I've ordered from them twice now, first a sample pack of keyboard switches, then later a bigger order of keyboard switches once I'd decided on what I wanted. Had no issues receiving my deliveries b... See more
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See what reviewers are saying
This company scammed me. They took my money for a pre order in May 2025 and never fulfilled it. Instead of a refund or the product itself they just went silent. Sharing sales every day without a sight... See more
I found Keygem as a last ditch resort for some switches I could not source overseas easily as I usually do because EU stores are always either price gouging or forever out of stock and what do I find... See more
Nearly instant shipping in Germany, parcel took 1 Day to arrive. Perfectly packaged goods (Purchased some other stuff from a different germany based shop and they just threw everything in one zippe... See more
Company details
Written by the company
KEYGEM has set itself the goal of selling premium products and accessories related to mechanical keyboards.
Contact info
Kuhlweg 61, 52074, Aachen, Germany
- support@keygem.com
- keygem.com
Hasn’t replied to negative reviews
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No complaints
No complaints. Fast delivery to the Netherlands. Proper packaging. VERY fast support after emailing them about an issue I had. 10/10 would order again.
The small details make big differences
The small details make big differences, and for a beginner like me, it's fantastic to be able to enter on KeyGem, research for products, and be able to immediately have an idea of what each one is, how it is, where to apply ... all suggestions , all descriptions ... priceless!
Literally no complaints and everything…
Literally no complaints and everything was perfect
Perfect
Everything exactly as described. Shipped in less than 24h. Great customer service. The best keyboard part shop for EU buyers
The best service ive had in a while
The best service ive had in a while! Its been really hard to find an EU located store (with resonable shipping costs) to get my stabs from, this was absolutly the best shop price whise and contact whise!!
I absolutely love this store
I absolutely love this store. It's so difficult to find a custom mechanical keyboard store that's EU based while not being UK based. They have great products, fast shipping and protect their packages well.
I have nothing but great experiences with this store, highly recommended.
Ordered keyboard parts
Ordered parts for tofu65, some lube and tools so quite a big order. Everything went absolutely perfect and everything was packed nicely in a cardboard box with all the separate items in their own little ziplock pouches. And even though it had a lot of different items all of them were correct and everything arrived.
They also sent an email regarding if there are any problems they can be reached out no problem. Very positive experience and it seems they really invest in customer experience.
Would buy again 100%
10 out of 10 the shiping i a little…
10 out of 10 the shiping i a little expencive but the nice design on the webbsite makes it all worth it
Great!
Fast deliveries and a very kind vendor! My go-to-store for mechanical keyboard parts in Europe.
Probably the best keyboard vendor in EU.
Have ordered two times from Keygem now with the 3rd in place. I'm very happy with the experiences so far. Amazing delivery times for EU and good inventory. I highly reccomend them!
Recommended!
I got a personal mail to thank me for buying from their company, which I appreciated. The service was really fast and good. I recommend buying from this store!
This doesn't feel like an online shop
Good service, good product, and just very genuine people that support the hobby inside the EU.
Very good services
Excellent as always!
just bought NK_ Creams
just bought NK_ Creams, shopping experience is very smooth, no problems, all is perfect.

Reply from KEYGEM
Excellent shop, with fast delivery times
Bought a Tofu case, durock stabs and switch films, everything arrived at Mallorca (Spain) after a few days, in perfect condition. Its nice to have more options in Europe, will repeat with keygem.
Quality products and service
Quality products, good communication and a fast posting to the delivery company!
10/10 if you ask me!
Excellent store
Product came within reasonable time, neatly packed in both a box and bubble wrap. Store is great - fair pricing and great offerings for products that are sort of niche in the EU. The above coupled with the nice layout of the site, and the great customer support makes this shop top tier for me.
Best store to get parts within the eu
I came across this website via A forum post on The Dutch Tweakers.net. This is hands down now my favorite shop to get custom keyboard parts within the EU.
Fast delivery too, only two days waiting times sometimes.
Great store!
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