I signed up for a trial with Kaiber / Superstudio. The trial later renewed into a paid subscription even though I barely used it during the trial. I got no confirmation of a subscription or anyt... See more
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Signed up for the $5 trial. Attempted to cancel within the trial period. Was told by Phil that no cancellation attempt was made on their end and was refused a refund. When I raised a dispute, rather t... See more
Company replied
Patrick from support was very helpful when I needed refund my forgotten uncanceled subscribtion, because my project was already done. I will be coming back for another project for sure. Kaiber has som... See more
phil took the time to make three tutorials for me. He looked at my specific objectives and give me strategies for how to work toward achieving them. I am really pleased with this platform (especiall... See more
Company details
Written by the company
Superstudio by Kaiber – A Playground for Accelerating Imagination Superstudio is your all-in-one creative canvas, built to bring your ideas to life with the power of AI. Whether you're crafting cinematic videos, generating stunning images, or composing original audio, Superstudio gives you the tools to explore, experiment, and express—faster than ever. From concept to creation, everything happens in one fluid space designed for speed, simplicity, and creative freedom.
Contact info
United States
- kaiber.ai
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
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Kaiber is Awesome
Really nice AI. I've been using it for music videos and it's really fun! Also great support team on Discord!

Reply from Kaiber Superstudio
I originally was having trouble...
I originally was having trouble with this site. the functions weren't being very cooperative with what I was trying to accomplish... So I reached out to the support team and they responded very quickly and referred me to their on call staff on discord.. When I tell you the team went ABOVE AND BEYOND on my project. Belka with assistance from Xydose literally went ahead and helped create the product with me step by step. It turned out INCREDIBLE. Best AI animation site out there! EXTREMELY knowledgeable and friendly staff!!

Reply from Kaiber Superstudio
It is a great platform and the customer…
It is a great platform and the customer Service is kind.
Responsive and helpful support team
Responsive and helpful support team. Helped to resolve issues promptly. Communication is a breeze. It is a pleasant experience.
awesome service at great price.
Innovative and useful AI tools
I had an issue with an unexpected subscription charge, but the Kaiber support team handled it promptly and professionally.
The platform itself offers innovative and useful AI tools. I appreciate the excellent customer service and the swift resolution. Thank you, Kaiber team!
Good customer service
Good responsive customer service. Keep in mind they have business hours. I purchased a subscription without realizing it had annual renewal. I have since stopped using their service. It was a good little time and enjoyable. However I forgot about it. Random charge came but swiftly refunded through support. Amy company/brand gets a good rating from me that's willing to understand, communicate, and work with you.
Great young company who do things the right way.
I checked out Kaiber a while back and loved the services they provided. Unfortunately the project I was using Kaiber for ended and I didn't need their services anymore. I didn't realize that I was on a yearly renewal and I was charged again. I told them my situation and they immediately refunded my money and canceled my yearly renewal. They were so good to work with that I will look for new projects to use them for. Definitely appreciate when companies do right by the customer. It's too rare nowadays. Thanks Kaiber!
I had a big problem with the automatic…
I had a big problem with the automatic annual renewal that I had not authorized.
but thanks to Patrick from the assistance center, he confirmed that he had refunded me.
excellent operator and service center
Patrick from support was very helpful…
Patrick from support was very helpful when I needed refund my forgotten uncanceled subscribtion, because my project was already done. I will be coming back for another project for sure. Kaiber has some issues when it comes to mouth movement being distorted, when vocalist is singing, but overall I find Kaiber being the best video to AI video maker (picture to video also). Interface is very user friendly and it is easy to use for everyone. If you put enough time and effort into your work, the results can be really satisfying. Kaiber support is helpful, feel free to ask them whatever you need to know.
great costumer service
They charge you $15 for a bunch of…
They charge you $15 for a bunch of credits that obscure the reality of their overly expensive $5/minute at low scale. You want to upscale it to 4k get ready to dish out more money. Yes ladies and gentlemen these people are selling you a $15 monthly memberships that can't even do what features it says it supports. Imagine buying a year up front and burning it all on 1 music video. These people are crooks cashing in on the AI hype.

Reply from Kaiber Superstudio
amazing!!
Great and innovative company that value user experience. Many thanks for your great work!
Thank you for looking into it quickly…
Thank you for looking into it quickly and giving the refund.
One of the best art creators out there
One of the best art creators out there! Highly recomended!
10 out of 10 excellence
I used Kaiber.ai for a year, it made my youtube videos unique and I managed to get to next level in distribution in my music career. I am happy with service and hope Kaiber.ai will stay ahead in market and help individual producers to grow and stay innovative. 10 out of 10
Kaiber takes care of even small mistakes
The problem of payment made by mistake was resolved quickly.
I am a 3D designer and recently with…
I am a 3D designer and recently with the help of cyber I finished drawing waves on the sea and folds on the characters' clothes in my graphics. This is not just for fun, but even for professionals.
Kaiber works great for me and is…
Kaiber works great for me and is helping me to get creative... Also service contact experience is smooth!
Best expirience a user can have
I was having issues with my account and didn't understand the full picture regarding the plans and billings. To be honest, I was already frustrated due to personal issues, and I didn't expect to receive exactly the help I needed. However, what I got was even better. Phil, the Head of Customer Experience at Kaiber, not only explained everything to me but also offered the best solution and shared some kind and encouraging words.
I don't usually encounter this level of humanity in service, which is ironic when we talk about "AI," haha. So thank you, Phil. It really means a lot, and my experience was significantly better because of you. Kaiber did well in recruiting you. Thanks again, Phil. I'm very happy with my experience!
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