I found Justmylook while exploring Online. They stock brands which I love but am unable to purchase from the brand site, unless I am connected in some way to the profession ie Hairdressing, cosmetic,... See more
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Review summary
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Amazing choices at very competitive prices. Kept informed re delivery. Delivered on time. Well wrapped. Have used before and will certainly use again. Would highly recommend.
Was very pleased with both my orders - was a bit unsure how long it would take to arrive but one came within 24 hours (next day delivery) and another within 48 hours. Absolute bargain backed by reliab... See more
My third order, excellent service, quality products value for money, fast delivery, keeping me up to date at all times with emails. Couldn’t shop with a better company. Will definitely shop aga... See more
Company details
Written by the company
Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋
Contact info
United Kingdom
- customerservices@justmylook.com
- justmylook.com
4.4
Excellent
91K reviews
Asks customers to review
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Slow deliver
They’ve just sent me a link asking how my products are … I’ve no idea is the answer as I haven’t received them yet. Got an email from Royal Mail saying they’ll b here on Tuesday more than a week after they were ordered. So much for the 48 hour delivery & same day dispatch
July 27, 2026
Reply from Justmylook
Hello,
Thanks for your review.
Unfortunately we cannot control delays in transit. We can see your order has been delivered to your preauthorised safe place.
Justmylook x
Great range of products available
Great range of products available.
My products were delivered quickly and in perfect condition.
Easy to use website.
July 22, 2026
Excellent company to buy fromorder…
Excellent company to buy fromorder arrived quickly very pleased
July 21, 2026
Excellent company
Excellent company. Item arrived quickly and well packaged. I’ve bought from Justmylook a number of times and it has always been a good experience.
July 22, 2026
You sent us the WRONG cream.
You sent us the WRONG cream.
I ordered ‘Flexitol intensely nourishing FOOT CREAM
You sent us
‘Flexitol DRY SKIN FOOT & LEG cream’
July 28, 2026
Easy to order
Easy to order, product arrived very quickly and was well packaged. Great communication once my order was placed.
July 22, 2026
Super service & products
July 29, 2026
Arrived very quickly packaged very…
Arrived very quickly packaged very well and cheaper than anywhere else
July 28, 2026
Best price around for the items I…
Best price around for the items I bought. Parcel well packaged. 10 out of 10.
July 29, 2026
GoodExperience First time ordering was scared it was a…
First time ordering was scared it was a scam, my perfume was half the price I normally pay which does sound too good to be true. I got free delivery because I spent over £25 and it come in bubble Wrap so no damages and in 2 days!! Banging will deffo shop here again.
July 29, 2026
Reply from Justmylook
Hello,
Thanks for your review.
Unfortunately, it is the customer's responsibility to ensure all information is correct upon checkout.
Justmylook x
From orderinYswg to delivlls great
From ordering to delivery was great, user friendly site. Happy to use your company again, great prices compared to other retailers.
July 29, 2026
My order didn't arrive on time..very…
My order didn't arrive on time..very disappointed aa I needed it for holiday
July 29, 2026
Reply from Justmylook
Hello,
Thanks for your review.
Please can you email customerservices@justmylook.com and we will work to resolve this for you.
Justmylook x
Great service
Great service my good were despatched quickly and efficiently. Highly recommend.
July 28, 2026
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