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Kave Home  Reviews 

41,979
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Highly knowledgeable assistance, honest throughout, and not at all pushy. We were assisted by Fanny, who was incredible: friendly, expert and made the effort to completely understand our needs, applyi... See more

Rated 5 out of 5 stars

* Every visit to the shop in Málaga comes with an exceptionally warm welcome and a very friendly, helpful team. * We received excellent and friendly assistance from Daniel during our most recent p... See more

Rated 5 out of 5 stars

Excellent service as always! Even though everything was handled remotely, Paulina made the whole process smooth and easy. She provided accurate information, answered all our questions promptly, and wa... See more

Rated 5 out of 5 stars

Excellent experience buying my new Veliro sofa at Kave Home. Santiago and Lia were incredibly kind and helpful throughout — they took the time to guide me on choosing the right colour and made the fin... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Lighting Store
  5. Outdoor Furniture Store
  6. Sofa Store

About Kave Home

Written by the company

En un mundo donde el cambio constante y la rapidez se imponen, en Kave creemos que el verdadero hogar se crea a base de vínculos y vivencias que se construyen poco a poco. Por eso, creamos objetos y muebles pensados para acompañarte toda la vida y que, con el tiempo, sean parte de ti.

In a world where constant change and speed prevail, at Kave we believe that a true home is built through connections and experiences that take shape little by little. That’s why we create objects and furniture designed to stay with you for life and, over time, become part of who you are.

Dans un monde où le changement constant et la rapidité s’imposent, chez Kave, nous croyons qu’un véritable foyer se construit à travers des liens et des expériences qui prennent forme peu à peu. C’est pourquoi nous créons des objets et des meubles pensés pour vous accompagner toute la vie et, avec le temps, devenir une partie de vous.

Nuestro punto de vista

Written by the company

A través de los objetos, construimos vínculos entre las personas y los espacios.
En un mundo donde el cambio constante y la rapidez se imponen, en Kave creemos que el verdadero hogar se crea a base de vínculos y vivencias que se construyen poco a poco. Por eso, creamos objetos y muebles pensados para acompañarte toda la vida y que, con el tiempo, sean parte de ti. 

Nuestra garantía para ti

Compromiso con las prácticas responsables

En Kave Home diseñamos muebles y decoración pensados para acompañarte y durar contigo en tu hogar. Cada pedido lo gestionamos con el máximo cuidado para que llegue en perfecto estado y en los plazos acordados. Nos esforzamos por ofrecerte un servicio de envío rápido y transparente, y si surge cualquier incidencia, nuestro equipo de atención está aquí para ayudarte y resolverla lo antes posible.

Contact info

Promotion box for Kave Home

Inspiring design, timeless pieces

Home is not just where we live - it's where we truly belong.

4.3

Excellent

TrustScore 4.5 out of 5

42K reviews

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4.3

All reviews

(41,979)

6,621 reviews in the last 12 months

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Rated 4 out of 5 stars

Beautiful webshop with an error

Kave Home's webshop is very nice, the product photos and interiors are astonishing.
But I experienced an error: the discount has not been redeemed. I realized only after the payment when downloaded the proforma invoice.
I tried to contact the support by chat but still waiting for their answer.

June 30, 2026
Rated 1 out of 5 stars

My experience with Kave Home has been…

My experience with Kave Home has been extremely disappointing.

According to the information provided at the time of purchase, my order was expected to be delivered within 6–7 weeks. It has now been more than 10 weeks, and the order has still not been fulfilled. Even worse, I have not been given any reliable information about when it will be delivered.

Despite numerous attempts to contact customer service, I have received no satisfactory response or meaningful solution. The company continues to hold my money while failing to fulfill its contractual obligations.

As a result of this situation, I have today reported the matter to the police regarding the retention of my funds. I am also taking further legal action through my lawyer to protect my rights and recover the money that is rightfully mine.

I expect an immediate refund and a professional, responsible approach to customer service. Based on my experience, I cannot recommend this company.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience buying my new…

Excellent experience buying my new Veliro sofa at Kave Home. Santiago and Lia were incredibly kind and helpful throughout — they took the time to guide me on choosing the right colour and made the final decision so much easier. Their patience and friendly advice made the whole purchase a pleasure. I couldn’t be happier with the sofa and the service. Highly recommended!

June 30, 2026
Rated 1 out of 5 stars

Truly horrible service

Truly horrible service! Placed a substantial order of over 2000€ on April 1st, and didn’t receive my full order until June 26th! Every so often I received a new notification of delay and apologies, as if that really acknowledged the fact that I had paid in full and didn’t receive my order on time. In addition, everything required extensive assembly, basically arrived as flat-pack IKEA furniture, except 4 times more expensive! Will never purchase anything from Kave again!

April 1, 2026
Rated 5 out of 5 stars

Kind and super professional

Élodie was kind and professional. She took the time to show us different options and fabrics, and to guide us through the showroom. She has also been extremely helpful throughout our interior design project. I would definitely recommend her and will gladly come back.

June 26, 2026
Rated 1 out of 5 stars

No money back

Provider shut down (things happen), but they're not returning the money back even though they said they'd do it within 3 days.

Follow-up emails are not seeming to work.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

I phoned to ask if an item was in stock…

I phoned to ask if an item was in stock in store. I was told it was and that I should call into the store to see the item for myself and look at the wood. I drove an hour and a half from my home, only to find out when I reached the store that the item was actually not in store.

June 25, 2026
Rated 5 out of 5 stars

Excellent service as always

Excellent service as always! Even though everything was handled remotely, Paulina made the whole process smooth and easy. She provided accurate information, answered all our questions promptly, and was always friendly, professional, and smiling. We truly appreciated her support and guidance throughout the entire process. Thank you, Paulina!

June 25, 2026
Rated 1 out of 5 stars

Worst experience

How can your order à bed in April and receive it in august. No customer service, no regular updates on your order. I will ask for full refund

June 25, 2026
Rated 5 out of 5 stars

Best choice

Best quality, excellent customer service, quick delivery in another country!

November 15, 2025

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