Just Tyres - Luton Reviews 

368
TrustScore 4.5 out of 5

4.6

Unit 2 Windmill Trading Estate, Thistle Road, LU1 3XJ Luton, England, GB


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Rated 3 out of 5 stars

Good price on tyres, but despite requesting 35psi in rear tyres, they were only inflated to 32psi. Also correct torque for wheel bolts is 110nm, but they were torqued to 140nm, as confirmed on sales i... See more

Rated 5 out of 5 stars

Fantastic customer service from the Just Tyres , Windmill Trading Estate in Luton. Big shout out to Zac ( the manager) and Reece!! They know their stuff concerning tyres , showing me the tread and ho... See more

Rated 5 out of 5 stars

Zack you are an absolute star! I bought the incorrect size online, spoke to head office who quickly and swiftly resolved the issue. Zack was backed up and alone in the workshop and despite all t... See more

Rated 5 out of 5 stars

absolutely excellent service. I had all 4 tyres changed on a Mercedes E class. All 4 tyres were replaced without leaving any marks at all. Wheel bolts were manually torqued up (no air guns!) over... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Windmill Trading Estate, Thistle Road, LU1 3XJ, Luton, England, United Kingdom

  • 01582788327

4.6

Excellent

TrustScore 4.5 out of 5

368 reviews

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4.6

All reviews

(368)

3,643 reviews in the last 12 months

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Rated 5 out of 5 stars

Super quick service

Super quick service. I was in and out in 30mins with 2x Front Tyre changes and wheel alingment. Thanks Just Tyres, will definitely be using you again in the future!

March 27, 2024
Rated 1 out of 5 stars

Poor customer service

I contacted their local site to order 2 new tyres for my wife's car and was told it would be easier to order on line. This I did and after filling in and answering the questions regarding the tyer type, was offered a number of date and times for the work to be done. I decided to take a slot at 10.00am on the Saturday. On arrival I was informed that the tyres were not available and when I asked how they intended to solve this problem I was told to phone their head office. Upon phoning the head office I was told that they couldn't do anything as it was a bank holiday week end, and they won't be able to contact suppliers etc. Even though i booked 5 days before there wasn't any attempt to to inform me that they couldn't fulfill the order. I have had my week end inconvenienced by poor customer service and I will not be using them again.

March 30, 2024
Rated 1 out of 5 stars

90 minutes to change 1 tyre.

Got there just before my 10 o clock appointment, one of the tyre fitters said we'll get you sorted. Within 10 minutes car was jacked up and wheel off. I waited around, just before 11 they put my wheel back on with same tyre and asked me to move my vehicle so someone else could get out. My car then went back in and they started again, eventually car was done at 11.25, went to get my invoice but they had no printer paper, the fitter offered to start writing a pre printed invoice out but by this time I'd had enough as I was late for my next job. Not really the fitters faults as they were both busy although one did pop out and get his breakfast whilst my car still sat there. Very bad customer service in my view and I certainly won't be recommending them.

March 18, 2024
Rated 5 out of 5 stars

Visited today to have a new tyre fitted…

Visited today to have a new tyre fitted and the staff were very professional. Despite it being exceptionally busy and near closing time the two staff (Conner and Harry) that I dealt with were very helpful and did a great job. Would definitely visit again. I think the staff make these places and both of them made the whole experience very quick and easy.

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Really quick service

Really quick service
I had the 1st slot of the day (8.30am), I turned up early and he started them straight away
Helpful advice

February 21, 2024
Rated 5 out of 5 stars

Great service at just tyres

I ordered 2 tyres from just tyres on Wednesday 14th February and booked an appointment for them to be fitted on the 16th 10.00am I turned up at the centre I requested at 9-55am and by 10-30am was driving out of the centre will two new fitted tyres fully balanced and guaranteed and feeling very happy. Great service professional helpful staff whole range of tyres and services on line at competitive price’s.

February 14, 2024
Rated 4 out of 5 stars

good tyre change service

tyre change made at the time specified and promptly. Care taken.
Tyres ordered online but later could not be supplied however Just Tyres phoned and explained. Alternative provided.

February 12, 2024
Rated 5 out of 5 stars

Booked a tyre fitting

Booked a tyre fitting, went in and the guys at the location fitted it in without any issues. Very efficient service with down to earth, easygoing lads at the site. Great work.

January 8, 2024

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