We use this company since we arrived in Melbourne on 2007 We using for sending money to our Family and Relatives in Indonesia.. The Rate so far was great ..the customer service always treat us wit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Kangaroo Service for over a decade sending money between Indonesia and Australia. The exchange rate is great and I have had a problem during this time. The staff are very helpful... See more
I’ve been using Kangaroo Service over the years and I am very happy with the service. Especially with the service from Ms. Siska always assist with her professionalism. Thank you so much
I have a good experience using Kangaroo Service to send money overseas. Their service provides almost same-day delivery from when the money is sent to when the receiver gets it. The process clearly, m... See more
Company details
Written by the company
Kangaroo Service is an international money transfer service connecting Australia and Indonesia with the world. We are AUSTRAC registered & licensed by Bank Indonesia, and we have been helping families, students and small businesses send money home for 18+ years. More than 10,000 customers have trusted us with their transfers. We are a member of ARCPA, the Australian Remittance and Currency Providers Association, and of APPUI, Asosiasi Penyelenggara Pengiriman Uang Indonesia, the remittance industry bodies in each of the two countries we are regulated in. We send to 20+ destination countries, with same-day transfer to most destinations. Fees and exchange rates are shown upfront, before you send. What our customers tell us they value most is the part most services have automated away: when you get in touch, a real person from our team answers. Many of the people who review us here have been with us for ten years or more. Kangaroo Service is operated by Kangaroo Service Pty Ltd in Australia (ACN 108 996 354) and PT Kangaroo Ausindo in Indonesia (Bank Indonesia Licence No. 12/55/DASP/18).
Contact info
Melbourne, Australia
- info@kangaroo-service.com
- kangaroo-service.com
4.8
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Have used for years now
Have used for years now. Easy user friendly interface and prompt service
April 1, 2025
Quick response
Quick response - reliable. Same day transfer to the recipient. Great service, highly recommended.
February 22, 2025
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Great service!
Great service! I've been using Kangaroo for years and never had any issues. Always easy and responsive to emails.
February 18, 2025
Very Fast and cheapest transfer fee.
Very Fast and cheapest transfer fee.
Unbelievable
Highly recommended 👍
February 14, 2025
Fast delivery trusted company very…
Fast delivery trusted company very polite and friendly staff best exchange rate
February 7, 2025
Quick services
January 28, 2025
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Friendly staf and very Quick Response 👍
January 20, 2025
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Friendly and profesional
December 17, 2024
Reply from Kangaroo Service
Thank you for your kind 4-star review! 🌟 We’re so glad to hear you found our team friendly and professional. Your feedback means a lot to us and motivates us to keep delivering the best possible service.
If there’s anything we can do to earn that extra star, we’d love to hear your suggestions. Please feel free to share your thoughts – we’re always looking to improve!
Friendly and helpful
Always very quick and helpful service from the staff. Happy with the rates used and fast delivery of funds.
December 17, 2024
Reply from Kangaroo Service
Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you've been pleased with our quick and helpful service, competitive rates, and speedy delivery of funds.
Your satisfaction is our top priority, and it's rewarding to know we're meeting your expectations. If there's anything we can do to make your experience even better, feel free to reach out anytime.
Warm Regards,
Kangaroo Service Team
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Great Service
Quick, friendly, and trustworthy.
I love The kangaroo Service.
Keep it up
Etty Lerk
December 16, 2024
Reply from Kangaroo Service
Thank you for your wonderful 5-star review! 🌟 We're thrilled to hear you find our service quick, friendly, and trustworthy—it’s exactly what we strive for!
Your kind words and encouragement mean so much to us. We'll keep working hard to ensure you continue to love Kangaroo-Service. If you ever need anything, remember we’re just a message away.
Warm Regards,
Kangaroo Service Team
Excellent service with quick delivery
Excellent service with quick delivery, and low rates to boot
December 15, 2024
Reply from Kangaroo Service
Thank you for your amazing 5-star review! 🌟 We're so glad to hear you are happy with our service, quick delivery, and low rates. Making your money transfers fast, affordable, and hassle-free is what we aim for every day.
Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need any assistance, our team is always here for you
Great Service
I have been using Kangaroo for the past 4 to 5 years I have found the very good with their service
December 12, 2024
Reply from Kangaroo Service
Thank you so much for your glowing 5-star review! 🌟 We're thrilled to hear that you've been using Kangaroo-Service for the past 5 years and have had such positive experiences with our service.
Your trust and continued support mean the world to us, and we're committed to maintaining the high standards you’ve come to expect. If you ever need assistance or have suggestions, don’t hesitate to reach out – we're here 24/7 to help!
Warm regards,
Kangaroo Service Team
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