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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like the messy bun and ponytails match their hair beautifully and look realistic. Many people are impressed with the perfect color match and the ease with which these products help them achieve a stylish look, even for those with thin or fine hair. Reviewers also frequently mention receiving compliments when wearing the products. However, some customers experienced issues with their orders, including receiving incorrect items or problems with order fulfillment. There were also instances where customers found the exchange and return process difficult, particularly when the product color didn't match the website's depiction or the extensions didn't work for their hair type.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality, realistic... See more

Order

Clients share ambiguous opinions on order experiences. While some customers express satisfaction with their... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received a messy bun and just got a long ponytail from Juvabun, both in silver grey and both match my hair beautifully! The ponytail is a clip on and wraps around my mini ponytail and a swatch of h... See more

Rated 5 out of 5 stars

I received my items and they are definitely high quality. Unfortunately, and this is not Juvabun's fault, the color I thought would work didn't. It took a little time to get a hold of someone, but I w... See more

Company replied

Rated 5 out of 5 stars

Initially my package didn't arrive and the tracking # provided showed my package delivered in another state. I believed it wouldn't get resolved. I was wrong. Customer service responded immediately... See more

Company replied

Rated 5 out of 5 stars

Site is very easy to navigate and easy to complete a purchase. Unfortunately I’m returning an item I purchased, but ordered but ordered another.


Company details

  1. Hair Product Store
  2. Hair Extensions Supplier

Written by the company

At JuvaBun, we focus on enhancing your natural beauty rather than altering it. Our aim is to create products that encourage you to see yourself as beautiful at any age or form. We spent two years developing JuvaBun hair extensions with the goal of helping women who struggle with hair thinning. Through this process, we learned that many solutions were inadequate, time-consuming, and damaging to the hair.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

312 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

ILove Love ❤️ Java Bun products. love to wear my hair up and the Junva…

I love to wear my hair up and the Juva Bun messy bun is great I have been wearing them for about 7 years my first hair piece was from HSN. It was okay but then I found Juva Bun products and I absolutely love them. I guess if I had to purchase from another company I would but absolutely not has long has I can get my hair pieces from Java Bun ...hands down a 100% guarantee number #1 products.

April 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Care free and confident year-round…

Care free and confident year-round hair!
Before Juvabun the most stressful part of my day was how to keep my fine thin hair professionally presentable. Now, color matched perfectly, I no longer fret over my hair. I put it in a ponytail and wrap it in a Juva bun and sail confidently through my day!

April 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Love Juvabun!

Site is very easy to navigate and easy to complete a purchase. Unfortunately I’m returning an item I purchased, but ordered but ordered another.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Love your products as you are aware.

Love your products as you are aware.
Probably have at least 10 or more.
Excellent customer service, timely delivery and good choices.
Your products are by far the best good quality and color matches.
I have tried others and there is no comparison.
Thank you
I also share with others that I wear your products.
Purchased for my friend and my daughter.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m very satisfied with ALL of my JuvaBun products!

I’m very satisfied with ALL of the hair pieces I have ordered from JuvaBun. The colour match is perfect. The pieces are very easy to care for. All are light weight and very comfortable to wear all day and night. I receive compliments all the time on how my hair looks. I’m sure I’ll be adding to my collection in the near future! :)

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

THE ULTIMATE QUICK SOLUTION!

I have used Juvabun MANY times and they NEVER disappoint! My hair has thinned out so much over the years and this light brown messy bun gives me confidence! It has the perfect blend of shine and satin textures to make the messy bun look like your natural hair. This is truly THE BEST solution for days when you’re in a hurry but still need a chic look. It literally takes seconds and you look AMAZING! Don’t question it, just buy it! You will be THRILLED!

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality product, adorable outcome!

I've had great experiences with JuvaBun in the several orders I've placed the last three years or so. Everything arrived in nic packaging, and was every bit as good of quality as I would have hoped for. I've been wearing my main JuvaBun for a few years now and I love the ease to create such a cute, pretty hairstyle.

I've been a customer since 10/14/2023

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered juvabun 3 times and 3 times…

I ordered juvabun 3 times and 3 times my order was canceled by this company. 4th time, tried again. It took about a month to be delivered. When my order arrived it was NOT THE ITEM I ORDERED. I would like to return or exchange but getting a hold of this company is impossible. Have been on hold for almost an hour. No one's answers the phone. No greeting on the call. Emailed about my problem with my order, NO ANSWER!! This company is a sham if you can't ever reach customer Service!!

October 16, 2025
Unprompted review
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Reply from Juvabun

Hi Suzanne, we’re sorry to hear about your experience and the trouble you’ve had reaching us. We’ve checked our records and, unfortunately, we haven’t received any recent messages or calls under your name or contact information.

To help resolve this as quickly as possible, please send us an email at info@juvabun.com with your order number and a brief description of the issue. Our team will review it right away and assist you with your return or exchange.

We truly appreciate your patience and understanding, and we’ll make sure this gets sorted out for you as soon as possible.

Rated 5 out of 5 stars

I kept putting g it into my cart and…

I kept putting it into my cart and taking it out. Finally I bought it. I was skeptical of color match. It is perfect! Everyone comments on my cute hair. I always say it is fake and give a quick javabun commercial. One of my friends bought one and she gets great comments too.

July 13, 2025
Unprompted review
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Reply from Juvabun

Hi Kathy,

Thank you so much for sharing your experience! We’re so happy to hear that you love your Juvabun and that the color match turned out perfectly. 💕

It’s wonderful to know you’re getting so many compliments, and we truly appreciate you spreading the word! Your support means a lot to us.

— The Juvabun Team

Rated 5 out of 5 stars

Thank you so much - WONDERFUL PRODUCT!

I will continue to sing your companies praises to many! From someone w PCOS that has hair growth issues (thinning) as well as the benefit of how comfortable and how confident I feel in them has made vacationing and life so much more fun! 😊 I feel so put together! Besides, I think cute ponytails just make people happier 😊

October 1, 2025
Unprompted review
Juvabun logo

Reply from Juvabun

Thank you so much for your wonderful review! 💕 We’re truly touched to hear how much our products have helped you feel more confident and comfortable. Knowing that they’ve made a positive difference in your everyday life and vacations means the world to us! We’re so grateful for your support and for sharing your experience — you inspire us to keep creating products that make people feel beautiful and happy. 🌸✨

— The JuvaBun Team 💖

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Rated 5 out of 5 stars

I own 10 of these

I own 10 of these! They are so realistic and amazing looking and help you fix your hair in a flash! I would be lost without them!

September 27, 2025
Unprompted review
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Reply from Juvabun

Wow, thank you so much for your amazing review! 💖 We’re thrilled to hear you love your collection and that our products make getting ready so much easier! Your support means the world to us — we’re so happy to be part of your hair routine. ✨

— The JuvaBun Team 💕

Rated 1 out of 5 stars

Buyer beware

Buyer beware i placed an order over 2 weeks ago I payed extra for the delivery so I would have it on time never received it!! They are now telling me that the product was delivered by the USPS the tracking number they gave me my USPS said that it not a tracking number I can’t get anyone on the phone or to contact me

August 27, 2025
Unprompted review
Juvabun logo

Reply from Juvabun

Hi there, we’re so sorry to hear about your experience and the delay with your order. We completely understand how frustrating this must be, especially since you paid extra for delivery. Please know this is not the experience we want for our customers. Could you kindly send us your order number via email ( info@juvabun.com) or direct message so we can investigate the tracking issue with USPS right away and ensure this gets resolved for you? We truly appreciate your patience and the chance to make this right.

Rated 5 out of 5 stars

Awesome products!!!!

My products were sent to me on time and I was happy with everything that I got. I purchased the curly ponytail, the straight ponytail, and of course the messy bun. I use all of them a lot, and they are fantastic.

August 18, 2025
Unprompted review
Juvabun logo

Reply from Juvabun

Thank you so much for your wonderful feedback! 💕 We’re thrilled to hear that you received your order on time and that you’re loving your curly ponytail, straight ponytail, and messy bun. It makes us so happy to know you’re enjoying them and using them often. We truly appreciate your support and look forward to bringing you more styles you’ll love!

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