Bought Karlsten’s bed bug killer spray and was really pleased with the customer service. It makes a difference dealing with a company that looks after its customers. A positive experience overall—than... See more
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First time application to the roof stopped all pigeons for 24 hours! Then a couple of die hard pigeons landed on ridge after that where no bird spray applied. Completely shocked at the impact especi... See more
The peppermint spray is useful to me to keep spiders away without killing them but the delivery uses Amazon who are hopeless here. They delivered it to the wrong address and they have no method of co... See more
Ordered Karsten Fly Freeze Spray direct from Company and delivered on time, absolutely no issue with company. Unfortunately I found the product Not to be at all effective, at best the spray ble... See more
Company replied
Company details
Written by the company
Pest control service, Rodent control and animal control , insect control providing insecticides and all pest control product formulations
Contact info
Unit 14 Cooper street, WV2 2JL, Wolverhampton, United Kingdom
- 07535 068632
- karlstenseller@gmail.com
- karlsten.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Good service from Karlsten...jury out on Fox repellent
Fabulous service from Karlsten and quick delivery. Ordered the Fox repellent and it seems to have worked 3 nights out of 5 so will have to see on a longer term of using regularly.
Spoke with someone in the company to…
Spoke with someone in the company to clarify some questions I had about the product before purchasing and was reassured by their answers and polite response.
Product arrived on specified day, however it was left in full view on my doorstep despite me requesting it be left behind bin in front garden if I was out. Hence 4 star review.
Order taken, payment taken then refunded with no explanation
I ordered 2 spider fogger cans and put in all my details including postcode and they accepted the order, took my money and then a day or so later refunded it with absolutely no explanation. I assume it was because they wouldn’t send to NI but no explanation, no nothing. Awful (None) Customer service.

Reply from E&G products Limited
Prompt delivery,.
Prompt delivery,.
We have not yet used the product and we do not have any comment the effective deterrent for the pigeons.
cleaned my wall of black spots /…
cleaned my wall of black spots / patches.
you think it is not working , but after approx 7days .you do notice a difference
Item arrived
Good product but when spray attachment…
Good product but when spray attachment is fitted to bottle it tends to leak when spray is used.
Just received an order sent me screen…
Just received an order sent me screen wash when I ordered bed bug killer
Easy to place the order
Easy to place the order. Fast delivery. No problems with the ordet
It is not working (yet?)
A fox has created a den in the next door garden. We used the fox repellent spray and the granules on alternate nights for over a week liberally on both sides of the fence. Sadly, it has made no discernible difference yet. Nightly, we have the fox cubs screaming and chasing around in both gardens. This has frightened our cats, one of whom has left home in fear. I would like to know how long I need to keep putting the repellent down before the foxes will move elsewhere.
Not received the order
Not received the order. Surprised to be asked for a review as we have not received the order. Will be requesting a refund.
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