Great quality products at fantastic prices. However, the delivery was much slower than usual... I got the tracking details quickly but royal mail message was they were expecting it for ages before it... See more
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Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋
Contact info
United Kingdom
- customerservices@justmylook.com
- justmylook.com
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Fast delivery
Fast delivery, secure packaging, authentic Xerjoff Naxos. Very satisfied. Thank you
Loreal Hair Serum stinks
I contacted customer service re- the Loreal Hair serum I bought. After opening and trying the hair serum, it smells really bad (stinks).I expected it to be sticky and more concentrated but it was very watery. Unfortunately, after sending the serial code to them as I was told, I was informed that they cannot give a refund since the item was already opened.
Delivery was on time
Delivery was on time, well padded package to protect the products and email updates regarding delivery progress was super helpful
Wonderful products for amazing prices
Justmylook are an excellent company to…
Justmylook are an excellent company to buy from; they have consistently competitive prices, a wide range of quality goods and prompt delivery, for most purchases P&P is free.
Fast delivery
Fast delivery, keep you informed and get what you want, if you order something wrong they let you send it back no fuss,
A1 company
I could not believe the speed that I…
I could not believe the speed that I received my parcel thank you I will use you again and let others kniw how good you are 😀
Good service
Great been using this to treat my hair …
Great been using this to treat my hair so far great.
Fast delivery
Always comes intact and within a couple…
Always comes intact and within a couple of days
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