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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like t-shirts and hoodies are comfortable, well-made, and feature vibrant, high-quality prints. Many consumers also highlight the outstanding customer service, describing it as prompt, helpful, and communicative. Additionally, the delivery service is consistently commended for being fast and timely, with many orders arriving earlier than expected. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing lost packages. A few people were dissatisfied with the material quality of some products, mentioning loose stitching or prints that seemed to wear out quickly. There were also occasional comments about sizing discrepancies, with some t-shirts running small, and concerns about the transparency of shipping information.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the great quality of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the great quality of the shirts,... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the ease of ordering and the quick... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with items... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the service... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic shirt. Unlike a lot other sellers of this type of shirt that had the shirt labeled 'retro', this shirt DID have the Feathered color to achieve the'retro' appearance. Arrived in time allott... See more

Rated 5 out of 5 stars

I appreciate the efforts to maintain authenticity and the research put into their products. Their customer service is outstanding. I had a problem with my order and Sophia was very quick to work... See more

Rated 5 out of 5 stars

Ordered this as a gift for a teen going to a Halsey concert on her birthday. Ordering was easy, it arrived early, fit perfectly, and was worn to the concert. I cannot speak to how it washed or whether... See more

Rated 5 out of 5 stars

I ordered 3 shirts from here KeepTee. They were excellent quality exactly like pictured true to size. I ordered 3 different sizes for my family and each of them were excellent quality exactly! Shippi... See more


Company details

  1. Custom T-Shirt Store

Written by the company

Welcome to KeepTee – online shirt shop, where love and passion for personal expression in fashion live. We find at KeepTee.com that fashion is much more than just clothes; it’s an opportunity to show the world who you really are. That’s why we work to provide you with the most fashionable and comfortable clothes from comfortable sweatshirts to stylish shirts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Better Quality the Second Time

My shirt was replaced and it's a much better quality

July 25, 2025
Unprompted review
KeepTee logo

Reply from KeepTee

We’re truly sorry to hear that you had an unpleasant experience at our store. We sincerely apologize for the inconvenience we’ve caused. To better assist you, please contact our customer service team at contact24h@keeptee.com. We will support you with an exchange or return once the issue has been verified. We look forward to hearing from you soon.

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Rated 5 out of 5 stars

Great Experience

Reasonably Priced, Exactly What I Was Looking For, Appears To Be Good Quality, Runs A Bit Small...I went Up One Size.

Good Communication By Seller And Quick Shipping.

Very Pleased With The Experience.

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

May or may NOT receive items

I ordered 3 shirts from Keeptee.com that were said to be 2-sided prints on the shirts. I received 2 out of the 3 items and 1 of the received items was only 1-sided print.
Contacted company regarding the missing item and misprint and received the run around about me having to chase the item down because they stated it was delivered (which is was not). They shipped the items in 2 packages and only provided 1 tracking number. It was only stated that there was a second package with a separate tracking number once I contacted the company.
However, still not received and refused to do anything about it.
Conclusion: Customers may or may not receive items purchased from this store and if items are received, they may or may not be as described and pictured. Would NOT recommend this store.

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a T-Shirt from KeepTee. Don't make my mistake!

I ordered a T-Shirt thru their website on 06/09/2025. It showed a preliminary shipment label created when using their internal tracking feature. This was shown on 6/12. It has never been updated and product has never been shipped or received. I tried contacting the company thru their direct phone number, email and on-line chat with absolutely no response. They have no voicemail so the phone just rings and rings. No one answers emails or on-line chat sessions. DO NOT ORDER FROM THIS COMPANY....TOTAL SCAM!

June 9, 2025
Unprompted review
KeepTee logo

Reply from KeepTee

We’re truly sorry to hear that you had an unpleasant experience with our store. However, to assist you better, please kindly reach out to our customer service team at contact24h@keeptee.com and provide us with your order details so we can look into it further. We look forward to hearing from you soon.

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Rated 5 out of 5 stars

Halsey concert tee

Ordered this as a gift for a teen going to a Halsey concert on her birthday. Ordering was easy, it arrived early, fit perfectly, and was worn to the concert. I cannot speak to how it washed or whether the colors stayed fast but the tee I received appeared to be well made and colors were vibrant. Not cheap looking at all. I would order from here again.

May 11, 2025
Unprompted review
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Rated 2 out of 5 stars

The material

The material, disappointing. Hoodies should not be doing this. First time in the washing machine and it's wearing out like it's old. It was washed just like our other hoodies, inside out with other hoodies to preserve the print. It now has loose stitching fibers sticking through the front. The writing on the tag is washed away. It's ridiculous. I've never had this happen before. The print is nice, but wow. Not definitely not happy with the material.

May 22, 2025
Unprompted review
KeepTee logo

Reply from KeepTee

We are truly sorry for the situation you are experiencing. To resolve this issue fairly for you, please contact our customer service team at contact24h@keeptee.com so we can verify the matter and assist you in the best possible way.

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Rated 2 out of 5 stars

Quick shipping but bad graphic

I was pleasantly surprised that the order came in about a week however I was very disappointed in the graphic that was printed on the hoodie. It was very small in comparison with the space of the front of the hoodie and compared to what was pictured on the website. Makes the hoodie look very fake and cheap. I had really hoped for much better.

April 4, 2025
Unprompted review
KeepTee logo

Reply from KeepTee

We sincerely apologize for the experience that didn’t meet your expectations at our store.

To resolve this issue, please contact our customer support team at: contact24h@keeptee.com for better assistance.

We look forward to hearing from you soon.

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