KeepDoggieSafe Reviews 28

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Really disappointed I ordered a harness on 11/29 and it is now 12/14, no updates, absolutely no answer from customer service (despite my several emails), and no refund. No shipping label ever cre... See more

Rated 2 out of 5 stars

Still waiting for the label to return the cooling vest 5 days after they sent me an e-mail saying my request was received. I asked for help choosing the size from their online service, which was quick... See more

Company replied

Rated 1 out of 5 stars

I was very happy with the entire order process but not happy with the product. I ordered a large for my 75 pound dog and the leggings are useless. The actual legging part is far to short and only cov... See more

Rated 2 out of 5 stars

while on line deciding to place order the chat came up. I was heading out of town and asked about how long it would take. I was informed "we are in Huntington Beach" as I am in Cal as well I estimated... See more

Company details

  1. Animals & Pets

Information provided by various external sources

We are passionate about dogs and keeping them safe. All of our products have been dog-tested and we only sell products that have been safety-tested. Our team of USA pet experts can help you choose the right product for your dog's needs.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keeps kitty cool

I used to fill a cool pillow with water, but this gel filled pad doesn't need water, and keeps kitty cool, Very handy on these hot, summer days. Shipped quickly too.

July 5, 2016
Unprompted review
KeepDoggieSafe logo

Reply from KeepDoggieSafe

Dear Julie-

Thanks so much for taking the time to review KeepDoggieSafe. We try our best to only offer quality products and back them with USA customer service. As our thank you for taking the time to share your experience, here's a coupon for free shipping on your next order. Promo Code:REVIEWTHX

Advertisement
Rated 5 out of 5 stars

Great Dog Thrower

Dogs love it, but they have ME trained to pickup the balls while they lie in wait, as I guess they figure I need to lose a few pounds, so they chase and when the 15 balls are all out in the field, they lie down and stare at me until I pick up all the balls in a bucket and they sit down to relaunch them all...Life with 2 border collies, I guess they run the show!!!

July 5, 2016
Unprompted review
KeepDoggieSafe logo

Reply from KeepDoggieSafe

Dear James-

So glad you like the ifetch ball machine. It's a great product.

Thanks so much for taking the time to review KeepDoggieSafe. We try our best to only offer quality products and back them with USA customer service. As our thank you for taking the time to share your experience, here's a coupon for free shipping on your next order. Promo Code:REVIEWTHX

Rated 5 out of 5 stars

Love this site

I am a pro dog walker, because I know the owners test each product I know I can trust it is solid. I buy things for me to use and also gifts (holidays) for my clients and events I do. The chat option is fab too!

July 4, 2016
Unprompted review
KeepDoggieSafe logo

Reply from KeepDoggieSafe

Dear Barb -

Thanks for being such a great customer. We have ordered the green dog leash that is now rechargeable.
We are sending you a sample leash to try out in the next week. Please give us your honest feedback on the reliability and ease of use.

Thanks so much for taking the time to review KeepDoggieSafe. We try our best to only offer quality products and back them with USA customer service. As our thank you for taking the time to share your experience, here's a coupon for free shipping on your next order. Promo Code:REVIEWTHX

Rated 5 out of 5 stars

Excellent!!

I happened upon this website by accident while looking for a cooling pad for my 9 little Yorkies!! They had the best selection that I could find on the Internet and their prices were very reasonable as well. We got our product very quickly and shipping was free I was very pleased and will definitely shop with them again.

July 3, 2016
Unprompted review
KeepDoggieSafe logo

Reply from KeepDoggieSafe

Dear Vicki-

We are glad that your yorkies are keeping cool with the cooling pads.
Thanks so much for taking the time to review KeepDoggieSafe. We try our best to only offer quality products and back them with USA customer service. As our thank you for taking the time to share your experience, here's a coupon for free shipping on your next order. Promo Code:REVIEWTHX

Advertisement
Rated 5 out of 5 stars

EXCELLENT!

Great product, super price and excellent service from ordering to delivery. Will definately be using them again.

June 30, 2016
Unprompted review
KeepDoggieSafe logo

Reply from KeepDoggieSafe

Dear Laureen-

Thanks so much for taking the time to review KeepDoggieSafe. We try our best to only offer quality products and back them with USA customer service. As our thank you for taking the time to share your experience, here's a coupon for free shipping on your next order. Promo Code:REVIEWTHX

Rated 5 out of 5 stars

Needed a knee brace and it is working great. Thanks

Great thanks

June 28, 2016
Unprompted review
KeepDoggieSafe logo

Reply from KeepDoggieSafe

Dear Lynn-

We are so happy that the knee brace worked for your dog. We developed that product in partnership with WagSafely.

Thanks so much for taking the time to review KeepDoggieSafe. We try our best to only offer quality products and back them with USA customer service. As our thank you for taking the time to share your experience, here's a coupon for free shipping on your next order. Promo Code:REVIEWTHX

Rated 5 out of 5 stars

Great product

The dog cooling pad and the dog cooling water bowl have been a life savor for my bulldog who loves to go out on our boat but would get over heated! Everything worked as advertised and would purchase again if ever needed!

June 13, 2016
Unprompted review
KeepDoggieSafe logo

Reply from KeepDoggieSafe

Dear Cindy

Glad your dog is cooling down safely.

Thanks so much for taking the time to review KeepDoggieSafe. We try our best to only offer quality products and back them with USA customer service. As our thank you for taking the time to share your experience, here's a coupon for free shipping on your next order. Promo Code:REVIEWTHXely.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look