Kenwood Travel Reviews 

10,055
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and deeply knowledgeable staff who handle every request with utmost professionalism, ensuring that arranging upcoming trips feels completely effortless and smooth. Travelers frequently highlight the exceptional personal attention they receive, noting that advisors always go above and beyond to find the best deals and tailor itineraries precisely to individual needs. However, some people mentioned experiencing minor hurdles during their planning, such as encountering restrictive online reservation portals or receiving conflicting details regarding specific booking policies. A few reviewers also noted that occasional delays in communication or changes in advisor availability made coordinating certain details slightly less seamless than expected.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and highly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, knowledgeable, and... See more

Holidays

Users consistently describe positive experiences when booking their holidays, highlighting that agents are... See more

Booking process

Clients share positive opinions on booking process, highlighting how straightforward, efficient, and... See more

Customer service

Consumers find customer service to be positive and consistently helpful throughout the booking process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James was excellent in helping us organise the perfect trip. He tested endless options and gave solid advice to ensure we had the best possible combination of hotels and flights on our two centre Thai... See more

Rated 5 out of 5 stars

Well Kenwood Travel has done it again for use, third year running. Best for price by far and easy to use web site and app. In a trying year with Trump doing silly things in the middle east, Kenwood sh... See more

Rated 5 out of 5 stars

Really positive experience so far - great customer service and communication with Zac. He was friendly, helpful and dealt with our query quickly and professionally. It is always refreshing when someo... See more

Rated 5 out of 5 stars

I had a really positive experience booking with Georgi from Kenwood Travel . He was very knowledgeable about Abu Dhabi and also the hotel is chosen. He answered my queries via email promptly and g... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Flights Search Site
  4. Group Accommodation
  5. Holiday Accommodation Service
  6. Tour Operator

Written by the company

Kenwood Travel has over 45 years' experience in providing a fast, easy and personable way to book your dream holiday at extremely competitive prices. Whether you're craving beach bliss in the Maldives or Caribbean or prefer the thrills of Orlando or Dubai, Kenwood Travel are on hand with expert advice every step of the way. Why not call our friendly team today or book online at www.kenwoodtravel.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(10,055)

932 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from an enthusiastic agent…

The agent dealing with my booking was excellent. Extremely knowledgable and helpful and giving tips and hints to help with the holiday planning. Price was very competitive and very pleased with the package put together. Great service and straight forward booking process. Really looking forward to the holiday.

July 20, 2026
Rated 5 out of 5 stars

Dedicated consultant

I’ve been booking through Kenwood Travel for about 15 years now, for long haul trips.
The website is very easy to navigate and I’ve often booked on line.
But Kenwood really comes into its own with the head office back up.
They are very quick to respond, advisors are super knowledgeable and helpful, and the cherry on the cake is that they are able to enhance your booking by sourcing additional upgrades at the very best prices.
All in all, I never hesitate to recommend Kenwood to family and friends. True professionals !

July 18, 2026
Rated 5 out of 5 stars

Holiday Peace of Mind

I have booked my holidays with Zac from Kenwood Travel for years now, and I am never disappointed.
Always get professional service throughout the booking process, he works to my needs and give me peace of mind booking with him.
First Class, would always recommend
Thank you

July 8, 2026
Rated 5 out of 5 stars

The booking process

The booking process so far has been effortless. Stephanie was friendly but professional and I am glad we chose Kenwood for our booking. We don’t travel until later this year so can only review the process so far.

July 9, 2026
Rated 5 out of 5 stars

Florida Trip

I asked for a callback as i was unsure of where / how to book in Florida/Clearwater and the service i received was exceptional, friendly and informative.

Which led to a booking in 24 hours. Massive thanks to Ali!

July 15, 2026
Rated 5 out of 5 stars

Due to the issues in the Middle East my…

Due to the issues in the Middle East my wife and I decided to change our 2026 holiday for the same holiday in 2027. Jit is our travel adviser and although we had to pay an admin fee the holiday was changed within the hour. My wife and I would like to thank Jit for his help in changing the holiday.

July 13, 2026
Rated 5 out of 5 stars

Arancha at Kenwood

Arancha , was fantastic , she helped and guided me through the whole process , that made our booking very easy.
A perfect transaction from start to completion

July 13, 2026
Rated 5 out of 5 stars

Excellent Service from Reshmee.

Reshmee was lovely, helpful and nothing was too much trouble and made the stressful process of booking for a family with varying requirements and different date flights easy and stress free. Much better than doing all these things yourself!

July 11, 2026

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