Just Tyres - Buckingham Reviews 

256
•
TrustScore 4.5 out of 5

4.4

Unit 4 The Swan Business Centre, Osier Way, MK18 1TB Buckingham, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Last minute rescue, had a huge screw in one rear tyre and both rears were around 2mm, I was travelling quite a distance the next day so booked in same morning for replacements in the afternoon, these... See more

Company replied

Rated 5 out of 5 stars

I ordered online my choice of 2 Dunlop Sports tyres including fitting and chose an appointment time and date. Shortly thereafter, Just Tyres phoned to rearrange the appointment date due to Bank Holi... See more

Rated 5 out of 5 stars

Used Buckingham centre for 2 new tyres. Really friendly and helpful folks there. I ordered one tyre but needed two, he explained why (I wasn’t upsold but genuine discussion around options). They reba... See more

Rated 2 out of 5 stars

Young staff's smoke breaks by the entrance seem far more important than serving waiting customers. Perhaps staff could stagger their smoke breaks and go around the back of the building to smoke. Recep... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 4 The Swan Business Centre, Osier Way, MK18 1TB, Buckingham, England, United Kingdom

  • 01280428082

4.4

Excellent

TrustScore 4.5 out of 5

256 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(256)

3,696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

STAR MAN

The fitter who fitted my tyre was an absolute trooper he had four customers waiting to be attended to, working alone due to staff shortage this did not phase him one little bit as he worked a few cars at once keeping every one 😃 happy.when I arrived there were 4 customers waiting and when I left there were 4 more customers waiting with about 30 mins left till closing. Well Done Mate.

July 14, 2022
Rated 1 out of 5 stars

I spend there 2 hours not fault of the…

I spend there 2 hours not fault of the the person which change my tyres!
Company should hire more people if they are extremly busy!!!!

July 7, 2022
Unprompted review
Just Tyres - Buckingham logo

Reply from Just Tyres - Buckingham

Thank you for taking the time to leave a review for our company. We strive to achieve a high level of customer satisfaction and so it is disappointing to read your comments. Please be assured that we do everything we can to meet our appointment times for our customers and we are really sorry that on this occasion, you have been waiting longer than is usual. Thank you so much for bringing this to our attention and we apologise for any inconvenience caused as a result.

Rated 4 out of 5 stars

Busy but good

Having been asked to delay my visit by a day due to staff shortages I arrived at appointed time.
The manager and the only other staff member were extremely busy but acknowledged my appointment and worked hard to change my tyres.
Good price but the staff were clearly short staffed (absolutely not their fault).
Overall I would recommend and go back.

June 20, 2022
Rated 4 out of 5 stars

Overall good experience

Overall good experience. My appointment was pushed back by someone via phone call; when I got to the depot, I had to wait a little bit, but not excessive. Too much work, not enough staff - or over booking?
I hope staff didn't have to rush my job......

June 20, 2022
Rated 2 out of 5 stars

Disappointing service

Bought 2 tyres online and booked a fitting appointment for Friday 3pm at Just Tyres, Buckingham. I arrived to be told the tyres hadn't been delivered and someone had been trying to get hold of me all morning. Crap. No one made any contact with me at all. Re-booked for Tuesday 9am and then had to wait for the a further hour for the fitting to be done.
Not the sort of service I expect.

June 17, 2022
Rated 5 out of 5 stars

Top man Roger

Excellent service from Roger at the Buckingham branch. Massively understaffed but still managing to give a brilliant service. Take note management, keep treating him like that and he won't be there for much longer. Thanks again Roger.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Just Tyres Buckingham

I have been going to Just Tyres in Buckingham for some years and will continue to do so as long as we are in this area. They always give good service and good value and even though it sometimes takes a little longer that I had anticipated they definitely merit their five stars.

April 25, 2022
Rated 5 out of 5 stars

We had great service

We had great service on the phone and when we visited for fitting.
The man in charge was like a one man band, answering the phone, dealing with customers and doing some fitting, all with patience and a smile.
A refreshing change to have friendly efficient service.

February 24, 2022
Rated 5 out of 5 stars

The team at Just Tyres are great

The team at Just Tyres are great! In particular Roger who was very helpful. Appointment was made quickly for me and a very smooth operation. Can't fault.

January 29, 2022

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