It was our first visit to Karndean Designflooring in Evesham, and it was great it’s a fantastic show Room with every type of flooring you could imagine. We were helped and advised by Kaitlin Mason a d... See more
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The men measuring our room were very patient and helpful. I also found the on line tool that enabled me to visualise the different wood effects actually in the room very helpful. Also ordering and re... See more
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Had a thoroughly enjoyable and informative visit to the Kardean Design studio in Evesham today. Our guide through the details of choosing, options and fitting and care was extremely helpful and kno... See more
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Personalised service. Great guidance and advice. Timely fitting and great customer service. We have this flooring in six areas of our house and it still looks as good as new. Hard wearing and easy to... See more
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Company details
About Karndean Designflooring
Written by the company
At Karndean, we see flooring differently...
We travel the world in our quest to bring you exceptional floors that inspire and delight. From the ancient forests of Europe, to the remote Australian outback and beyond, we seek out expressive and intriguing forms in the natural world to influence our unique floor designs. By combining these original features with cutting edge design, we create simply beautiful floors that you’ll love for a lifetime. Visit our website Contact UsContact info
Crab Apple Way, WR11 1GP, Evesham, United Kingdom
- +44 (0)1386 820100
- enquiries@karndean.com
- karndean.com
4.6
Excellent
1K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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A first class experience
This is the second time we have visited the Karndean Showroom, and both times have been equally impressive. If you have made an appointment (we had), you are greeted at reception by the person you are due to meet (in our case Vicky)
Having given a brief description of our requirements over the phone when booking our appointment, Vicky had already laid out some samples that matched those requirements. She then explained all the options available to us, with nothing being too much trouble as we asked several questions. Samples were provided along with discussions around colour options etc.
Having come to some decisions, Vicky then moved onto next steps and how the ordering process will work. She confirmed that if we wanted she could contact our local retailer who would then come out and measure up and take us through the ordering process.
All in all the visit was very relaxed, extremely professional and gave us everything we needed to make our decisions
March 23, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Stuart,
Thanks for your review.
It's fantastic to hear that both of your visits to our showroom have been equally impressive. We are so pleased your experiences felt welcoming, well-prepared and relaxed from the moment you arrived.
Vicky will especially pleased to hear your kind words. She takes great care in understanding customers needs so it's great that the samples and guidance she provided helped make your decision easier!
We truly appreciate you taking the time to share your experiences. If we can support with anything further, please feel free to get in touch.
Many thanks,
Karndean Designflooring
Karndean Flooring / the best !just love Karndean flooring
I just love Karndean flooring. I will have my choice installed throughout my entire property. I am still at choice stage , but you will hear from me soonest. Thank you Karndean for your lovely product and your wonderful service
March 12, 2026
Reply from Karndean Designflooring
Hi Susan,
Thank you for your review!
It's fantastic to hear how much you love our product and we are so pleased to hear you are considering us for your entire property.
If we can offer any guidance or support with finding the perfect floor for your home, please feel free to reach out to us. We are here to help!
Many thanks,
Karndean Designflooring
Thank you, Kaitlin!
What a fabulous display centre with expert staff on hand to talk you through all of the options! Kaitlin spent 1.5 hours with us during our appointment. Nothing was too much trouble! We came away with samples and so much knowledge that we didn't even know that we needed! The AI visualiser representations of our rooms were a great help. Thank you, Kaitlin! We have now ordered our preferred colour of Karndean LVT.
March 12, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Janet,
Thanks so much for your fantastic review.
We are thrilled to hear of your positive experience at our showroom. It's great to know Kaitlin was able to guide you through our ranges so thoroughly. Spending that time to make sure everything feels clear and comfortable is exactly what we aim for so it's wonderful to know this made such a difference. Kaitlin will be pleased to hear of your feedback.
We are pleased to hear that the samples and room visualiser helped bring your ideas to like! Even better than you've found your perfect floor!
Thank you again for your kind words. We hope you love the finished result.
Many thanks,
Karndean Designflooring
Excellent knowledge by lady on phone
Excellent knowledge by lady on phone - Very helpful
March 11, 2026
Reply from Karndean Designflooring
Hi,
Thank you for your feedback.
It's great to hear you found our team so helpful and knowledgeable. Providing clear guidance and support is really important to us, so it's great to hear we made a positive impression.
If you need any further assistance, we're always happy to help!
Many thanks,
Karndean Designflooring
Vicky Woods made decision making easy and pleasant
Vicky Woods was as charming she was professional. She quickly identified with our requirements and arranged a display of our chosen selection thus speeding up our decision making. We are now in touch with the Milton Keynes dealer to finalise arrangements for fitting,
March 9, 2026
Unprompted review
Reply from Karndean Designflooring
Hi,
Thanks for your review!
We are delighted to hear about your positive experience with Vicky! We know Vicky takes great pride in providing the best service possible, so it's fantastic to know she was able to understand your requirements and help make the selection process easier for you.
How exciting that your are in touch with a retail and finalising dates for fitting. We hope you love your new floor!
Many thanks,
Karndean Designflooring
Very helpful staff...
Very helpful staff at the Evesham showroom. Prompt attention and useful guidance on options/choices. Happy to recommend.
March 23, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Tim,
Thanks for your review!
We are delighted to hear that our team in our showroom were able to provide prompt service and helpful guidance while you explored our designs and ranges.
Your recommendation means a lot to us and we are glad you had such a positive experience.
Many thanks,
Karndean Designflooring
Received samples after a couple of…
Received samples after a couple of days.I have been in touch with a local authorized dealer/fitter and everything seems promising.
March 4, 2026
Reply from Karndean Designflooring
Hi,
Thank you so much for the update. We are really glad to hear your samples arrived quickly and that things are moving in a positive direction with your local authorised fitter. It sounds like you are well on your way, and we are here if you need anything else along the journey.
Warm regards,
Karndean Designflooring
Just did exactly what they said they…
Just did exactly what they said they would, no messing about. Quality in product and customer service
March 11, 2026
Reply from Karndean Designflooring
Hi Mark,
Thank you for taking the time to share this. It’s great to hear everything was handled just as expected. No fuss, just good service. We really appreciate your kind words about the product quality and the support you received. It means a lot to the team.
Best wishes,
Karndean Designflooring
Your sample made me want to buy your…
Your sample made me want to buy your product with no question!!
March 11, 2026
Reply from Karndean Designflooring
Hi Kate,
That’s wonderful to hear. Thank you for sharing this! We love knowing the sample made such a strong impression. If you decide to go ahead, we will be right here to help with anything you need along the way.
Kind regards,
Karndean Designflooring
Experience in showroom
I've had karndean in my home for twenty years and still looking good as new but I wanted to update to something different. We were met by a lovely young lady Kaitlin who was so helpful and knowledgeable and it helped us make our choices. Lovely experience in your showroom.
March 23, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Kate,
Thank you for sharing such a thoughtful review. It’s wonderful to hear that Karndean has served you so well over the years, and even better that your visit to the showroom made choosing something new an enjoyable experience. Kaitlin will be delighted to know her knowledge and support helped you feel confident in your choices.
We are so glad you had a lovely time with us.
Warm regards,
Karndean Designflooring
Personalised service
Personalised service. Great guidance and advice. Timely fitting and great customer service. We have this flooring in six areas of our house and it still looks as good as new. Hard wearing and easy to keep clean and hygiene. We also had it fitted in our lounge which always felt cold. Since fitting karndean the room is so much warmer and cosier. Great product and after sales service would highly recommend recommend this supplier and the product.
July 1, 2025
Reply from Karndean Designflooring
Hi Anna,
Thank you so much for sharing your experience. It’s really nice to hear how well your flooring has performed over the years and that the personalised service, guidance, and fitting all lived up to expectations once again. Knowing your home now feels warmer and cosier, especially in the lounge, is exactly the kind of difference we love to hear about.
We truly appreciate your recommendation and are delighted you are enjoying your Karndean flooring throughout so many areas of your home.
Warm regards,
Karndean Designflooring
very efficient from ordering to delivery
March 10, 2026
Reply from Karndean Designflooring
Hi David,
Thank you for sharing this!
It’s great to hear everything went smoothly from ordering right through to delivery. We really appreciate you taking the time to leave a review.
Best wishes,
Karndean Designflooring
Requested 3 samples of Karndean…
Requested 3 samples of Karndean flooring and was impressed by speed of delivery. The samples were of great quality and we are still considering it's use
February 28, 2026
Reply from Karndean Designflooring
Hi Adele,
Thank you for taking the time to share this. We are really pleased to hear your samples arrived quickly and that you were impressed with the quality.
Take all the time you need while considering your options. We are here whenever you are ready for the next step.
Best wishes,
Karndean Designflooring
Karndean has the best choice of LVT
Fairly good website. Excellent choice of LVT although sadly not many stockists of the full range in Bristol so it was good to be able to order 6 free samples which were delivered very quickly. However, as I am doing the flooring in 4 rooms I would have liked to order more than 6.
March 9, 2026
Reply from Karndean Designflooring
Hi,
Thank you for sharing your experience. It’s great to hear you found the website easy to use and that the free samples arrived quickly, especially with such a wide LVT range to explore.
We understand how helpful it can be to see more than six samples when you are planning flooring for several rooms, and we appreciate you highlighting this.
Good luck with your choices!
Best wishes,
Karndean Designflooring
Michael was extremely helpful and…
Michael was extremely helpful and knowledgeable. The journey was well worth the time. Thank you.
March 20, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Colin,
Thanks for your lovely feedback.
Michael will be delighted to hear that his knowledge and guidance made such a difference. It's wonderful to know that your visit was worthwhile and we appreciate you taking the time to share your experience.
Many thanks,
Karndean Designflooring
Help and advice choosing the right product
The sales rep was very informative in both the style and layout formats. We spent some time trying to work out our best option and the young girl was very patient and was able to help us out with samples as well. Ultimately I believe we have now chosen the type of flooring we need its now just the style and layout format to work on.
March 18, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Ken,
Thank you so much for your review.
We are really pleased to hear that our team was able to provide clear and helpful guidance on both style and layout options, this is exactly what we aim for! It's great to know you felt supported throughout your visit and we're especially glad our team made such a positive difference.
How exciting you've now chosen your perfect floor! If you need any further advice on layout, please feel free to reach out to us.
Many thanks,
Karndean Designflooring
Excellent showroom brilliant advice
Kaitlyn was really helpful and knowledgeable and gave us plenty of advice and tips . It was so useful to see the products we were interested displayed in larger areas. The showroom is definitely worth a visit and we are much clearer as to which flooring we will use in our bathroom redesign. Thank you
March 20, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Caroline,
Thanks for your review.
Kaitlin will be so pleased to receive your kind feedback. We are delighted to hear that she was able to provide helpful advice and guidance.
We know how important it is to view our products on a larger scale so it's fantastic to hear this helped give clarity for your bathroom redesign.
We truly appreciate your recommendation. Thank you again for your support.
Many thanks,
Karndean Designflooring
Amazing showroom and customer service.
Called in to the showroom on our way back home. Totally random, no appointment made so had no great expectations.
What a fantastic experience we had. The showroom is magnificent and showcases the beauty of Karndean flooring.
Michael couldn’t have been more helpful and answered all our questions and we left with 3 samples.
Brilliant customer service.
Thank you.
Jan
March 19, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Jan,
Thanks for your lovely review.
We are delighted to hear that your spontaneous visit to our showroom turned into such a fantastic experience. It's great to know how pleased you were with our showroom and displays we have.
Michael will be especially pleased to hear your kind words - he'll be glad he could help and answer all of your questions.
Thank you again for your support and we hope to welcome you back soon.
Many thanks,
Karndean Designflooring
Great customer service
Kaitlin spent alot of time helping us to decide on kitchen flooring, she was so helpful and patient.
March 20, 2026
Unprompted review
Reply from Karndean Designflooring
Hi Shelia,
Thanks for your review.
It's lovely to hear how helpful and patient Kaitlin was upon your visit to our showroom. We hope that with her knowledge you were able to find the perfect floor for your home!
Many thanks,
Karndean Designflooring
Quality product
The free samples were a great idea, we chose the blush oak from the Van Gogh range before sending 5 of the 6 back, floor is being done week after next
March 7, 2026
Reply from Karndean Designflooring
Hi Mr Jones,
Thank you so much for your review.
It's great to hear our samples helped you make the right choice. Our Van Gogh, Blush Oak is such a beautiful colour! We are glad you love it as much as we do.
We hope everything goes smoothly with your flooring installation, and enjoy your fantastic new floor!
Many thanks,
Karndean Designflooring
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