Just Natural Reviews 

124
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that navigating the online store is simple, making it easy to find and purchase various natural goods. Many shoppers also appreciate the prompt shipping service and find that their boxes arrive quickly and securely wrapped. Some reviewers were not happy with delayed parcels, missing items, and damaged packaging upon arrival. A few other people also felt that getting customer support or securing refunds for missing products was quite difficult. However, customers noted that resolving these delivery problems through the support team can sometimes feel rather challenging.

What people talk about most

Product

Clients share ambiguous opinions on product quality and condition. While many consumers praise the items as... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Order

People report ambiguous experiences with order processes, reflecting significant disagreement among buyers.... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of great items and poor conditions upon arrival.... See more

Service

Reviewers highlight negative aspects of service, describing it as very poor and completely unacceptable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great natural products. I always buy our toothpaste from Just Natural: several choices, fluor free. The service is also very good, orders never take too long to arrive and never missed any.

Rated 5 out of 5 stars

My 3 year old grandbabe absolutely loved the green pea pasta when she came to stay so I’ve sent her two boxes. It’s super nutritious and delicious pasta.

Rated 5 out of 5 stars

The parcel came really quickly & I was kept informed of its progress. The items (raw cacao beans) are gorgeous. I've ordered this product from Just Natural before and will again. Thank you


Company details

  1. Health Food Store

Written by the company

A one-stop shop for health food, drink, and household products - Just Natural, Organic Kitchen, Soakin bath salts, Clipper Tea, Meridian peanut butter, Nairn's oatcakes, Prima Italia organic pasta, Natracare, Balanced CBD, Whole Earth, Green People, an...


Contact info

3.2

Average

TrustScore 3 out of 5

124 reviews

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1-star

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Hasn’t replied to negative reviews

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3.2

All reviews

(124)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Missing items

I notified that 2 of the items I ordered were not in the delivery box which was not only wet but squashed - the driver had taped up as best she could.
I have not received a reply to my notification

May 26, 2025
Rated 2 out of 5 stars

Why do Pukka keep Changing the name

Why do Pukka keep Changing the name. I ordered Feel New but was sent After Dinner. It doesn’t taste quite the same. I used Detox for a few years then they changed the name to Feel New Not happy. This happened with another supplier as well.

April 25, 2025
Rated 1 out of 5 stars

Disappointed

Hello, I’m afraid 2 of the 3 items I purchased were either dispersed in tge box or not sealed.

April 24, 2025
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Rated 5 out of 5 stars

Easy shopping at Just Natural.

Easy website to navigate. Great choice of organic products especially in this world trying to eat as healthy as possible. Love the gluten free porridge oats for breakfast & making healthier flapjacks.

February 22, 2025
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Rated 2 out of 5 stars

Wrong photo of product

I bought these raisin boxes for my daughter to give to her class at school on her birthday. The photo on the website of the packaging had a drawing a little girl on it but this was not what I was sent. My daughter was very disappointed.

November 25, 2024
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