Just Tyres - Cambridge Reviews 

170
TrustScore 4 out of 5

4.2

Clifton Road 30, CB1 7EB Cambridge, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

5pm appointment on Friday 28th Aug in Cambridge. Staff had tried to call earlier to postpone because one staff had an injury, but couldn’t get hold of me. As I had arrived, he still changed all tyres... See more

Rated 5 out of 5 stars

Really simple and straightforward to get a new tyre purchased and replaced on my car. The online booking was really simple; however try and double check the size of the tyre before purchasing. I... See more

Rated 5 out of 5 stars

I was very impressed by the manager at the branch. He dealt with a customer who was misquoted for his tyres in a generous way, and rescued another customer when her car had a puncture. He then proce... See more

Rated 4 out of 5 stars

The Good: All staff were of pleasant demeanour, efficient snd knowledgeable Website simple to navigate and very competitive prices Branch clean, tidy, easy to find and sufficient parking The No... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Clifton Road 30, CB1 7EB, Cambridge, England, United Kingdom

  • 01223 650150

4.2

Great

TrustScore 4 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(170)

3,841 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

Good experience today the fitter did a great job and was very careful not to damage my alloys when putting the tyres on unlike tyres I've had fitted elsewhere .
I recommend Cambridge Just Tyres for a 10/10 job.

February 21, 2025
Rated 1 out of 5 stars

a catalog of errors

a catalog of errors - booked online (11/2) which included a time slot to fit tyres on the 12/2 at 15:30 took vehicle to centre at time slot and tyres hadn't arrived (no call to prevent journey) left vehicle and was told to come back at the end of the day - returned and tyres not fitted again no communication to advise me not to come to centre was told to return the next morning an hour after opening to collect, however they were still not fitted - contacted them before returning again and was asked if i could come to centre as the they were the only person working and they didnt have a drving licence went to centre to move my car for them however another employee had just turned up (after mid day) finally got my car back fitted with one new tyre the end of that day 13/2
poor service no communication from centre - did ring head office o 14/2 waiting a call back 26/2

February 11, 2025
Rated 5 out of 5 stars

Convenient & Quick

Convenient & Quick

The tyre place is near cambridge retail park and clip & climb, so an easy walk to tesco, sainsbury's or subway for a bite to eat.
Service was really speedy and there are customer seating, parking available and clean toilets.

January 6, 2025
Rated 1 out of 5 stars

Went for free check and then i asked…

Went for free check and then i asked for job to do but i went like 2 times guys said very expensive price in store and different both time and online it’s so cheap I think so just tyre doesn’t have anything fixed priced

September 26, 2024
Just Tyres - Cambridge logo

Reply from Just Tyres - Cambridge

I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.

Rated 5 out of 5 stars

Just tyres Cambridge just saved me!

Just tyres Cambridge just saved me! I had a bulge in my wheel which wasn’t picked up by the garage and they spotted it! Ordered the new one and fitted it; only to realise that the sensor is broken too. Got the sensor and fitted it! So professional, friendly, and super helpful efficient. I honestly can’t thank Calum, Ant and Pat enough for their help! They are super stars!

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

They went the extra mile.

They took their time to fit my tyres and even did a check for tracking as my tyres showed that they have worn uneven. Agreed to do the tracking and now car drives fantastic. They went the extra mile.

July 31, 2024
Rated 1 out of 5 stars

Genuinely Disappointed …

Did not stand by its pledge of notification if an issue arise, turned up to an internet booking on the Saturday to be told i would need to wait at least two hours (already lost time off work), not called ahead to warn me of any issues at the garage beforehand and the chap who turned up unbooked had the priority.
Was booked in on the Monday instore, when home i called customer service who told me it was booked for the previous Monday !
Customer service changed the appointment, but due to Hospital emergency i had to cancel in the morning, rebooking for the Tuesday .
On arrival was told the tyres only turned up on Monday, so obviously could not have been fitted Saturday even if i had waited !
Customer service last word were he would speak to me later, still waiting.
Positives, the lad running the garage was polite, only travelled locally so far have not been over 50mph but balancing seems fine.
Just genuinely disappointed.

June 20, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look