Just Tyres - Cambridge Reviews 

170
TrustScore 4 out of 5

4.2

Clifton Road 30, CB1 7EB Cambridge, England, GB


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Rated 5 out of 5 stars

5pm appointment on Friday 28th Aug in Cambridge. Staff had tried to call earlier to postpone because one staff had an injury, but couldn’t get hold of me. As I had arrived, he still changed all tyres... See more

Rated 5 out of 5 stars

Really simple and straightforward to get a new tyre purchased and replaced on my car. The online booking was really simple; however try and double check the size of the tyre before purchasing. I... See more

Rated 5 out of 5 stars

I was very impressed by the manager at the branch. He dealt with a customer who was misquoted for his tyres in a generous way, and rescued another customer when her car had a puncture. He then proce... See more

Rated 4 out of 5 stars

The Good: All staff were of pleasant demeanour, efficient snd knowledgeable Website simple to navigate and very competitive prices Branch clean, tidy, easy to find and sufficient parking The No... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Clifton Road 30, CB1 7EB, Cambridge, England, United Kingdom

  • 01223 650150

4.2

Great

TrustScore 4 out of 5

170 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(170)

3,841 reviews in the last 12 months

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Rated 1 out of 5 stars

Front wheels weren’t tight and started wobbling on the motorway

Went here to get 2 new tyres put on. Fitting went okay. However a few hours later when driving back on a dual carriageway I noticed the the car start to vibrate, I had to keep driving till I found somewhere to pull off and at this point the car was completely unsafe and undriveable. I jacked the car up to see the problem and the whole wheel was wobbling in my hand I couldn’t believe it. All the lug nuts on the front wheels were hand loose. I have videos of this to show how loose the wheels were. Will not be returning here again.

April 19, 2024
Just Tyres - Cambridge logo

Reply from Just Tyres - Cambridge

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to read your review. We are concerned to learn that your wheel nuts have become loose and so would like to discuss with you directly. Our Divisional Manager will be in touch with you today to allow us to address this situation directly. Thank you for raising your concerns.

Rated 5 out of 5 stars

Cambridge branch-Clifton Road Jason and…

Cambridge branch-Clifton Road Jason and Josh on 12th feb 2024 was amazing, I drove in with my sons car practically on the rim with no wheel lock (son said was in car) they both looked with me, in the end they went way and beyond to break wheel lock off, to ensure the tyre was replaced. It was cold and 4:45pm, they treated me like it was 9am. Never rushed or showed any negativity, if anything they made me smile. So thank you guys. I’m so sorry I took long to write this, but one thing I believe is when you’ve received such good care in life, you show that appreciation. So keep up the good work guys, and thank you for helping me. My son found the key lock it was inbetween the back car seat. lol 😂

February 12, 2024
Unprompted review
Rated 4 out of 5 stars

Very good service

Puncture repair was probably not the cheapest but the fast service by helpful mechanics was very good so worth it. Would definitely use them again.

February 21, 2024
Rated 5 out of 5 stars

Just Tyres, Cambridge

Had to call in to 'Just Tyres' today, situated on Clifton Road (off Cherry Hinton Road) Cambridge, to get them to check a couple of tyres on my youngest daughter's car. The weather was foul with heavy rain and low temperatures, but they soon got the vehicle under cover and seen to.

I have been to them before, and having had a really good experience on every previous occasion, I was right to continue my patronage. The work was carried out efficiently and expertly, and a potentially dangerous situation was avoided. Their prices are very competitive too.

There is no substitute for knowledge and experience, and if we are looking for peace of mind, this is the place to go to. These lads know their stuff.

5 stars all day long!

February 22, 2024
Unprompted review
Rated 3 out of 5 stars

Good but not great.

Firstly the website let me purchase tyres that wasn't available for same day fitting. Ceri from the operations office was excellent at fixing this issue. The poor tyre engineer was so busy that the fitting was later than booked and he didn't have time to check my tpms valves. The guy in the office while friendly was more concerned with his mobile phone.

January 30, 2024
Rated 5 out of 5 stars

Wonderful service in a desperate…

Wonderful service in a desperate situation these guys were fantastic… removed one car on ramp to get me in paid and done in 10 minutes and off to hospital
Thank you so much forever indebted to you

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great, efficient service

Great service, super efficient - Jason and the team were first rate. No hanging around, called me to let me know the tyre was in, and changed it in 15 mins. Also way cheaper than the competition, so I;ll definitely use them again

January 11, 2024

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