Just Tyres - Buckingham Reviews 

256
•
TrustScore 4.5 out of 5

4.4

Unit 4 The Swan Business Centre, Osier Way, MK18 1TB Buckingham, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Last minute rescue, had a huge screw in one rear tyre and both rears were around 2mm, I was travelling quite a distance the next day so booked in same morning for replacements in the afternoon, these... See more

Company replied

Rated 5 out of 5 stars

I ordered online my choice of 2 Dunlop Sports tyres including fitting and chose an appointment time and date. Shortly thereafter, Just Tyres phoned to rearrange the appointment date due to Bank Holi... See more

Rated 5 out of 5 stars

Used Buckingham centre for 2 new tyres. Really friendly and helpful folks there. I ordered one tyre but needed two, he explained why (I wasn’t upsold but genuine discussion around options). They reba... See more

Rated 2 out of 5 stars

Young staff's smoke breaks by the entrance seem far more important than serving waiting customers. Perhaps staff could stagger their smoke breaks and go around the back of the building to smoke. Recep... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 4 The Swan Business Centre, Osier Way, MK18 1TB, Buckingham, England, United Kingdom

  • 01280428082

4.4

Excellent

TrustScore 4.5 out of 5

256 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(256)

3,696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, helpful service. Great technicians. Thank you

I had a suspected puncture on my car and was told they would fit me in between customers. My car was seen within 15 minutes of my making the the tyre was checked. Thank fully it had just been over inflated thus triggering the warning sign. The technicians in the garage corrected this and refused payment as tyre checks are a free service (who knew!).

Great service, very friendly knowledgable staff.

Your quick, helpful service has ensured my future business and created a loyal customer.

Thank you, Just Tyres Buckingham!

November 2, 2022
Unprompted review
Rated 4 out of 5 stars

Busy buckingham

Ordered tyres online and arrived on day of fitting some confusion as to whether the tyres had arrived.
Tyres located and fitted ok.
The manager Roger was trying to carry out three people's job's at once no wonder confusion set's in!

October 26, 2022
Rated 5 out of 5 stars

Quiet, professional.

Quiet, professional and totally no drama.

All you can ask for truthfully.
Good tyres at a competitive rate.
I will use them again.

September 1, 2022
Rated 5 out of 5 stars

Buckingham

Buckingham, Osier Way.

Popped in late afternoon when it was busy and they still managed to do a puncture repair for me, thanks Roger 👍🏼

This was after being to two closer tyre dealers who couldn’t fit me in.

September 5, 2022
Unprompted review
Rated 4 out of 5 stars

Scheduling system?

I had booked a time to have two tyres replaced in Buckingham. On arrival I found six other customers waiting.
I had to wait for an hour for my car to be completed.
It would have been longer if not for the speed of work of the two tyre fitters there.
The issue appears to be the central scheduling system

August 12, 2022
Rated 5 out of 5 stars

I was told I would need a new tyre…

I was told I would need a new tyre which the above ordered in ready. In fact Just tyres in Buckingham were brilliant and they mended my old one so I got a refund on the new tyre. Very pleasant staff, incredibly helpful. Will definitely use again. Thanks, Helen G

August 3, 2022
Unprompted review
Rated 1 out of 5 stars

I booked a 9am slot for 4 tyres and an…

I booked a 9am slot for 4 tyres and an alignment. Arrived at 850 and was told I couldn't be seen until all the other morning cars were done first. I then chose to go over to the nearby shop to waste some time. Came back 45 minutes later and my car was still where I left it. Waited a good while longer while they worked on other cars. I was then told I had ordered the wrong tyres. I hadn't, the guy had brought the wrong car in to change the tyres on. Given that he had my keys I'm not sure how this was possible. Then had to wait for them to finish those cars before they could do mine. 3 hours to change my tyres isn't great service I am sure you'll agree.

July 28, 2022
Just Tyres - Buckingham logo

Reply from Just Tyres - Buckingham

Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer service and so it is disappointing to read your comments. Having investigated this matter I can confirm that unfortunately, we could not fit the vehicle in at the original time of you turning up and regrettably, after the appointment was booked, we had to try and move the appointment due to extenuating circumstances, we apologise for any inconvenience that this may have caused as a result. Please be assured that this is not our normal level of service and we would like to thank you for taking the time to bring this matter to our attention, your comments have been passed onto the Divisional Manager to address directly with the team.

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