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Kapruka 

This company’s rating is unavailable due to a breach of our guidelines.

e-Commerce Service
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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience with Kapruka.lk. The website is easy to use, and they offer a wide variety of products and gifts for every occasion. My order was delivered on time, and the quality was exac... See more

Rated 5 out of 5 stars

Excellent service by Kapruka! I ordered a birthday cake, and the delivery was completed surprisingly fast. I honestly expected some delay, but the cake arrived before 8 AM exactly as needed. Very reli... See more

Rated 5 out of 5 stars

The design was delicious and interesting, and it was absolutely amazing. Most importantly, the mother and baby design on the cake brought tears to my eyes. i couldn't even bring myself to cut that... See more

Rated 5 out of 5 stars

On time delivery as promised. Cakes are delicious and fresh. Great choices. Easy payment. Excellent service. Thanks Kapruka. Greatly appreciated 🥰

Company details

  1. e-Commerce Service
  2. Corporate Gift Supplier
  3. Flower Delivery
  4. Gift Shop

Written by the company

Kapruka.com is Sri Lanka's largest e-commerce organization. Send Gifts to Sri Lanka is one of Kapruka's primary services. With over 125,000 products and over 30 types of distinct services Kapruka has set the bar for e-commerce footprint of Sri Lanka. Kapruka primary goal to provide a world class service to Sri Lankan's who shop online. Inspired by the truly Sri Lankan tradition Kapruka welcomes you for the experience of professional online gift delivery service in the international standards.

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Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. Cake was received as advertised. Due to a address mix up on my part, Kapruka rep went over and above to make the Delivery to the correct address & the correct person.
#VBRNC55E9B2F

February 10, 2026
Unprompted review
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Rated 5 out of 5 stars

flowers

flowers are as it is which mentioned in the website.Really cool arrangements.

February 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Kapruka is the most quick and…

Kapruka is the most quick and professional items delivery service which I ever used in Sri Lanka because it provides all the details by using many digital platforms. It also updates the information about the delivery process carefully.

February 3, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered one jar of Cetaphil skin…

I ordered one jar of Cetaphil skin cream for my mother in Sri Lanka .The price of the cream in Australia is about $25, but with delivery I paid AUD $79.80, which I accepted.

Later, my credit card company contacted me to advise that I had been charged twice within 4 minutes, bringing the total to AUD $159.60 for two jars of the same product. The same items would have cost me around $50 at Chemist Warehouse in Australia.

Following the bank’s inquiry, I checked my emails and only then noticed two separate order receipts:
• VBRN65FADB69
• VBRN7090F946

Because I have used Kapruka for many years, I trusted the platform and did not immediately check the order confirmations, as I believed the transaction had gone through correctly.

I contacted Kapruka several times regarding this matter and was informed by Mahesha Jayasena and Harsha Jayawardana that two payments had been processed. While that may be correct from their system’s point of view, it was never my intention to place two. I honestly don’t understand or remember placing two orders for this item.

I am writing this review to warn other customers to be very careful when placing online orders. Always double-check confirmations and charges, take screenshots, and be mindful when using the platform.

This experience has been very disappointing, and after even my bank questioned whether this merchant could be trusted, I will not be using Kapruka again.

January 17, 2026
Unprompted review
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