The transaction was a bit unusual. I bought the item on Viveala.com. I used Paypal, who paid " clickmob, +86 187 9269 6860." The request for a rating came from "keilini.com." The order arrived abou... See more
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Bug Zapper is absolute garbage, doesn't attract anything. Rip off don't buy. Sent them e-mail as requested, heard nothing, not surprised. Still nothing asked for review I gave it, they haven’t s... See more
Company replied
Product is interesting but the instructions are simply too complicated for an 85 plus year old customer. We really must return the packages exactly as received. Please instruct how wed can proceed imm... See more
Company replied
So, I ordered the 3 in 1 High Performance quick coating spray for vehicles. Not impressed. I've used many different coatings, to include Lucas Slick Mist, Shine Armor and Torque Detail. For the mo... See more
Company replied
2.5
Poor
499 reviews
Hasn’t replied to negative reviews
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Shipping takes too long
June 21, 2023
Reply from keilini.com
Dear Cynthia,
We sincerely apologize for any inconvenience.
After checking, your package has been delivered on June 30th. Here's the latest trace info:
2023-06-30 23:07
PINSON AL, Delivered
If you have any questions about the product, please feel free to contact us: support@keilini.com
Have a wonderful day！
Cathy
One of the items shipped is…
One of the items shipped is inoperative. so either send me a new one or a RMA to return for refund.
June 15, 2023
Reply from keilini.com
Dear Lee,
We sincerely apologize for problems of the product.
I sent you a request in the mail. Could you further describe the problem with the product in the mail? I will solve the problem for you or return it after checking.
I'm looking forward to your email reply.
If you have any questions about the product, please feel free to contact us: support@keilini.com
Wish you a pleasant day!
Cathy
Item not as robust as depicted
Took awhile to receive the item and it was tiny, much smaller than in the picture so was a bit disappointed by the power it said it had
June 18, 2023
Reply from keilini.com
Dear Jeffrey,
We sincerely apologize for any inconvenience.
After checking, your order has been delivered on June 29th. Here's the latest tracking info:
2023-06-29 04:53
MALIBU CA, Delivered, In/At Mailbox
If you have any questions about the product, please feel free to contact us: support@keilini.com
Take care and have a good one.
Cathy
Camera is reasonably priced
Camera is reasonably priced, good quality, and received it in good condition and quickly
June 15, 2023
It was an easy site to navigate
It was an easy site to navigate, and the choices for product were well displayed.
June 17, 2023
I asked if I could return my product…
I asked if I could return my product because I was unable to make it work. Keilini would NOT even answer my question. Once they have your money, you’re on your own. Very disappointed.
June 16, 2023
Reply from keilini.com
Dear Terri,
We sincerely apologize for any inconvenience.
After checking, we responded to your email last week, but you may not have received it. We have re-sent return policy to your email address to assist you with your return.
This is our email: support@keilini.com. We look forward to your reply.
Wish a good day！
Cathy
Never received the product
Never received the product. Then charges hit my bank In Record time but still haven't received the product.
June 15, 2023
Reply from keilini.com
Dear Clair,
We sincerely apologize for any inconvenience.
After checking, Your package has been shipped. The tracking number is WNBAA0246824238YQ and you can track it by this
https://t.17track.net/en#nums=WNBAA0246824238YQ
Thanks for your patience and hope you receive it early.
If you have any further questions, please get back to our email: support@keilini.com
Have a great day！
Cathy
Not Worth the Money
So, I ordered the 3 in 1 High Performance quick coating spray for vehicles. Not impressed. I've used many different coatings, to include Lucas Slick Mist, Shine Armor and Torque Detail. For the money I spent on this product, I expected way more. The instructions were almost non-existent. There was no deep shine. The "coating" doesn't weather well or last long. Can I recommend it to anyone? I can honestly say "No". Sorry if this review is not liked, but I'm trying to be honest.
June 23, 2023
Reply from keilini.com
Dear Carmen,
We sincerely apologize for the problem of product.
I sent you a request in the mail, could you reply me? I will try my best to help you solve the problem.
If you have any questions, please feel free to contact us: support@keilini.com
Thanks for your understanding.
Have a blessed day！
Cathy
Reply from keilini.com
Dear Rick,
We sincerely apologize for any inconvenience.
After checking, your order ST27076 has been delivered on June 23rd. Here is the latest tracking information: 2023-06-23 05:06 CLEVELAND OH, Delivered, In/At Mailbox.
If you have any further questions, please get back to our email: support@keilini.com
Have a nice day！
Cathy
i have not got my order #st27041
June 9, 2023
Reply from keilini.com
Dear Carl,
We sincerely apologize for any inconvenience.
After checking, Your package has been shipped. The tracking number is 4202603792612927005850000009030639 and you can track it by this
https://tools.usps.com
Thanks for your patience and hope you receive it early.
If you have any further questions, please get back to our email: support@keilini.com
Have a blessed day.
Cathy
I've been waiting (now unpatiently) and…
I've been waiting (now unpatiently) and still havent received my order.
June 12, 2023
Reply from keilini.com
Dear Mark,
We sincerely apologize for any inconvenience.
After checking, Your package has been shipped. The tracking number is WNBAA0244892354YQ and you can track it by this link: https://t.17track.net/en#nums=WNBAA0244892354YQ
Thanks for your patience and hope you receive it early.
If you have any further questions, please get back to our email: support@keilini.com
Have a blessed day！
Cathy
You could improve by providing the info…where is my product
You could improve by providing the info of when and if my product is arriving
June 15, 2023
Reply from keilini.com
Dear Victoria,
We sincerely apologize for any inconvenience.
After checking, Your package has been shipped. The tracking number is WNBAA0246802932YQ and you can track it by this link: https://t.17track.net/en#nums=WNBAA0246802932YQ
Thanks for your patience and hope you receive it early.
If you have any further questions, please get back to our email: support@keilini.com
Take care and have a good one！
Cathy
The vacuum machine you delivered to me…
The vacuum machine you delivered to me once turned on I can not turn it off. I need a functional one.
May 1, 2023
Reply from keilini.com
Dear Chou,
We are very sorry for any inconvenience.
We sent a request to your mail, could you send us a video of the vacuum? We will solve the problem for you after checking.
This is our email: support@keilini.com. We look forward to your email reply
Thank you for your understanding.
Wish you a great day！
Cathy
Reply from keilini.com
Dear Kendra,
Thanks for your order on our website.
After checking, your package has arrived at the local post office and is waiting for delivery by the local post office.
The tracking number is WNBAA0244217534YQ and you can track it by this link: https://t.17track.net/en#nums=WNBAA0244217534YQ
We have contacted the carrier to prioritize the delivery of your package.
Please wait patiently and hope you receive it early.
If you have any further questions, please get back to our email: support@keilini.com
Have a nice day！
Cathy
English was inaccurate- have not…
English was inaccurate- have not received it and about to report fraud
June 9, 2023
Reply from keilini.com
Dear Deborah,
Thanks for your order on our website.
From the tracking information, the parcel has been delivered on May 17.
Here is the latest tracking information:
2023-05-17 00:57
DAMASCUS AR, Delivered
If you have any questions during the use of the product, please feel free to contact us: support@keilini.com, we will reply to you soon, thanks.
Have a great day！
Cathy
Complex
Explain to the people it is not simple to set up. It takes a computer programmer to set this up. The ad made it sound so simple. I will most likely be returning it
June 5, 2023
Reply from keilini.com
Dear Edward,
We are very sorry for any inconvenience.
We have sent you the instruction and installation video in the email. Hope they can help you.
If you have any questions during the use of the product, please feel free to contact us: support@keilini.com, we will reply to you soon, thanks.
Wish you a great day！
Cathy
First I would like to say the product I…
First I would like to say the product I purchased is working just fine until one of the cameras stopped working and there’s no way to get in touch with someone concerning this problem.
March 1, 2023
Reply from keilini.com
Dear customer，
We are sincerely sorry for the problem with the product.
I sent a request to your e-mail, could you reply me? I will give you solution after checking.
This is our email: support@keilini.com, we look forward to your reply and try our best to help you.
Wish you a good day！
Cathy
I used this Once ! Doesn’t deserve one star.
I used this Once !! It never worked after that.
This is a con job!!!! Worthless!!
May 17, 2023
Unprompted review
Reply from keilini.com
Dear Tom，
We sincerely apologize for any inconvenience.
We were unable to locate your order. Could you provide your email address or order number? We will help you solve the problem in the email.
If you have any questions , please feel free to contact us: support@keilini.com
Thanks for your understanding.
Wish you a good day！
Cathy
Reply from keilini.com
Dear Elaine,
We sincerely apologize for any inconvenience.
I sent you a request in the mail, could you describe the problem with the product in detail?
We will arrange technicians to solve the problem for you. This is our mail: support@keilini.com, we look forward to your reply.
Thanks for your understanding.
Have a nice day！
Cathy
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