Kala Health Reviews 

Reply from Kala Health

Dec 4, 2024

Dear Mr. Balázs,

Thank you very much for your review, and we are sorry to hear that you have not yet received your order. We have followed up immediately, and the carrier has confirmed that it will be delivered to you today. Unfortunately, delays occur during the Black Friday period.

I will also send you all the information regarding your shipment by email.

If you have any questions, feel free to call us or reply to my email.

Kind regards,
Jesse
Team Kala Health

Reply from Kala Health

Nov 12, 2024

Hello Nina,

Thank you for your review; we're glad to hear that our tocopherol formula is benefiting you! It’s a wonderfully balanced formula of the four tocopherols.

If you have any questions, feel free to call or email us anytime.

Best regards,
Jesse
Team Kala Health

Reply from Kala Health

Nov 4, 2024

Hello Dariusz,

Thank you very much for your review! We're happy to hear that our service met your expectations. If you have any questions, please feel free to call or email us.

Wishing you much success with our supplements!

Best regards,
Jesse
Team Kala Health

Reply from Kala Health

Oct 22, 2024

Dear Lewe,

Thank you for your email, and we are happy to assist you with the issue. As product developers, we recently launched a webshop to connect more directly with our individual customers. It's an enjoyable part of our work, and we’re glad we could speak with you over the phone.

Kind regards,

Jesse
Team Kala Health

Reply from Kala Health

Oct 22, 2024

Dear Richard,

Thank you for leaving a review, and we are pleased to hear that you are satisfied with the quality of the product and the fast delivery. The latter is a great compliment to our courier partner, GLS.

When it comes to the quality of our products, we make no compromises. We choose the biologically most active nutrients of natural origin to ensure the effectiveness of the product.

If you have any questions about the product or its application, feel free to call or email us. We are happy to assist you.

Kind regards,

Jesse
Team Kala Health

Reply from Kala Health

Oct 18, 2024

Dear Mindaugas,

Thank you very much for your kind review. We are very happy to read that you are so satisfied with our products. We do our best to deliver high-quality supplements, which we believe provide real value for your health.

It’s a great compliment that you would choose to order from us again, and we look forward to hearing from you soon. Feel free to call us if you have any questions, we’re happy to assist you!

Kind regards,

Jesse
Team Kala Health

Reply from Kala Health

Oct 2, 2024

Dag Roos,

Bedankt voor jouw bericht! We zijn trots dat je al zo lang voor ons kiest, en we helpen je graag met alles wat we kunnen.

Tot ziens!

Jesse
Team Kala Health

Reply from Kala Health

Oct 2, 2024

Hi Julia,

Thank you so much for your lovely review! It’s great to hear that you’re so satisfied with our Vitamin C powder. Vitamin C is perhaps the most well-known vitamin, and getting enough of it provides numerous authorized health benefits—let alone the ones still awaiting authorization from the EU.

Many animals produce large amounts of Vitamin C during times of stress or when their immune system is compromised. Unfortunately, humans have lost this ability. That’s why many of our customers supplement with several grams of Vitamin C when their immune system needs a boost. Highly recommended!

If you have any questions about the supplement or dosages, feel free to reach out to us! We hope you continue to be happy with our Vitamin C powder for a long time.

Best regards,

Jesse
Team Kala Health

Reply from Kala Health

Oct 1, 2024

Hi Jorge,

It’s great to hear from you, and thank you so much for taking the time to leave such a nice review! We’re very proud to have you as a loyal customer, and you can always feel free to call or email us if you have any questions or concerns.

Most importantly, we’re happy to hear that you’re benefiting from our formulas, and we hope you continue to enjoy supplementing with our products for a long time.

Best regards from Noordwijk, The Netherlands,
Jesse
Team Kala Health

Reply from Kala Health

Sep 18, 2024

Dear Arantza,

Thank you for your review; we truly appreciate hearing from you.

It’s a great compliment to our courier partner that the products were delivered to you on time and without any issues – always a pleasure to receive that confirmation. The gifts we include in our shop give us a wonderful opportunity to introduce our customers to more of our formulas. At Kala Health, we have been product developers for over 25 years, with all products made in-house: we source and test all raw materials ourselves and are the only brand with our own production facility in the Netherlands. This allows us to have many batches of our formulas, which we can offer as gifts.

We hope you continue to benefit from and enjoy supplementing with our products for a long time.

Kind regards,

Jesse
Team Kala Health

Reply from Kala Health

Updated Sep 18, 2024

Sehr geehrter Herr Bauer,

vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie unsere Vitamin-E-Formel so zu schätzen wissen. Wir sind stolz darauf, Sie als treuen Kunden zu haben.

Unsere Formel ist einzigartig, da sie alle acht Isomere (vier Tocopherole und vier Tocotrienole) in optimaler Dosierung enthält. Die meisten Vitamin-E-Präparate bestehen nur aus Alpha-Tocopherol. Aktuelle Studien zeigen jedoch, dass die anderen Isomere, insbesondere die Tocotrienole, noch wirksamere Antioxidantien sind und eine wichtige Rolle für die Gesundheit spielen.

Es hat uns Jahre gekostet, zuverlässige Lieferanten für hochkonzentrierte und reine Öle zu finden. Jede Charge wird von einem unabhängigen Labor geprüft, um sicherzustellen, dass sie unseren strengen Qualitätsstandards entspricht. Nur so können wir Ihnen ein Produkt bieten, das sowohl rein als auch effektiv ist.

Als eines der wenigen Marken in den Niederlanden mit eigener Produktionsstätte können wir die Qualität vollständig kontrollieren und zu fairen Preisen anbieten.

Vielen Dank für Ihr Vertrauen. Bei Fragen stehen wir Ihnen jederzeit zur Verfügung.

Mit freundlichen Grüßen,

Jesse
Team Kala Health

Reply from Kala Health

Aug 21, 2024

Sehr geehrte Frau Angela,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es tut uns sehr leid zu hören, dass Sie mit der neuen Rezeptur unseres MSM-Gels nicht zufrieden sind. Wir verstehen, wie wichtig es ist, dass vertraute Produkte in ihrer gewohnten Qualität erhalten bleiben, besonders nach so vielen Jahren der Zufriedenheit.

Die Veränderung in der Rezeptur, die das Gel milchig statt transparent erscheinen lässt, basiert auf der Erhöhung des MSM-Gehalts und der Zugabe von Vitamin E, um die antioxidative Wirkung zu verstärken. Unser Ziel war es, die Wirkung des Produkts zu verbessern, ohne die Reinheit zu beeinträchtigen. Leider haben wir versäumt, diese Änderung klar zu kommunizieren, und dafür möchten wir uns entschuldigen.

Ich habe Ihnen in einer privaten E-Mail eine ausführlichere Antwort zukommen lassen, einschließlich einer Rückmeldung von unserer Hauttherapeutin Bente und einer Entschuldigung in Form eines Rabattcodes.

Wir danken Ihnen für Ihre langjährige Treue und hoffen, dass wir auch in Zukunft Ihre Erwartungen erfüllen können. Bei Fragen oder weiteren Anliegen können Sie mich jederzeit direkt anrufen. Ich wünsche Ihnen einen schönen Tag!

Mit freundlichen Grüßen,

Jesse
Team Kala Health

Reply from Kala Health

Aug 13, 2024

Dear Jordy,

Thank you for taking the time to share your experience with one of our powder supplements. Supplementing with powder is indeed a precise and convenient way to increase your water intake at the same time. Supplements that dissolve easily are more readily absorbed by our bodies.

Fun fact, we plan to introduce more liposomal supplements (for the supplements that dissolve in fat and not water).

We hope you enjoy our supplement! Please feel free to reach out to us anytime.

Kind regards,
Jesse
Team Kala Health

Reply from Kala Health

Aug 6, 2024

Dear Victor,

Thank you very much for taking the time to leave a review. We're happy to hear that you're satisfied with the product. However, we are sorry for the delay and lack of service you experienced from our transporter GLS. While our transporter has a delivery rate of over 95% on time, we understand that such facts do not help your situation.

Please email us at info@kalahealth.nl with a copy of this response. We will share a discount coupon with you as an apology for the delay.

We hope you will enjoy the supplements!

Kind regards,

Jesse
Team Kala Health

Reply from Kala Health

Aug 2, 2024

Dear Jeroen,

Thank you very much for your wonderful review. We appreciate you taking the time to share your experience with us. You have achieved fantastic results with the supplementation of our Ester-C, an important nutrient for basic supplementation. Furthermore, we plan to expand our range with more liposomal products in the future. We, like you, believe that a liposomal formula leads to improved absorption of the active ingredient, which is what it’s all about!

Thanks again, and if you have any questions, feel free to reach out to me!

Best regards,

Jesse
Team Kala Health

Reply from Kala Health

Jul 30, 2024

Dear Sura,

Thank you very much for your wonderful review; we are very proud of it! We’re pleased to hear that you are satisfied with our service, delivery speed, and above all, the quality of our product. We place a strong emphasis on quality, so it is a great compliment when it is appreciated by our customers.

We look forward to welcoming you back to our webshop! If you have any questions, feel free to call or email us.

Best regards,

Jesse
Team Kala Health

Reply from Kala Health

Jul 12, 2024

Hi TC,

Thank you very much for your review. What a nice compliment that you enjoyed good service with us. We focus on selling quality products, and it is great to see that you appreciate this quality.

It is also great to hear that the shipping went smoothly. A big compliment to our courier partner.

Best regards,

Jesse
Team Kala Health

Reply from Kala Health

Jul 11, 2024

Hello Doroee,

Thank you very much for your review! It’s wonderful to hear that you are satisfied with our product, service, and information provision. These three pillars are immensely important to us as the foundation of our work. Foremost among them is product quality; as product developers by trade, we take great pride in formulating high-quality products that effectively achieve their intended purpose.

Regarding our packaging, we currently use the most sustainable packaging with the lowest ecological footprint. Our packaging is:
- Made from 100% recycled plastic;
- Lightweight;
- High strength material;
- Excellent moisture barrier.

For example, and in correspondence with our packaging partner, the relative environmental impact of glass compared to recycled plastic is four times higher. Similarly, the relative environmental impact of beverage cartons, cardboard, containers, single-use plastic, and reusable glass (with deposit) is also higher than that of recycled plastic.

I hope I have been able to share some insight into our decision to choose the packaging material we use.

Once again, thank you for your review. We are very proud when our customers take the time to leave us a review!

Best regards,

Jesse
Team Kala Health

Reply from Kala Health

Jul 9, 2024

Hello Gerda,

Thank you for this amazing review! Even though your experience was not what we intended, you have sportively chosen to highlight our service in your feedback! We are very proud of that. Your review is a wonderful confirmation of our concept of service and how we welcome customers on our webshop. We aim to make our customers feel important and to show that we are eager to help. There is so much we can do from our office: providing substantial and therapeutic advice as well as implementing solutions in the shipping process. We find customer contact a very enjoyable part of our work.

Once again, thank you for your patience with us and for the lovely review. We sincerely hope that you benefit from our products!

Best regards,

Jesse
Team Kala Health

Reply from Kala Health

Jul 8, 2024

Hi Andreas,

Thank you very much for your review! As the team behind the webshop, we find it fantastic to receive customer feedback. We are glad we could help you with your decision. Our therapists are always happy to assist. You can reach us by phone at any time.

We hope you benefit greatly from our products.

Kind regards,

Jesse
Team Kala Health