Exceptional customer service from Kenji! I purchased a plush in store, and unfortunately the seams came apart within just two days. I contacted their customer service to request a replacement, hopin... See more
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KENJI brings together modern East Asian culture and British creativity in a carefully curated retail experience. From kawaii plushies and collectible blind boxes to a distinctive selection of East Asian snacks, each product is chosen to inspire joy, curiosity, and discovery. Whether you’re searching for a thoughtful gift, a unique collectible, or an indulgent treat, KENJI offers a world of colour, character, and charm. Every visit is designed to feel fresh, engaging, and effortlessly enjoyable. Discover KENJI in-store and experience a contemporary take on East Asian lifestyle, thoughtfully reimagined for the UK.
Contact info
United Kingdom
- support@kenji.co.uk
- kenji.co.uk
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Great for unusal stocking fillers
Visited their warrington store as i love the look of daiso but have ni access to it in the uk. I use a mobility scooter and had very few problems getting down isles unlike most stores. The range wasnt huge but good enough. I bought a number if stocking fillers and washi tape for me. Will definatly shop there again.
Horrendous
We always visit Kenji. The kids love it. We won’t be visiting again. Our latest visit involved a long queue as there was a restriction on entry despite the shop not looking full. No other stores in the shopping precinct were imposing this. I asked the Kenji staff member controlling the queue if they had changed their store Covid policy as weeks before they had not been monitoring entry. She said yes it was for Covid safety. I then waited outside the shop whilst my wife and kids continued to queue and then went in the store to shop. Whilst waiting I was approached by the shopping centre security who questioned why I was outside the shop and if I would move away as they’d received a complaint I was hassling the store staff. I explained what happened, particularly the fact my family was in store shopping and they left without wishing me to move on. So, quite simply you dare not ask staff about why you are waiting and further if you do they call security even if you do so politely. Well, guess who’s not shopping here again ever!
Do not buy their phone cases!
Do not buy their phone cases!! Brought a phone case from there and within a week it destroyed the sides and corners of my iPhone, their cases are way too sharp and now I have to pay for a screen replacement, no protection for your phone at all so now my screen is cracked. If you want a half decent phone case and products, don’t even bother with this place.
Excellent service!
I bought recently from this website a lovely gift for my wife to celebrate her birthday. It was delivered promptly and the goods was exactly the same as advertised on the website. I will strongly recommend this website to anyone who wants to shop online.
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