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Rated 5 out of 5 stars

I've ordered from them twice now, first a sample pack of keyboard switches, then later a bigger order of keyboard switches once I'd decided on what I wanted. Had no issues receiving my deliveries b... See more

Rated 1 out of 5 stars

This company scammed me. They took my money for a pre order in May 2025 and never fulfilled it. Instead of a refund or the product itself they just went silent. Sharing sales every day without a sight... See more

Rated 5 out of 5 stars

I found Keygem as a last ditch resort for some switches I could not source overseas easily as I usually do because EU stores are always either price gouging or forever out of stock and what do I find... See more

Rated 5 out of 5 stars

Nearly instant shipping in Germany, parcel took 1 Day to arrive. Perfectly packaged goods (Purchased some other stuff from a different germany based shop and they just threw everything in one zippe... See more

Company details

  1. Computer and Accessories Store

Written by the company

KEYGEM has set itself the goal of selling premium products and accessories related to mechanical keyboards.


Contact info

3.9

Great

TrustScore 4 out of 5

452 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No complaints

No complaints. Fast delivery to the Netherlands. Proper packaging. VERY fast support after emailing them about an issue I had. 10/10 would order again.

May 28, 2021
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Rated 5 out of 5 stars

The small details make big differences

The small details make big differences, and for a beginner like me, it's fantastic to be able to enter on KeyGem, research for products, and be able to immediately have an idea of what each one is, how it is, where to apply ... all suggestions , all descriptions ... priceless!

May 28, 2021
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Rated 5 out of 5 stars

Perfect

Everything exactly as described. Shipped in less than 24h. Great customer service. The best keyboard part shop for EU buyers

May 27, 2021
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Rated 5 out of 5 stars

The best service ive had in a while

The best service ive had in a while! Its been really hard to find an EU located store (with resonable shipping costs) to get my stabs from, this was absolutly the best shop price whise and contact whise!!

May 26, 2021
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Rated 5 out of 5 stars

I absolutely love this store

I absolutely love this store. It's so difficult to find a custom mechanical keyboard store that's EU based while not being UK based. They have great products, fast shipping and protect their packages well.

I have nothing but great experiences with this store, highly recommended.

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered keyboard parts

Ordered parts for tofu65, some lube and tools so quite a big order. Everything went absolutely perfect and everything was packed nicely in a cardboard box with all the separate items in their own little ziplock pouches. And even though it had a lot of different items all of them were correct and everything arrived.

They also sent an email regarding if there are any problems they can be reached out no problem. Very positive experience and it seems they really invest in customer experience.

Would buy again 100%

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great!

Fast deliveries and a very kind vendor! My go-to-store for mechanical keyboard parts in Europe.

May 19, 2021
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Rated 5 out of 5 stars

Recommended!

I got a personal mail to thank me for buying from their company, which I appreciated. The service was really fast and good. I recommend buying from this store!

May 18, 2021
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Rated 4 out of 5 stars

Great

Great, got the item but it took a while. Otherwise very nice

May 12, 2021
Unprompted review
KEYGEM logo

Reply from KEYGEM

Hello Mattias,

we are very sorry that it took a while we are shipping each order within 24h on business days. The shipping times during Corona can be in some cases a bit longer.

Greetings
Team KEYGEM

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Rated 5 out of 5 stars

Excellent store

Product came within reasonable time, neatly packed in both a box and bubble wrap. Store is great - fair pricing and great offerings for products that are sort of niche in the EU. The above coupled with the nice layout of the site, and the great customer support makes this shop top tier for me.

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Best store to get parts within the eu

I came across this website via A forum post on The Dutch Tweakers.net. This is hands down now my favorite shop to get custom keyboard parts within the EU.

Fast delivery too, only two days waiting times sometimes.

Great store!

May 9, 2021
Unprompted review

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