Kaizen Medical Reviews 

901
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally friendly and welcoming staff who go out of their way to make everyone feel completely at ease during every appointment. Many people also praise the professional service, noting that complex procedures are explained clearly in advance and handled with outstanding expertise. Though some customers noted they are still patiently waiting to see the final long-term results of their treatments, they remain very optimistic about the outcomes. Additionally, visitors consistently appreciate the remarkably serene, calm, and relaxing environment provided at the clinic during their scheduled visits.

What people talk about most

Staff

Reviewers highlight deep satisfaction with the staff, frequently praising their exceptional knowledge,... See more

Service

Customers had positive experiences with service, frequently praising the professional yet friendly staff and... See more

User experience

People report positive experiences with user experience, highlighting clean, modern environments and... See more

Quality

Consumers express deep satisfaction with the quality of treatments, noting amazing, long-lasting results and... See more

Product

Customers consistently note positive experiences with product, sharing that it has genuinely been... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time visiting Kaizen, after being recommended. Had an initial consultation with Emma and despite being nervous about the unknown, that did not last long, as Emma explained every little detail, t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Very helpful and knowledgeable. I didn't feel at all pressured into making any hasty decisions. Everything was discussed and explained in a friendly manner and I'm confident th... See more

Rated 5 out of 5 stars

I had my Botox check-up with Emma yesterday, following Botox to my neck and jaw area about two weeks ago. One side has responded really well; however, the other side has stronger platysmal bands, so... See more

Rated 5 out of 5 stars

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as... See more


Company details

  1. Medical Center
  2. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

901 reviews

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No recent history of asking for reviews

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5.0

All reviews

(901)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mandelic acid peel

Charlotte swiftly organised a mandelic acid peel in an assured and very friendly manner. I appreciated that. Thank you.

April 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional and well trained staff

I have been going to Kaizen for a number of years and have been very happy with the treatments I have had there. I have had hydrafacials which are a very effective non invasive treatment and Danika has always been very professional and flexible to my needs. I have also had Botox done by Emma who has a nursing background and she is very precise and methodical in her approach and also gives me a great result. This medical salon is excellent.

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

6 laser hair removal session done

6 laser hair removal session done. Huge difference in 2 of 3 areas. 2 sessions left so I'm remaining hopeful. Charlotte, you are amazing. So complimentary, understanding and just lovely. Don't ever change.
Despite renovations work taking place, I still found the environment clean, fresh and welcoming.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent consultation.

The online booking process was very easy online, the staff excellent on arrival and Mr Ashton was a very knowledgeable Consultant. I found him engaging, caring, and an absolute gentleman.

March 17, 2026
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Rated 5 out of 5 stars

Highly recommended!

I have now had 3 appointments for various treatments and I can not recommend this place enough! A friendly welcome and warm atmosphere. I have seen Dr Victoria and Danika who were both amazing and professional and knew exactly what I needed! I will definitely be a returning customer! Thank you ladies

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

As always

As always, a warm welcome and very good professional advice on what treatment would be best.
I fully recommend Kaizen Medical!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Throughout my visits at Kaizen, Emma has explained every little detail about the procedures I was having, to ensure I understood what would be involved. Emma put me at complete ease and explained thoroughly what she was doing. Thank you Emma!! I would certainly recommend Kaizen. All the staff are friendly and very welcoming.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience, seemingly positive outcome

I have seen Dr Ashton a number of times and always appreciate his quick diagnosis and immediate surgery to remove the affected area. Of course this can be done via the NHS but it takes so…. long and the worry amplifies. Kaizen staff were very friendly, informative and professional.

February 17, 2026
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Rated 5 out of 5 stars

Having visited Charlotte for the third…

Having visited Charlotte for the third time, I continue to be impressed by her incredible demeanor. Despite being a nervous introvert, I always feel comfortable and warmly received in her presence. Our conversations are enjoyable and feel like reconnecting with a good friend.

February 11, 2026
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Rated 5 out of 5 stars

Very helpful all round

Very helpful on the phone, offered a free consultation which really helped me to understand my options. Lovely atmosphere in the venue, very knowledgeable and helpful staff.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Botox for the neck and jaw area

I had my Botox check-up with Emma yesterday, following Botox to my neck and jaw area about two weeks ago. One side has responded really well; however, the other side has stronger platysmal bands, so the Botox hadn’t taken quite as effectively there. Emma assessed this thoroughly and added a small amount of additional Botox, which I’m confident will resolve it.
Regarding the jaw area, I’m still waiting to see the final results, as I also had filler today. I prefer not to fully review this until everything has settled and I can see the outcome clearly. That said, my experience with Emma has consistently been very positive — her work is always thoughtful, precise, and well executed — so I don’t anticipate any issues.

February 9, 2026
Unprompted review

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