Great windows and excellent service. Easy to use website helped us specify exactly what we needed. Luton van delivery helped with access down the narrow track to our property. Have used this company s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really pleased with the doors and windows plus the service. Hardware was as described. Had a missing part that was swiftly rectified. Doors look great and have a very stylish Anthracite finish. Will d... See more
Company replied
After receiving a phonecall from your friendly and professional representative Harry Isbitt, I feel compelled to share my experience when dealing with Just Value Doors. l had ordered a stable door th... See more
Company replied
My personal experience has been very good, I have been a repeat customer; 1st purchase Composite Barn door (top, bottom opener) which does what it does as described, durable, great finish and a... See more
Company replied
Company details
About Just Value Doors
Written by the company
At Just Value Doors we’re all about making it easy to buy new doors and windows competitively. With effortless online ordering, national delivery and no minimum order value, we are the perfect one-stop shop for all your glazing needs.
Trust us: we care
You’ll find our staff friendly and knowledgeable - and always ready to go the extra mile. As our reviews show, exceptional customer service has built a business that our customers trust. If there’s a query or concern, or things don’t run to plan, we’ll always make sure we quickly put things right.
Our Company
Our head office is located in Heathfield, East Sussex. Since opening our doors as a start up in September 2008 we’ve enjoyed consistent year on year growth, and now employ a strong dedicated team.
Perfect performance – guaranteed
We supply all products in the Just Value Doors range with a 10-year, insurance-backed guarantee. Order secure in the knowledge that you can rely on the performance, quality and finish of all materials and components in your doors for years to come.
Unparalleled choice
High quality external doors are our speciality. With 16x product lines available, you’re sure to find exactly what you need.
Door products include:
- Composite Doors (Standard, Solid-Core or Fire Rated)
- UPVC & Aluminium Residential Doors
- UPVC, Composite & Aluminium French Double Doors
- UPVC & Aluminium In-line Sliding Patio Doors
- Stable Doors (Composite or UPVC)
- UPVC & Aluminium Bi-folding Sliding Doors
In addition, we also offer a wide selection of stylish energy-efficient UPVC & aluminium windows, including the option of triple glazing.
Contact info
Basepoint Business Centre, Pine Grove, TN6 1DH, Crowborough, United Kingdom
- 01435 515001
- sales@justvaluedoors.co.uk
- justvaluedoors.co.uk
4.6
Excellent
738 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
brilliant website
brilliant website, great customer support at time of order very smooth operation and a pleasure to deal with.
February 3, 2026
Unprompted review
Reply from Just Value Doors
Hi Paul, thanks so much for the 5-star review! We’re thrilled to hear that the ordering process was smooth and that our support team was able to help you out. We pride ourselves on making things as easy as possible so you can focus on your goals. We look forward to seeing you again soon!
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Advertisement
Cant' complain
Cant' complain, they delivered exactly what I ordered and it's a quality product...
February 3, 2026
Unprompted review
Reply from Just Value Doors
Hi there! We really appreciate the feedback. We aim to make the process as straightforward as possible—delivering exactly what you need with the quality you expect. Thanks for choosing us!
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Good quality door made to perfect size
Good quality door made to perfect size. Have a very good size range and was the only company I could find that would make the door as narrow as I needed, as I could extend the door opening any more than it is. Site easy to navigate and give good explanations to each field required to be filled in when creating an order, so it pretty hard to make a mistake. Only thing I can really say with any negativity is when delivery dates are sent, in order to view the delivery date you have to tick that you will be in on the delivery date, before you've actually seen what the delivery date is. That said pretty sure if there was an issue a quick phone call and they would happily help you out. Would also be nice if you a rough time slot of a couple of hours for delivery rather that 7-7. Will definitely use again
January 10, 2026
Reply from Just Value Doors
Hi Matthew, thank you for such a detailed review! We’re thrilled we could accommodate those narrow dimensions for you. We also appreciate your honest feedback regarding the delivery confirmation process and time slots; we are always looking for ways to refine our service, so we'll certainly take that on board. We look forward to working with you again!
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
A great service and excellent value .
A great service and excellent value .
The product is well by far the best 👌
February 2, 2026
Unprompted review
Reply from Just Value Doors
Thanks for the 5-star review, Peter! It’s great to hear that you’re happy with the quality and the value of your new product. We appreciate the high praise!
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Good workmanship
Good workmanship, good quality n good price - item was exactly as requested - delivery was spot-on
April 9, 2025
Unprompted review
Reply from Just Value Doors
Hi Carl, thank you for the feedback! We’re glad to hear the workmanship met your expectations and that the delivery was spot-on. Enjoy the new addition to your home!
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Advertisement
Really easy to use website and could…
Really easy to use website and could fully customise my windows to suit my needs.
February 2, 2026
Unprompted review
Reply from Just Value Doors
Hi Alfie, thank you! We’ve worked hard to make our website's customisation tools as user-friendly as possible, so it’s great to know it helped you get exactly what you needed for your windows.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Reply from Just Value Doors
Hi Ian, thanks for the review! We are so glad to hear you are satisfied with your new doors and the overall experience.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Good communications with Chris
Good communications with Chris.
Very good website making it easy to order.
January 16, 2026
Reply from Just Value Doors
Thank you for the feedback! We’ll be sure to pass your kind words on to Chris. It’s great to hear that our team and our website made the ordering process easy for you.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Great service
Great service. The team reinstated my quote when required and answered all of my questions professionally a d promptly. Thank you
January 15, 2026
Unprompted review
Reply from Just Value Doors
Hi Naomi, thank you for the lovely review. We pride ourselves on being helpful and responsive, so I’m glad the team could assist promptly with your quote and questions.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Advertisement
Easy to use web page
Easy to use web page, reasonable price. Hope delivery goes smoothly
January 8, 2026
Unprompted review
Reply from Just Value Doors
Hi Brent, thank you for your order! We’re glad you found the site easy to use. Our delivery team will take it from here to ensure everything arrives safely.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
I've used justvaluedoors a few times…
I've used justvaluedoors a few times now and always pleased with the service and product. Thanks again.
January 2, 2026
Unprompted review
Reply from Just Value Doors
Hi Daniel, thank you for being a returning customer! It’s great to hear that we’ve consistently met your expectations with both our service and products. We look forward to helping you again in the future!
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Easy to use website
Easy to use website, clear pictures and how to measure if needed, second time bought a door from Just Value Doors and they are very good quality
December 20, 2025
Unprompted review
Reply from Just Value Doors
Hi Nick, thanks for coming back to us for your second door! We’re glad the website and measuring guides made the process smooth for you. It’s great to hear you're happy with the quality.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
The website is very straightforward to…
The website is very straightforward to use, and I received a prompt response from the sales team. They liaised with me efficiently and resolved any issues quickly. The prices offered are also highly competitive, making the overall experience excellent
December 5, 2025
Unprompted review
Reply from Just Value Doors
Hi Waseem, thank you for the feedback! We’re pleased to hear our sales team resolved your queries quickly and that you found our prices competitive. Excellent service is what we strive for!
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Advertisement
Rubbish company
Not sure why my 2 previous reviews have disappeared, so doing it again. Company just lied right from the start, a 2-3 weeks delivery schedule turned into 10 weeks. No communication or follow up despite dozens of calls. They have the cheek to make you click something before you can view a delivery date where u confirm you accept the date, that you haven't booked any building work, and will have people around to help with the delivery. When I asked for a refund I was told not possible as bespoke order. I started talking to citizens advice about taking legal action and was told that actually as they failed to deliver on time or proactively communicate I was entitled to a refund under the Consumer Protection Act of 2015. Doesn't matter what nonsense they make you tick, you can't sign away legal rights. I didn't take legal action in the end, but putting this info there for the many people having the same issues I was by the looks of things.
July 19, 2025
Unprompted review
Reply from Just Value Doors
Hi there,
Unfortunately as you've not left any details we're unable to identify you or your order, therefore cannot be sure of the context around this review.
We strongly refute any implication that there was no communication whatsoever, we always proactively update customers with any relevant updates to their orders.
We strive to deliver excellent service from start to finish, as the vast majority of our reviews testify.
If you would like to get in touch to discuss your experience any further, please reach out to support@justvaluedoors.co.uk
Kind Regards
Just Value Doors
We're all about making it easier to order new doors and windows.
Exceptional Customer Service and Great Value
The Office Manager who handled my enquiry was Nick Brook, and he was absolutely outstanding. He was charming, efficient, and completely professional throughout. As a homeowner with no experience in home improvements, I really appreciated how easy and stress-free he made the whole process - even taking several calls from me to clarify different aspects of my order.
I had also contacted a few other companies I found online, but their approach felt pushy and sales-driven rather than focused on my needs. Their products were more expensive too, and not even suitable for what I required.
Just Value Windows (and Doors!) were the complete opposite - helpful, honest, and genuinely customer-focused. A solid 5 stars from me. Thank you!
November 20, 2025
Unprompted review
Reply from Just Value Doors
Hi Sally, what a lovely review! We are so pleased that Nick could make the process stress-free and easy for you. We pride ourselves on being helpful rather than "pushy," so it’s wonderful to hear that reflected in your experience. Thank you for the 5 stars!
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Reply from Just Value Doors
Hi Martyn, thank you for your feedback! We’re glad we could be of help and that you’re happy with the service and products.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Really good product range and…
Really good product range and customisation is simple, many options that others dont offer too, price was reasonable.
November 18, 2025
Unprompted review
Reply from Just Value Doors
Hi Sean, thank you! We aim to offer more customisation options than the rest while keeping it simple to use, so we're glad to hear that stood out to you.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Advertisement
Reply from Just Value Doors
Hi Ben, thanks for the review! We’re glad the website made customising your product a breeze.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
Great customer service
Have people ready to answer on the other end of the phone and go through everything step by step and explain what everything means
November 4, 2025
Unprompted review
Reply from Just Value Doors
Hi Roni, thank you! We know that sometimes you just want to talk to a real person, so we’re glad our team was able to walk you through everything step-by-step.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
A great company to deal with
A great company to deal with. Everything we wanted for our extension was available in every possible style, size and colour and so easy to order. Would definitely recommend Just Value Doors to anyone
November 5, 2025
Reply from Just Value Doors
Hi Steve, thank you for the recommendation! It sounds like the extension is coming along great, and we’re happy we could provide the specific styles and colours you needed to finish it off.
Kind Regards Just Value Doors
We're all about making it easier to order new doors and windows.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.