Just Radiators Reviews 

4,146
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 918 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, finding radiators that perfectly suit their needs and decor. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving promptly and well-packaged. People appreciate the exceptional service and the helpful, knowledgeable staff who provide excellent support from initial inquiry through to delivery, making the entire process smooth and easy. However, some customers also noted occasional issues with missing or incorrect components upon delivery, such as valves or brackets. Additionally, a few people experienced manufacturing defects or found minor aesthetic discrepancies with product parts, though these instances were often resolved efficiently by the company.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, competitive pricing, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, with many describing products as good, solid,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its brilliance and efficiency.... See more

Staff

Consumers find staff to be exceptionally helpful and efficient, with many reviewers praising specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Rated 5 out of 5 stars

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied

Rated 5 out of 5 stars

Always very quick and efficient with supplies. Recently on an order of three radiators, we mislaid a set of hanging brackets on our site. A spare set was dispatched the next day, without any charge or... See more

Company replied


Company details

  1. Radiator Shop
  2. Heating Equipment Supplier
  3. Interior Designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(4,146)

913 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, quick delivery and well packaged

February 12, 2026
Just Radiators logo

Reply from Just Radiators

Hi Rebecca, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good quality radiator

Good quality radiator. The communication regarding delivery was spot on, received a call from delivery driver half hour before. Would certainly recommend and would use again.

April 14, 2026
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Reply from Just Radiators

Hi Gordon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Excellent service

Excellent service

April 7, 2026
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Reply from Just Radiators

Hi Colin, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

A wealth of choice on an easy to navigate website

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connections.
The radiators were delivered well within the expected date by one of the better courier company’s.
Only slight downside if you are ordering a large radiator make sure to have someone to help as it may be too heavy for a single driver.

If ever needed I would not hesitate to use them again.

April 14, 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Efficient and Speedy Service

Ease of ordering, very quick delivery, good priced products. Kept upto date on progress of order. Very happy with service.

April 7, 2026
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Reply from Just Radiators

Hi Lynn, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

The radiators arrived the next day

The radiators arrived the next day, and the quality is excellent, great value for money

April 13, 2026
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Reply from Just Radiators

Hi Mark, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great prices and service.

Great prices and service.

March 25, 2026
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Reply from Just Radiators

Hi Steve, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Everything was good

Everything was good. Easy to order and the radiator came quickly. They couldn't give us a delivery date when we ordered as it was delivered by the manufacturer but the manufacturer was very helpful as was the shop.

April 3, 2026
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Reply from Just Radiators

Hi Jessica, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Arrived promptly

Arrived promptly, well packaged

April 3, 2026
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Reply from Just Radiators

Hi Mark, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Dealing with Just Radiators gives me a warm feeling

The towel radiator we ordered arrived damaged by the courier. One call had a new one on the way with minimal fuss.
Fitting was easy and the product quality is fantastic for the price.

April 10, 2026
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Reply from Just Radiators

Hi Nigel, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Jax gave amazing service and was always…

Jax gave amazing service and was always available to sort out any queries. Her quotes were prompt and I’m delighted with the finished look 🙏🏻

April 10, 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

The service from start to finish was…

The service from start to finish was excellent 👌 fast local delivery also .would recommend ,many thanks to Jax also

April 30, 2026
Unprompted review
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

We’ve had a great experience with…

We’ve had a great experience with justradiators. The staff are very knowledgeable and responsive to any questions we had about our order. We particularly liked the fact they emailed shortly after the order was placed to check we were aware and approved of their lead times. Our recent correspondence with one staff member (Jax) was very positive and their actions went above and beyond to satisfy out query.

April 30, 2026
Unprompted review
Just Radiators logo

Reply from Just Radiators

Hi SH, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good experience and product

Gave expected lead time, checked we wanted to go ahead with chosen colour radiator (non refundable once committed) - all happened as expected. Good sturdy radiator.

April 8, 2026
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Reply from Just Radiators

Hi Geraldine, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

The radiator suits my purpose but the…

The radiator suits my purpose but the crap i was sold relating to this wasn't fit for purpose! Wasted money!!

April 8, 2026
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Reply from Just Radiators

Hi Jane, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Radiator.

Good communication,
Good product,
The fixing screws were very poor.

April 1, 2026
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Reply from Just Radiators

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Fantastic quality radiator

Fantastic quality radiator, next day delivery. Could not ask for a more professional service.Highly recommended.

April 8, 2026
Just Radiators logo

Reply from Just Radiators

Hi Dave, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good product and great delivery.

Delivery was fast and arranged a convenient time and arrived promptly even to a difficult village with narrow access. The radiators were well packed with clear instructions and easy to fit and worked straight out of the box, and connected to the internet easily after a couple of tries so they can be controlled remotely.

April 7, 2026
Just Radiators logo

Reply from Just Radiators

Hi Stephen, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars
Just Radiators logo

Reply from Just Radiators

Hi Kim, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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