Maybe it's just me...but JUUL 2 has never ascended the heights of JUUL 1 in terms of flavours. I understand JUUL maybe reluctant to release Mango, Berry etc due to regulators, but well competitors don... See more
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I love juul I switched from regular cigarettes to a juul about 9 months ago and I love it but I gave them a 4 star cuz they constantly leak they need to do something about this because it's awful. It... See more
Company replied
**Title: Leaking Crisp Menthol Pods & Absurd Support Process** **Rating: ★☆☆☆☆ (1/5)** I have been purchasing the Crisp Menthol pods as my sole flavour for a long time, but over the last three t... See more
I’ve been wanting to stop smoking for a long time but didn’t want to use those garbage vapes options out there - was really pleasantly surprised to hear JUUL dosent use sugar so no bloating and also f... See more
Company details
About JUUL
Written by the company
The Device.
JUUL is the smart and simple vapour experience designed for adult smokers. Not your average e-cigarette – JUUL uses proprietary e-liquid in order to meet the satisfaction standards of adult cigarette smokers.
JUULpods basics.
Our snap-in JUULpods make it easy to customise your experience while you find what works for you. No messy refills, just snap the JUULpod into the top of your device and puff. We offer a variety of JUULpods flavours.
30-Day Money Back Guarantee.
The JUUL 30-Day Money Back Guarantee allows you to try a JUUL Starter Kit purchased on www.JUUL.co.uk with complete peace of mind. Should you decide that JUUL isn't suitable for you, simply send back your JUUL Starter Kit within 30 days of purchase to receive a full refund. This does not affect your statutory rights.
Quality & Standards.
At Juul Labs, we take the quality of our products seriously. We design with compliance in mind, testing throughout the development process and continuing to test once products go into production. We hold our technology to high category standards.
Customer Support & Warranty.
Rest easy knowing that, should you need it, your JUUL Device is backed by a two year limited warranty and a team of JUUL Care experts. Creating your JUUL profile and registering your device ensures a seamless and speedy replacement process. This does not affect your statutory rights.
JUUL Support is available Monday to Friday
9:00am - 5:00pm here
Disclaimer
The reviews posted on this page are independent reviews from customers and Juul Labs has no influence over their content. JUUL is not a smoking-cessation product and has not been approved for the treatment, prevention or cure of any specific condition. Juul Labs does not endorse any smoking cessation or health benefits claims in the reviews.
JUUL is the smart and simple vapour experience designed for adult smokers. Not your average e-cigarette – JUUL uses proprietary e-liquid in order to meet the satisfaction standards of adult cigarette smokers.
JUULpods basics.
Our snap-in JUULpods make it easy to customise your experience while you find what works for you. No messy refills, just snap the JUULpod into the top of your device and puff. We offer a variety of JUULpods flavours.
30-Day Money Back Guarantee.
The JUUL 30-Day Money Back Guarantee allows you to try a JUUL Starter Kit purchased on www.JUUL.co.uk with complete peace of mind. Should you decide that JUUL isn't suitable for you, simply send back your JUUL Starter Kit within 30 days of purchase to receive a full refund. This does not affect your statutory rights.
Quality & Standards.
At Juul Labs, we take the quality of our products seriously. We design with compliance in mind, testing throughout the development process and continuing to test once products go into production. We hold our technology to high category standards.
Customer Support & Warranty.
Rest easy knowing that, should you need it, your JUUL Device is backed by a two year limited warranty and a team of JUUL Care experts. Creating your JUUL profile and registering your device ensures a seamless and speedy replacement process. This does not affect your statutory rights.
JUUL Support is available Monday to Friday
9:00am - 5:00pm here
Disclaimer
The reviews posted on this page are independent reviews from customers and Juul Labs has no influence over their content. JUUL is not a smoking-cessation product and has not been approved for the treatment, prevention or cure of any specific condition. Juul Labs does not endorse any smoking cessation or health benefits claims in the reviews.
Contact info
London, United Kingdom
- juul.co.uk
2.9
Average
356 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 24 hours
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JUUL2 helping me stop smoking
I’ve been wanting to stop smoking for a long time but didn’t want to use those garbage vapes options out there - was really pleasantly surprised to hear JUUL dosent use sugar so no bloating and also find the design really sleek. It’s good that’s it’s reusable in comparison to other options. Really happy with product and hopes it continues to help me on my quitting smoking journey👍
November 28, 2024
Unprompted review
Friendly staff and good product…
Friendly staff and good product knowledge. Crisp menthol is my favorite, the device is easy to use.
December 1, 2024
Unprompted review
The staff were so friendly and helpful…
The staff were so friendly and helpful with choosing the right flavour and juul.
December 6, 2024
Unprompted review
JUUL Staff
I came back to this store again, the staff here are wonderful, top tier staff members. Would 100% recommend
December 9, 2024
Unprompted review
love a juul
Been a juuler for a while now, love the product and more so love going into the westfield branch the staff in the branch are always very accommodating and helpful
November 25, 2024
Unprompted review
Great device!
Stopped by the JUUL store today and was really impressed with the quality of their devices. They last way longer than other disposables I’ve used. I’d recommend it, but I wish they had more fruity flavours to choose from.
December 9, 2024
Unprompted review
Nice device
Nice device, very good at cutting down smoking, would recommend
December 9, 2024
Unprompted review
Execellent costumers service
Execellent costumers service, great duo, was very knowledgeable about the product and had me smiling all through my time there
December 7, 2024
Unprompted review
Great customer service
Some great customer service today after I went into the JUUL store just to restock my pods. I didn’t know which one to get and there was a very helpful young man!
December 7, 2024
Unprompted review
Love the product
Love the product, its been instrumental in helping me quit, 10/10 recommend
December 4, 2024
Unprompted review
JUUL2
I’ve been using the device for a while now and it’s been the most helpful vape I’ve used so far, portable charger would be handy
December 4, 2024
Unprompted review
Absolutely love it
Absolutely love the device, it’s got a nice app that’s helps me track my usage, really helpful 10/10
December 2, 2024
Unprompted review
Juul 2 good
The staff here recommended me to use the juul 2 a couple months ago to help quit smoking. I am currently 1 month cigarette free! Would recommend 100% :)
October 25, 2024
Unprompted review
love the JUUL2 10/10 would recommend
love the JUUL2 10/10 would recommend
December 3, 2024
Unprompted review
Thank you juul!!!
I bought the juul2 2 months ago to cut down on my cigarettes and I’m happy to say I haven’t smoked a cigarette since, thank you so much Juul!!
October 9, 2024
Unprompted review
I come in everytime and the staff are…
I come in everytime and the staff are always so friendly and helpful
October 18, 2024
Unprompted review
Amazing customer service
Amazing customer service, super helpful and super knowledgeable. Made my experience amazing, will definitely come back.
December 3, 2024
Unprompted review
It was given as a gift by my fiance and…
It was given as a gift by my fiance and its really been helpful in cutting down smoking shisha, crisp menthol is my favorite, great range of flavours too.
December 2, 2024
Unprompted review
Love it!
The JUUL 2.0 is 10/10, and the service is phenomenal. Highly recommend!
December 3, 2024
Unprompted review
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