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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including fast response times and smooth user experience. However, some customers also noted issues with the website, specifically regarding slow download speeds on certain servers and difficulties with specific links. A few people also felt that customer service, while generally good, did not always provide clear explanations or proof when issues arose, leading to frustration.

What people talk about most

Customer service

Customers generally report positive experiences with customer service, highlighting their helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the company for delivering on its... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the swiftness of... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise it as the best premium pass site... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used keep2share premium once or twice a year for 5 plus years. Only ever pay for 1 month subscription non-recurring. Never had a problem with them whatsoever. Never tried to rebill me or failed to del... See more

Company replied

Rated 5 out of 5 stars

Really solid service, Premium Max subscription works with tons of sites. What I like: • Fast download speed in USA • Huge videos collection with personal recommendations • Promo codes and... See more

Company replied

Rated 5 out of 5 stars

I love two things about this file sharing service 1) High download speeds Download accelerators are applied. This gives unbelievable download speeds.. 5 to 7 GB files are no problems. It take... See more

Company replied

Rated 5 out of 5 stars

K2S is a nice hosting solution to share your files. Although it might go a bit for the expensive site, it is well worth it. The customer support is great and the staff makes sure that your every i... See more

Company replied


Company details

  1. Cloud Computing Service

Written by the company

Your files and downloads are completely secured by our state of art encrypted system. Enjoy supersonic downloads from our cutting edge storage cloud. Plus, you can use download accelerators for even better experience. Your downloads start instantly. No more wasting time waiting for what you need!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

976 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Filehoster

Keep2share has been my first and will always be my go to filehoster. Always fast and reliable. Especially noteworthy is the customer service. Very friendly and fast with answering

September 13, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello David!
Thank you for your positive review! We’re happy to hear our product made a great impression.

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Rated 5 out of 5 stars

I was blocked after refreshing a page…

I was blocked after refreshing a page and I sent an email to K2S. It took only a few minutes and I received an answer with helpful advices and hints. I gave it a try and it worked again as good as before.
Any contact I've had with the help and support desk was very friendly and helpful so far. Special thanks to Max! Keep up the great work

September 9, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Frank!
We’re thrilled you loved our product! Thanks so much for your kind words and support.

Rated 5 out of 5 stars

Great service, great support

The support team was very quick to respond, and not only did they solve my issues, but they added extra days to my subscription without hesitation. I am impressed by the content, quality and customer service of Keep2Share, and fully recommend it.

September 7, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Roonie!
Your positive feedback brightened our day! Thank you for sharing your great experience with us.

Rated 1 out of 5 stars

Review

The owner of this platform is most probably the same guy as the Filejoker, Rapidgator, K2S, and all those file-sharing services.

What they do is they give the fastest internet speed to the crackers (PlanetSuzy and other illegal forums) so they can upload stolen content there.

Definitely the websites you should avoid.

Just take a look at Max or however he's called (the true Founder) and you will know everything.

PlanetSuzy and other 18+ forums are where these guy earn a lot of money.

September 3, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Illre! First of all, we are not affiliated with Filejoker, Rapidgator, etc. It is very sad to read what you wrote, it looks like slanderous speculation. In any case, we have a large team working with DMCA and you can always contact them - the link is at the bottom of each page of our site.

Rated 5 out of 5 stars

Great File Sharing Site

This is a great file sharing site. It's affordable and if I need to cancel my subscription that's simple as well. Their Help & Support team is helpful when it comes to resolving problems you may have. They were able to resolve things quickly.

September 2, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Floyd!
We appreciate your positive feedback! It’s wonderful to hear you had a great experience with our product. Thanks for sharing!

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Rated 5 out of 5 stars

Dylan was very attentive to my login…

Dylan was very attentive to my login problem and didn’t stop working to resolve it. He gave me several different options to try to resolve the issue. Although none of those options worked, I’m happy to report that he came through and resolved the problem for me. Nice work, Dylan!

August 29, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello David!

Thank you for your wonderful review! We're so pleased to hear you enjoyed our product support.

Rated 5 out of 5 stars

I started to use Keep2Share years ago…

I started to use Keep2Share years ago on a regular basis. I wish all my online and cloud services were as reliable. Also, I always have fast replies to my questions, by REAL humans and not AI sentences. Great company.

September 2, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Jacques-Olivier!

Thank you for the great review! We're happy to know you're satisfied with our product. Your support is greatly appreciated!

Rated 5 out of 5 stars

best

best

Excellent service.

August 26, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Thank you for your wonderful review! We're so pleased to hear you enjoyed our product.

Rated 4 out of 5 stars

I had a brief interaction with K2S…

I had a brief interaction with K2S support, which resolved my problem quickly. While there is a great variety of content, and download speeds are good (with the higher tiers allowing multiple downloads and restarting of downloads), it would be great if data allowances were averaged over a longer period than just one day.

August 23, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello JD!
Thanks for the fantastic review! We're so glad to hear that our product met your expectations.

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Rated 5 out of 5 stars

sorted out fast

i was overcharged but got extra days for the over
payment, also had a code for 10% extra days which
did not work, but was all added after letting them know, all this only took about 1 hour to sort out
good service.

August 22, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello tony!
We're delighted to know you enjoyed our product! Your positive feedback means the world to us. Thank you!

Rated 5 out of 5 stars

fully and clearly resolved

I had a small issue with a survey, so I reached out to K2S support.

They got back to me within an hour, and just a few hours later the problem was completely resolved.

Really appreciate the great support from K2S!

August 20, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Kimi!
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our product.

Rated 2 out of 5 stars

Time to move on...

I have had an account for a number of years but will not be renewing this time. Back in 2023 I was paying $99 for a Premium Pro account, this year they are wanting $250. How they can justify this level of increase if beyond me. Luckily there are alternatives and I've already changed to Filejoker. Adios K2S, it was good while it was reasonable.

August 16, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello twojohn!

We understand your concerns about pricing, and we regularly review our plans to balance service improvements, hosting costs, and fair market value.

From time to time we do promotions and offer our users to buy a subscription with a discount of up to 25%. To receive newsletters with information about discounts, check the box "I want to receive newsletters with promotions and bonuses" in your profile https://k2s.cc/profile

Rated 5 out of 5 stars

Fantastic!!

I’ve been using Keep2Share.cc for months now, and it genuinely exceeds expectations. Its Premium Pro plan delivers lightning-fast download speeds, generous bandwidth, and reliable performance that keeps your files accessible when you need them. Their customer support is truly exceptional—responsive, professional, and often resolves issues within the hour. It’s rare to find a service that balances value, performance, and support so well. Highly recommended for anyone seeking robust file sharing without compromise!

August 8, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Aldo!
We’re thrilled you loved our product! Thanks so much for your kind words and support.

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Rated 5 out of 5 stars

Recommended

Excellent service with varied, high-quality content. Plus, a team behind it that responds quickly to any issues. Recommended.

August 8, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Pedro!
Thanks for the awesome review! We’re glad you’re satisfied with our product and appreciate your feedback.

Rated 5 out of 5 stars

A very reliable website for hosting files in the cloud and downloading them quickly if you need to use them

- Their support is very fast, within 5 hours at most.
- They always have promotions.
- The page is updated based on needs, such as the 100GB daily limit used to be only 50GB.
- I feel safe with my files in their cloud.

August 7, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Daniel!
Thank you for your positive review! We’re happy to hear our product made a great impression.

Rated 5 out of 5 stars

An excellent file hosting service

An excellent file hosting service. The service works exactly as advertise without any issues or hiccups. Customer support is fast and responsive!

August 5, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Suzy!
Thank you for your wonderful review! We're so pleased to hear you enjoyed our product.

Rated 5 out of 5 stars

When I was unable to receive the…

When I was unable to receive the benefits I was entitled to due to an unknown issue, I received a response within an hour of contacting customer service. I was able to receive the benefits I was entitled to. Thank you for your prompt response.

August 6, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Alan!

We appreciate your positive feedback! It’s wonderful to hear you had a great experience with our product. Thanks for sharing!

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Rated 5 out of 5 stars

Great Service

I've always found Customer Support to be fast, friendly, and professional. Compared to other similar file hosting services, K2S offers best pricing for premium users.

August 4, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Moe!
Thank you for the great review! We're happy to know you're satisfied with our product. Your support is greatly appreciated!

Rated 5 out of 5 stars

Wide range of sites supported

I like the variety of sites that it supports and it provides us with a way to download our favorite videos. The company also does many promotions and offers. I also like that they have a great support team that responds fast to your issue

August 4, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Fotis!
We're delighted to know you enjoyed our product! Your positive feedback means the world to us. Thank you!

Rated 5 out of 5 stars

I've been using Keep2Share for years…

I've been using Keep2Share for years now. I always get their middle package "Premium Pro" 50GB/Day. It more than satisfies my needs. Great speed as well. Their customer service is fantastic. Very involved. Solves your problems within a few hours. And, the best thing about K2S is "content". A very large percentage of it on line is K2S compatabile.

August 2, 2025
Unprompted review
Keep2Share logo

Reply from Keep2Share

Hello Anonymous!
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our product.

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