Kaizen Medical Reviews 

901
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally friendly and welcoming staff who go out of their way to make everyone feel completely at ease during every appointment. Many people also praise the professional service, noting that complex procedures are explained clearly in advance and handled with outstanding expertise. Though some customers noted they are still patiently waiting to see the final long-term results of their treatments, they remain very optimistic about the outcomes. Additionally, visitors consistently appreciate the remarkably serene, calm, and relaxing environment provided at the clinic during their scheduled visits.

What people talk about most

Staff

Reviewers highlight deep satisfaction with the staff, frequently praising their exceptional knowledge,... See more

Service

Customers had positive experiences with service, frequently praising the professional yet friendly staff and... See more

User experience

People report positive experiences with user experience, highlighting clean, modern environments and... See more

Quality

Consumers express deep satisfaction with the quality of treatments, noting amazing, long-lasting results and... See more

Product

Customers consistently note positive experiences with product, sharing that it has genuinely been... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time visiting Kaizen, after being recommended. Had an initial consultation with Emma and despite being nervous about the unknown, that did not last long, as Emma explained every little detail, t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Very helpful and knowledgeable. I didn't feel at all pressured into making any hasty decisions. Everything was discussed and explained in a friendly manner and I'm confident th... See more

Rated 5 out of 5 stars

I had my Botox check-up with Emma yesterday, following Botox to my neck and jaw area about two weeks ago. One side has responded really well; however, the other side has stronger platysmal bands, so... See more

Rated 5 out of 5 stars

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as... See more


Company details

  1. Medical Center
  2. Dermatologist

Written by the company

CQC registered clinic specialising in clinical and cosmetic dermatology treatments. Our services include laser hair removal, skin rejuvenation and aesthetic procedures, in addition to acute and chronic dermatology services. Sculptra “Centre of Excellence” - we are proudly within the UK’s recommended Top 5 Sculptra clinics. Providing personalised care in a safe and professional environment under the care of a skilled medical team. Our expert team ensures high-quality treatments tailored to your individual needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

901 reviews

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No recent history of asking for reviews

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5.0

All reviews

(901)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Removal of moles

I had an appointment with Dr Ashton to check and remove two moles. This was done very swiftly and I was relived to hear they were ok. The staff were very friendly and welcoming and I would recommend Kaizen wholeheartedly

January 23, 2026
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Rated 5 out of 5 stars

Very Cool!

Dr. Ashton was both friendly and professional, ensuring a prompt visit that required no follow-up appointments.

January 22, 2026
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Rated 5 out of 5 stars

A lovely warm welcome as soon as I…

A lovely warm welcome as soon as I entered the clinic for my first ever skin consultation followed by a Hydra facial with Charlotte who was so lovely and professional despite feeling nervous she made me feel at ease.
I will definitely be a returning costumer and would highly recommend Kaizen medical clinic to anyone looking to have any treatments done x

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience! Would highly recommend!

Quick efficient team. From telephone manner, receptionist, doctor & nurse. Welcoming & comfortable surroundings. I was a little anxious but was reassured by everyone as informed all the way through procedure. Thank you.

December 9, 2025
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Rated 5 out of 5 stars

Ive been coming to Kaizen for years

Ive been coming to Kaizen for years, various different treatments. Each time has been great and all the staff are very friendly and professional.
I recently had a consultation with Emma, and as always she explained everything to me, gave me various options and made me feel comfortable and at ease.xx

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent treatment and friendly staff.

This was my second visit to Kaizen Medical. Today I needed a couple of procedures from Dr Ashton, who put me completely at ease, explaining everything he would be doing. The whole process was just as quick and painless as I'd hoped, along with the final outcome I wanted. I can't praise this place enough - everyone is super-friendly, and they all put you completely at ease.

November 25, 2025
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Rated 5 out of 5 stars

A positive experience

I visit Kaizen for masetter Botox. Emma is knowledgable, compassionate and I barely feel the injections. There is no rush and the clinic is really lovely

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

I visited Kaizen for the first time…

I visited Kaizen for the first time after a recommendation from a close friend and I'm really happy to have discovered the clinic. The team are professional and friendly, with clear expertise and also take time to speak with you and consult about what you need. Looking forward to visiting again soon and a big thank you to Emma.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Communication both before and after appointment has been excellent. Staff knowledgeable and friendly. I saw Dr Ashton who clearly explained what he was going to do and gave plenty of time to answer questions. His professionism and his standard of work was outstanding.

November 11, 2025
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Rated 5 out of 5 stars

I highly recommend Kaizen and Dr. Richard Ashton

I highly recommend Kaizen and Dr Richard Ashton and can't praise them enough. I wanted a specialist dermatologist to examine a mole that to my untrained eye didn't look healthy. I was impressed by Dr Aston's expertise and experience and his patient care, from initial consultation, to performing the removal of the mole through to explaining the subsequent pathology lab report in layman's terms to me, which confirmed the necessity in having it removed. Two weeks later I returned to have the stitches taken out, and again Dr Ashton did a great job.

October 21, 2025
Unprompted review

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