Ordered sound card, never arrived. Information regarding whereabouts extremely vague. When asked for funds back this was his reply 'that's not going to happen' There was no sense of urge... See more
Company replied
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered sound card, never arrived. Information regarding whereabouts extremely vague. When asked for funds back this was his reply 'that's not going to happen' There was no sense of urge... See more
Company replied
Let's put it this way... As a producer I expect a certain standard, and when I'm purchasing new kit (which isn't cheap) so after sales support as well as an honest and impartial opinion is always... See more
I gave 3 stars mainly because there's stuff advertise on the site ,that you don t have in stock ,but it says otherwise.That confuses and upsets the clients when they order something that it says in st... See more
Great website. Good communication. Quick dispatch of goods once in stock (I had pre-ordered an item due for imminent release). External packaging not great - too big a box with random padding inside,... See more
Kazbar Systems Ltd are the one of the leading retailers of Professional Audio Recording Equipment and are experts in Recording Studio Installations. With years of experience and knowledge, and with a top tier professional service that cannot be beaten, we are considered by many top producers and professionals to be the best supplier of studio equipment around. Our offices are based in Bedfordshire, but we cover the whole of the UK with our professional one to one, customer facing service. No matter who you are, no matter where you are we can help you choose your equipment and demonstrate items to you in your own recording environment or home studio. We specialise in Studio Equipment, Studio Outboard, Analogue Synthesizers, Modular and EuroRack Modular Synthesizers, Pro Tools Systems, Recording Studio Furniture and much more. Our staff are all seasoned sound engineers, musicians, producers or enthusiasts who are incredibly knowledgeable and understand what you need to get the best out of your recording environment; our aim is make sure every aspect of our service is delivered with the passion and professionalism you expect. We provide a wide array of professional installation services for Recording Studios, Education Facilities, Home Studios and for Commercial Premises such as Bars and Restaurants; these range from Studio Design and Installation, Studio Acoustic Treatment and Soundproofing Consultancy and Commercial Audio Installations. We know that buying equipment isn’t easy, but we will take you through your equipment choice step by step, so if you would like to arrange a demo of a product in your very own studio, then please get in touch. We work with the UK music industry to bring you the very best prices and strive to offer the best personalised service in the UK, if you find a cheaper price elsewhere or if you can’t find what you are looking for then please contact us.
Millenium Studios, MK442YP, Thurleigh
I have only recently found Kazbar Systems and I can say that for me first Impressions will undoubtedly count.
With my first order there was a little confusion as Kazbar was displaying a price for one of my Items from a sale a few days earlier that had finished
(someone got a slapped wrist) but I had a call within 1 hour from a very nice Chap (Gavin) who explained the mix up and much to my joy he informed me that a wrist will be slapped and better still they will be honouring the price !
I remained on the phone with Gavin for around 20 mins, obviously they know their stuff when it comes to music production both ITB and hardware.
I Will be looking to upgrade to some hardware gear in the near future and when that time comes I will be coming back to Kazbar Systems 100%, safe in the knowledge that when I need the knowledge to incorporate analogue gear in my studio Gavin and his team are just a phone call away and I know they will bend over backwards to help.
I would've given 6 stars but only 5 available.
If you are reading this wondering whether to shop here or not then in the words of the great mogul (Simon Cowell) it's a BIG PHATT YES from me !
A very good first rate company to deal with from my experience. From my initial questions via their on-line 'can we help you?' screen box, the whole process of ordering was fast, simple, and efficient. I was kept up-to-date with the process of my order, and it even arrived before I expected it to. Although this was me first experience with the company, and I was initially drawn to it due to their very good prices, I would highly recommend them, and they will be my first stop in the future.
Previous to contacting this company I had contacted another, but they were unable to even respond to my questions on the same day. They did so eventually, but of course by that time it was too late, and by then I had discovered Kazbar Systems, who had answered my questions within a few seconds.
I've used Kazbar on many occasions because I know I can get reliable service, advice and decent prices.
Gavin has always delivered on time and on budget and has also assisted in recommending others outside of his field of expertise which is surely the sign of a decent company.
And when I need pro audio equipment again, Kazbar will be my first port of call.
I bought a Novation Mininova for a Christmas gift. I considered my purchase to be small when seeing the top end equipment Kasbar Systems sell but was treated as though I was spending thousands with them. I was extremely impressed that they answered all my product questions by email and followed up with a reminder that the last day for Christmas delivery was approaching. When I phoned to ask more questions and got through to staff members I hadn't spoke to before they were aware of my enquiry, ready and willing to help further. Truly excellent customer service which means I will always use them for future requirements.
All done as it should be done. Best experience. No problems or complaints.
A great company with avenues to all you could ask for, delivered by one of the friendliest men in the business.
I bought my Linnstrument here, for the lowest price I could find in Europe. Shipping was extremely fast, great communication!! Will certainly buy here again!
Kasbar Systems are such a refreshing company to deal with as they are genuinely passionate about customer satisfaction and offer tremendous customer service. They not only helped me to make purchasing decisions by offering advice via live web chat on their site, but they were also also super friendly and efficient in dealing my queries relating to my order over the phone. I cannot recommend Kazbar enough for all of your pro audio needs!
Kazbar is my go to company for all things Pro Audio. I have been using them for over 5 years and I have peace of mind knowing that the founder personally cares about all his clients. This is the reason I still work with them.
Friendly, helpful, honest and professional for all aspects - service, knowledge and price. Gavin and Kazbar team's is the door to knock on first once I think of new gear/system. Highly recommended.
Nothing to dislike. Gavin and the team are great people, keen to build up a relationship and I trust them totally with their expertise and my purchases. My go-to company and I recommend they become yours too!
Used Kazbar for one small purchase. Excellent, friendly service with attention to detail.
I have had nothing but excellent service from Kazbar. Both over the phone and via email. They supplied me with a pair of monitors for my studio with great advice and great price.
Dont have a bad thing to say about them.
Awesome service from these guys, they really know their products and understand the needs of a working commercial studio perfectly!
Expert knowledge that they are happy to share, bought a set of Focal Monitors and headphones from them. Really well packaged, superfast delivery and superb comms from Gavin, Tom and Sam.
Great website. Good communication. Quick dispatch of goods once in stock (I had pre-ordered an item due for imminent release). External packaging not great - too big a box with random padding inside, but item was pristine inside.
Would definitely use them again.
Always the first place to visit when I'm purchasing. Love these guys!
We've been enjoying the great service Kazbar provides for 7 to 8 years now and they're still delivering the goods.
Friendly, knowledgeable and helpful advice you can always rely on.
Great work chaps!
Many times i have been in need of supreme knowledge and power to enable me in my audio wizardry, Gav always delivers, there's nothing he doesn't know. I always feel safe in his hands, with his expert care and superb service he is a true wizards friend !
I've worked with Kazbar for a few years, and always been impressed by the quality of the sales & aftercare service! I would recommend them very highly. I first ordered through them a few years back, when I was learning production, and they worked within my small budget very well. Lots of advice and options on kit (as I'm not very technical). A few years on I have been able to 'upgrade' my set-up considerably and I didn't hesitate to work with Kazbar again. One of the items I purchased was faulty, and it was replaced instantly, without any hassle. Top marks.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.