Kenwood Travel Reviews 

10,058
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and deeply knowledgeable staff who handle every request with utmost professionalism, ensuring that arranging upcoming trips feels completely effortless and smooth. Travelers frequently highlight the exceptional personal attention they receive, noting that advisors always go above and beyond to find the best deals and tailor itineraries precisely to individual needs. However, some people mentioned experiencing minor hurdles during their planning, such as encountering restrictive online reservation portals or receiving conflicting details regarding specific booking policies. A few reviewers also noted that occasional delays in communication or changes in advisor availability made coordinating certain details slightly less seamless than expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and highly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, knowledgeable, and... See more

Holidays

Users consistently describe positive experiences when booking their holidays, highlighting that agents are... See more

Booking process

Clients share positive opinions on booking process, highlighting how straightforward, efficient, and... See more

Customer service

Consumers find customer service to be positive and consistently helpful throughout the booking process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James was excellent in helping us organise the perfect trip. He tested endless options and gave solid advice to ensure we had the best possible combination of hotels and flights on our two centre Thai... See more

Rated 5 out of 5 stars

Well Kenwood Travel has done it again for use, third year running. Best for price by far and easy to use web site and app. In a trying year with Trump doing silly things in the middle east, Kenwood sh... See more

Rated 5 out of 5 stars

Really positive experience so far - great customer service and communication with Zac. He was friendly, helpful and dealt with our query quickly and professionally. It is always refreshing when someo... See more

Rated 5 out of 5 stars

I had a really positive experience booking with Georgi from Kenwood Travel . He was very knowledgeable about Abu Dhabi and also the hotel is chosen. He answered my queries via email promptly and g... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Flights Search Site
  4. Group Accommodation
  5. Holiday Accommodation Service
  6. Tour Operator

Written by the company

Kenwood Travel has over 45 years' experience in providing a fast, easy and personable way to book your dream holiday at extremely competitive prices. Whether you're craving beach bliss in the Maldives or Caribbean or prefer the thrills of Orlando or Dubai, Kenwood Travel are on hand with expert advice every step of the way. Why not call our friendly team today or book online at www.kenwoodtravel.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(10,058)

936 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service from Reshmee.

Reshmee was lovely, helpful and nothing was too much trouble and made the stressful process of booking for a family with varying requirements and different date flights easy and stress free. Much better than doing all these things yourself!

July 11, 2026
Rated 5 out of 5 stars

Great service and excellent prices

This is our second time using Kenwood Travel and were really happy with the variety of hotels they offer and their very competitive prices! We are travelling to Antigua on pre-paid flights and after comparing a wide variety of companies and hotels we booked through Georgi due to best price on our chosen hotel. Georgi was very helpful and acknowledged our repeat custom. Whole process was quick and easy and ability to pay our balance online makes things much slicker. Would definitely recommend Kenwood Travel to anyone looking for good quality hotels at great prices.

July 10, 2026
Rated 4 out of 5 stars

Mostly nice

Mostly nice especially the beach and the rooms and room service was incredible but the orange juice at breakfast tasted spoiled (it was slightly fizzy and smelled) and the food at the American diner place in the main hotel was horrible especially the pizza. Also could do with some water play area maybe with a water slide because the pools got repetitive eventually.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

professional approach

professional approach, understood our requirements and offered choices in line with our budget. Knowledgeable about transfers fitting with our flights - a great job all round.

July 8, 2026
Rated 5 out of 5 stars

Excellent service !

I had a really positive experience booking with Georgi from Kenwood Travel . He was very knowledgeable about Abu Dhabi and also the hotel is chosen. He answered my queries via email promptly and gave me reassurance that I was getting a good deal. I usually book our holidays myself but felt confident using this travel agent .
Counting down the days now !!
Thank you .

July 7, 2026
Rated 4 out of 5 stars

Tina was fantastic!!

First time booking with Kenwood Travel and we were not sure if our budget could get us what we wanted. Tina was fantastic and gave us a fab selection of hotels for our budget, we have now booked for Jan 2027! My husband's 70th birthday present xxx

July 7, 2026
Rated 5 out of 5 stars

Fabulous customer service from Pam at…

Fabulous customer service from Pam at Kenwood Travel. I have recently booked a trip to Mauritius for later this year and have made some changes along the way. Pam has been so efficient at processing these changes and her knowledge of the Island is a definite help! I really would not hesitate to recommend Kenwood Travel and for the future they will be my go to travel agent. Thank you Pam!

July 6, 2026
Rated 5 out of 5 stars

Excellent service as always

Danny Lynch makes the whole process of booking a holiday so easy and straight forward. It's my 3rd time of booking direct with Danny and his service is faultless!

July 7, 2026
Rated 5 out of 5 stars

Thailand holiday

Aaron Hyde was very helpful and professional, he listened to our needs for five passengers of different ages and made the booking process so easy. Very pleased. Well done Aaron. Thank you for all your help.

July 6, 2026
Rated 5 out of 5 stars

Helpful patient staff

Helpful patient staff. Willing to answer my many questions. Spent time searching for best deal available.
Highly recommend.

July 6, 2026
Unprompted review

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