Kendamil Reviews 6,367

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 608 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its gentle nature on babies' stomachs and its positive impact on issues like eczema and constipation. Many appreciate the natural ingredients and the absence of artificial smells, often highlighting that their babies thrive and enjoy the milk. The delivery service is frequently described as reliable and prompt, with many consumers valuing the convenience of online ordering and subscriptions. Additionally, the customer service team receives high marks for being helpful, responsive, and efficient in addressing concerns. However, some customers experienced issues with their orders, including damaged tins upon arrival or incomplete deliveries. A few people also reported slow dispatch times for their orders, leading to longer waiting periods than expected. There were also occasional mentions of difficulty with the tin's lid design, finding it sharp or hard to open.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing it as a lifesaver and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Delivery service

People report positive experiences with delivery service, highlighting its reliability, convenience, and... See more

Order

Clients share ambiguous opinions on order. Many customers praise the ease of ordering, especially with... See more

Customer service

Consumers generally report positive experiences with customer service. Many reviewers praise the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Transitioned to goat milk after breastfeeding for 12weeks from birth. We tried the kendamil cows formula however we found our daughter had griping types of pain, I read about goats milk being simi... See more

Company replied

Rated 5 out of 5 stars

I’ve used the subscription service from Kendamil for a few months which I am already very impressed with. This month when my delivery arrived, the box along with 2 of the tins were damaged. I messaged... See more

Company replied

Rated 5 out of 5 stars

We have been using the Kendamil pro comfort baby drops for a few weeks now. We ordered them after seeing reviews that it helped their little one’s constipation and eczema. Our baby would go 10+ days b... See more

Company replied

Rated 5 out of 5 stars

My baby was allergic to cow's milk during her early months of life. She didn't like other alternative milks from other brands. Albeit expensive, Kendamil's goat's milk was her primary source of nutrie... See more

Company replied


Company details

  1. Food Producer
  2. Baby Store

Written by the company

Lovingly delivered from our home in the English Lake District, Kendamil is a family owned British brand with over 60 years experience in making baby formula. With our range of classic, organic and goat formula as well as weaning and supplements, we're here for families every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Kendamil is the best choice

Kendamil is the best choice. The only reason I put 4 instead of 5 is that when you subscribe each month you should deliver the formula or order at the same day but the case here that you take the order on the same day so I get worried if we will be out of milk for my baby.

January 28, 2026
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Reply from Kendamil

Hi Rima, thank you for your review. Please be aware the payment must be completed before we can dispatch the order. The date of your subscription is to advise when payment is taken. We then fulfil the order and an email is sent advising the tracking details. We are always keen to listen to feedback and ideas from our parents so will definitely be bearing this in mind. 💙

Rated 5 out of 5 stars

Incredible!

Kendamil is an incredible company with incredible products.

Customer service is second to none, the subscription for milk is amazing and the products are fantastic. I love that it’s a UK company and UK made, both of my babies absolutely love it.

Highly recommend.

April 2, 2026
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Reply from Kendamil

Thank you for your lovely review Sophie.
I am really pleased to hear that your little one is doing so well.
We might be a bit biased but we love our subscribe and save too. 🤩
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars
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Reply from Kendamil

Hi Shaunilee, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

My boy absolutely loved it

My boy absolutely loved it

April 1, 2026
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Reply from Kendamil

Thank you for your lovely review.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Good buy

Great for bulk byueyers

March 30, 2026
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Reply from Kendamil

Thank you for your lovely review George. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Fast delivery which was so important

Fast delivery which was so important

April 1, 2026
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Reply from Kendamil

Thank you for your lovely review Megan. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Using it for my twins, 100% recommend 👌🏼

I used kendamil with my middle child with no problems what so ever, so I decided to use it with my twins. Safe to say its been amazing, its helped my babies gain weight brilliantly. I 100% recommend it to everyone. X

March 31, 2026
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Reply from Kendamil

Hi Stephanie, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙

Rated 5 out of 5 stars

Great service

Very quick and easy to use and order. My order came a day after I ordered, as I needed baby milk due to the shops not having the specific milk in stock. Being able to have a subscription is perfect too

March 31, 2026
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Reply from Kendamil

Thank you for your lovely review MC. I am really pleased to hear that your experience with us has been a positive one.
We might be a bit biased but we love our subscribe and save too. 🤩
We look forward to further supporting you in the future. 💙

Rated 4 out of 5 stars

Good

Baby like, would like faster delivery

March 31, 2026
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Reply from Kendamil

Thank you for your review. Please note your order was placed on a weekend. We aim to fulfil all orders within 48 hours (this excludes weekends and bank holidays) and they are then sent on a next day delivery with DPD.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

My baby loves his milk im so glad i…

My baby loves his milk im so glad i chose Kendamil for my son .
i highly recommend it

March 27, 2026
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Reply from Kendamil

Hi Iram, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Effective in reducing colic and…

Effective in reducing colic and improves digestion also relieves constipation.

March 30, 2026
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Reply from Kendamil

Thanks so much for your review Binny, we're SO pleased to hear that your little one is doing so well with Kendamil. We're incredibly proud of our British heritage, our farming supply chain and to be able to supply parents in the UK.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

I had an issue with a damaged delivery

I had an issue with a damaged delivery, as 2 bottles were leaking when the parcel arrived. I contacted Kendamil and their customer service was excellent. They replied promptly, were very helpful, and arranged a replacement without any hassle. The whole issue was dealt with so quickly and professionally. Really grateful for such great service.

April 4, 2026
Unprompted review
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Reply from Kendamil

Hi Emma, thank you for your amaizng review. I am sorry to hear your items arrived damaged but I'm so glad this was promptly resolved.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Kendamil is the best milk i have ever…

Kendamil is the best milk i have ever come accross, i recommended this to my other friends and they say the same. thank you

March 30, 2026
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Reply from Kendamil

Hi Olanrewaju, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙

Rated 5 out of 5 stars

I was using the Aptamil for so long but…

I was using the Aptamil for so long but it was not helping my baby to weight gain. Once I randomly use Kendamil and from that day it’s totally game changer my 5 months old baby enjoying and having good feed getting full nutrition and looks healthy..

December 16, 2025
Unprompted review
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Reply from Kendamil

Hi Ruby, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

So important to have access to organic baby formula

Becoming a grandmother for the first time I am absolutely invested in protecting my grandson and ensuring he has the healthiest start in life. Kendamil’s organic milk from birth up to 12 months has given me peace of mind knowing he is free from harmful ingredients.

March 27, 2026
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Reply from Kendamil

Hi AG, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars
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Reply from Kendamil

Thank you for your lovely review Chanel. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Rated 5 out of 5 stars

Easy digestion, goodbye to constipation

When my son was born, we transitioned from breast milk to cow’s milk, and he really struggled with severe constipation. It got so bad that we ended up in A&E trying to manage it. It was a really stressful time for both of us.

While we were there, another mum mentioned that her child had been using Kendamil Goat and had much better results. I decided to give it a try, and honestly, it made such a difference.

Since switching to Kendamil Goat, my son has been able to open his bowels every day with no issues at all. It’s been such a relief—no more discomfort, no tummy troubles, and he’s so much happier. He also genuinely seems to enjoy it, which is a big plus.

Yes, it is a bit on the pricey side, but for us, it’s absolutely worth it. Seeing him comfortable and healthy makes the cost worthwhile. I’d definitely recommend it to other parents who are dealing with similar issues.

March 27, 2026
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Reply from Kendamil

Hi Cara, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs!
Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

The One & Only For Your Baby

Honestly one of the best brands you can go with, never really had any issues with it and they’ve kept their quality consistently high over time. You can tell they care about what they’re putting out, and the little ones genuinely love it which says a lot.

March 27, 2026
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Reply from Kendamil

Hi Mobeen, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙

Rated 5 out of 5 stars

Subscribed for milk to be delivered…

Subscribed for milk to be delivered monthly and received them next day amazing service and amazing baby milk saves the hassle of hunting the shops for baby milk

March 27, 2026
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Reply from Kendamil

Thank you for your lovely review Victoria. I am really pleased to hear that your experience with us has been a positive one. We might be a bit biased but we love our subscribe and save too. 🤩
Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Rated 5 out of 5 stars

Amazing

After sending wrong product they replaced the next day with correct product.

Excellent communication and great products, we love using kendamil !

March 26, 2026
Unprompted review
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Reply from Kendamil

Hi Mica, thank you for your 5 star review. I am so glad this was quickly resolved and your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

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