Karl Tatler Estate Agents Reviews 56

Nothing but excellent service from Karl Tatler Greasby!
I haven't used them before but the initial and ongoing discussion and explanation both on telephone and on email throughout selling and buying our property was just super!
The team do really go above and beyond, to detail each answers extensively and covers everything, they reply so promptly and really do listen. When I asked them questions they explained it in details each time - thank you especially to Jess and Lydia!

Huge thank you to the team from a buyer of a property they marketed. My purchase went extremely smooth managed well by a friendly team & bearing in mind my seller was remote. Well done & 100% recommend to anyone searching in this area! 😊

Would recommend KT.
The Wallasey team were very professional and communicative and kept us up to date throughout the process.
Ours was a complicated process and there were some challenges along the way which were handled expertly by our Sales Progessor Sarah from the Heswall office who was outstanding.
Thank you everyone

Put my house up for sale with Karl Tatler as they were 'supposed' to be the best agent to sell with. Our personal experience was very poor customer service throughout & a severe lack of feedback. It was as though we were lucky to be with them & not the other way around. Constant phone calls from us trying to get updates. Feedback from viewers was they had difficulty securing a viewing ! I would never use Karl Tatler again as I feel they are existing off their previous reputation. We sold our house immediately after moving to another estate agent who gave a brilliant service.

Initial meeting was okay - the woman was upbeat, affable and viewing the house went well. Everything thereafter was a battle, a chase, hard work, unsatisfactory, tiring and a bad experience. In the 12 month rental, my personal view is that Karl Tatler, although they bleet about being award winners (back in 2015 and 2016) they amount to little more than subtle bullies. They have little wisdom as to 'value' toward both landlord and tenant - they take on landlords/landladies who have not been vetted properly ... They do not fully understand or abide by Letting & Management Law. I will not use them ever again. My experience of renting a house through their agency was awful (and they bullied me), well, they tried to. Avoid these if you can. They may look all polished and top drawer but there are holes.

I put my property up for sale with them. Excellent service, kept me fully informed with weekly updates. Highly rate them.

KT Wallasey branch assisted me extremely well from the start, with Hannah doing the valuation, market report, thoughts on sale price etc backed up very well by Jack and Pippa throughout the viewings, queries through to completion today.
Very ably co ordinated by Di the sales progressor pulling all the strings, controls and liaison between the buyers, both solicitors and myself.
This wasn't an easy process as my late Aunt's property was in Wallasey and I live in Surrey.
All in all a very good experience, efficient and professional
Highly recommended

Very good personal experience. Excellent service from all staff especially from Sue and Leslie.

We have been dealing with Wendy at the Heswall branch. The sale has been very stressful but Wendy has been fantatsic and kept intouch to let us know what was going on throughout, she was happy to answer any questions we had and was so lovely to deal with!

I was encouraged to use Karl Tatler for my sale as they were the master agent on the new build I was purchasing. Initial marketing and number of viewings good. They found a buyer who was presented as non dependent with funds in place 18k below asking price and I had already reduced by 20k however given his preferential position I accepted subject to a quick sale. Long story short he wasn’t qualified correctly he did indeed have a related sale and no deposit funds it took 5 months of me & my solicitor desperately chasing and trying to get updates, the sales progressor allocated to my case only worked 3 days and had no control at all was unable to get updates from the buyer or his solicitor and refused to answer my emails (93 sent 10 replies throughout process) I ended up missing 2 completion dates due to an ever changing scenario with my buyer which constantly contradicted what I had been told and incurring an additional 6k of costs throughout the process leaving me and my family out of pocket and stressed, not the service I had expected or worth the large commission. I did raise a complaint and was told they have been overstretched, however I am in the industry and the difference is we have gone above and beyond for our clients, stayed late, worked through lunches to ensure standards remained high. The progression team are ineffective, antiquated and unaccountable, save yourself the misery of having to beg people to do their job & sell on line. Had it not been for my solicitor going above and beyond I have no doubt the sale would still be ongoing or would of collapsed.

This is for the Wallasey branch. I am a strong buyer with a great financial position and no chain. As a buyer I found it extremely difficult to get a Saturday viewing without having to wait 2-3 weeks. In the week was fine but I work Mon-Fri so this was not convenient. Service was average at best with some people only working a few days a week and clearly not communicating internally. I Found Pippa to be a little rude and unhelpful, at times, Jenny was wonderful and Jack and Noah were friendly and efficient. It will make no difference to them, but quite simply I will not be looking at any property where they are the agent.

Absolutely outstanding service. This estate agent really does have it all sown up. A seamless journey through what is classed as one of the most stressful things you can do. Special thanks to Sue Dermott who has always been highly professional with a friendly personality. Lydia Harrison shone through from the moment the property went live through the viewings we had she was able to secure a great price and keep us updated at all times. I wouldn’t hesitate to recommend this company. Also Joanne in sales progression was super helpful and knowledgeable about the whole stage of the conveyancing process. Well done team Tatler!! Five star ⭐️

I have been really impressed with the level of service and professionalism from the team, especially Jack who is looking after our sale. Always at the end of the phone for updates when needed. Would highly recommend Karl Tatlers Wallasey.

Did not have a great experience. Unfortunately Greasby branch over promised and under-delivered. Not one viewing during time was listed with them, they suggested we lower the price, when I asked questions as to why the staff member sighed at me over the phone. Went to another estate agent and had an offer over the asking price within days.

From the minute we decided to sell our house with Karl Tatler (Ellesmere Port) we were absolutely overwhelmed by the professionalism from Caria, (We felt very much like novices selling our house, which we have lived in for over 25 years). Carla was absolutely amazing and always at the other end of the phone if we needed anything! I wouldn’t hesitate to use Karl Tatler if we ever decided to move again. Many thanks for making our move a very easy one. Estate Agents at its very best 5*

Alyson & Stephen Simmons