Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more
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Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933
Rhodes House, PR2 2SH, Preston, United Kingdom
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Easy-to-use website with a handy BTU calculator.
Good communication, and the after-sales service was very responsive.

Reply from Just Radiators
I don't normally leave reviews, but Daisy on the online chat service made my whole experience so easy that she deserves recognition.
I'm hopeless when it comes to finding the right products on websites, especially when there are technical specifications involved. Daisy was incredibly patient, helpful and efficient throughout. She quickly found me a beautiful anthracite radiator, then made sure I had the correct valves and pipe sleeves to match, so I knew everything would fit together properly.
She also pointed me towards a discount simply for subscribing to the website, which was a nice bonus.
Excellent customer service from start to finish. Friendly, knowledgeable and genuinely helpful. A great customer experience that made what I thought would be a stressful purchase completely straightforward. Highly recommended!

Reply from Just Radiators
Good products, competitive prices, well packaged. Chose this company as I could get all 3 items from one source. Very helpful lady on the phone, setting up my delivery date requirements, BUT, the 3 items all came on different dates, only one on the arranged date. Other than the latter, for which I have deducted a star, everything is installed and working fine.

Reply from Just Radiators
Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we don't like. The bottom brackets are aged brass like the radiator, so its seems strange to supply Silver ones where it is quite noticeable.

Reply from Just Radiators
Super quick response from the team (Daisy). When the product I wanted wasn’t available in time, Daisy was quick to find an alternative solution and to update our order. Very happy.

Reply from Just Radiators
I paid for a radiator which you told me, the next day, wasn't available so I ordered a second one that you'd recommended Which also wasn't available so I asked for a refund which you promptly paid.

Reply from Just Radiators
Delivery was fine, but there was a slight chip on one corner. Couldn't be bothered to return it so will touch it up with rad paint.

Reply from Just Radiators
Just to say a super job all round. Ellie coordinated the selection, ordering and delivery with both a clear service focus, but with a really happy and friendly style - it’s the third time I’ve used the store, but my first review. Very helpful and I guess says it all that I come back. Well done Ellie and the team!

Reply from Just Radiators

Reply from Just Radiators
No fuss purchase. An easy to use website, checkout etc and a wide range of products. The delivery was very prompt and radiators were well packaged.

Reply from Just Radiators
Fantastic radiator, my 5th radiator from this co, fast delivery and great customer service.

Reply from Just Radiators

Reply from Just Radiators
Sensible advice and the radiators we chose arrived the day after we paid for them. Prices seemed good. Showroom in Preston has not particularly good parking (go to left of building) but otherwise nothing to fault.

Reply from Just Radiators
Beautiful quality radiators would definitely recommend,will be back for more when extn completed

Reply from Just Radiators
Great choice of products.
Speedy delivery.
Knowledgable and friendly customer service.
Would happily recommend this company.

Reply from Just Radiators

Reply from Just Radiators
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