Key Rescue Reviews 82

SCAMMERS. STAY AWAY.

This company is not trustworthy. My daughter used to the company when she locked her keys in her vehicle. She was told it would be $80-$120 for the service. It ended up being $266. There was nothing difficult about this job, it took seconds to open, and so this price difference was not due to a complicated situation. They are intentionally misleading on pricing. I called the company three different times and asked to speak to the manager. All three times I was given a really polite apology and told it would be called back immediately. I did not receive a call back any of the three times. Worse I could tell that they were not taking down my phone number/contact information - so they had no intention to call me back. This means even the lowest level employees are in on the scam that they will not provide any service to any customer with a concern or complaint. The advertisement says they're local, however they are from another state. They're only dispatch service. They do not tell you which local company has been subcontracted to unlock your vehicle. We have filed a complaint with the Better Business Bureau and a dispute with our credit card company. DO NOT TRUST THEM. Instead, find a local locksmith.

Mate you owe me $350. You told my wife the keys where programmed and car was running. Get home and the car was cranking over but not starting. Called a mechanic to check out the problem. Was the immobiliser, the key wasn't program properly. The key rescue guy came back and still couldn't get car started. Said that the modulator wasn't linking together. Should of refunded my money then when you new you failed me. I let the car sit for 2 years paying rego and finally another locksmith came out and took 10 minutes to program another key. ($250)
He told me that key rescue used an old key that wouldn't program to my car.
No thanks to key rescue and $600 later. Key rescue you owe me $350.

They came to my house and had to change a door knob on an interior door because we were locked out. Charged us $651. That includes a few of $280 for a new door knob. They are thief’s!!! Tried to call the owner. No return call.

Don’t go near this company! They are a total scam. Quoted one price and then the ‘technician’ quoted double. Technician said he’d been in the US for 2 months and wasn’t trained properly or even a legal worker. Said he would have to replace the whole front door lock. After we asked him to leave, he started yelling at us. Then the so called owner of the company called us to say that the technician told him - the owner - that he had done the work. Next company fixed the problem in 2 minutes. Scary experience

Not professional, not trained, the two men who came acted like they didn’t have a clue about locks.
This was the first time I’ve ever felt uncomfortable with representatives of a company in my house.

My key fob stopped working. The technician was quick to meet me. Showed me prices and explained what needed to be done beforehand. Professional and quick.

Brandon was my tech he was very professional and very quick he was very helpful and he really helped me out in my time of need I just moved to the Terrell area and I was in a tight jam he worked wit me financially thank God he did are I would have not been able to get my keys thank you so much

Key Rescue did a great job getting me into my apartment after a short time, and I found them to be extremely reasonable in their prices.

1. Chris was able to respond on the same day I called.
It regarded a brand of lock that only 2 local locksmiths where certified to handle.
2. He was on time and made the 2 door lock keys that were needed.
3. Coworker from Key Rescue were able to make working keys on the 1st try and have become my new local locksmiths.

My roommate locked me outside. Locksmith from Key Rescue came quickly and opened the door in less than 45 minutes. He was super friendly. Would 100% recommend again.

Key Rescue was super awesome. Knew what he was doing and instantly unlock my door. Highly recommend. Thank you for helping me out.

Great experience working with keyrescue. Had my vehicles ignition repaired quick and for a good price. They offer best of their services to me.

Key Rescue is guardian Angel. Professional, honest & through. There you are in a panic locked out (with four little kids, in my case!), and KeyRescue came to rescue. We were back in the game in minutes! Thank you.

Chris was very good. You can tell he knows his craft. I would definitely recommend this company. Thanks gain for getting me back on the road.

I had a great experience with Key Rescue. I needed them to change my locks and they were very efficient and quick at the process. I would recommend them to anyone who needs a locksmith.

Amid the COVID-19, I called for an auto lockout. Initial response was very quick. After exchanging some information through texts, we spoke on the phone. That conversation was great. Very personable. Once they arrived the experience just continued to be pleasurable. A resolution to my issue was almost immediate. Overall an awesome experience!

Very quick to arrive! Very good service. Opened my door super fast with no damage to my car!!
Recommended.

Amazing!!! Super Friendly super helpful! Was in and out in no time at all! If you need someone this is your guy!! Hopefully I never lock my keys in my car again but if I do I know exactly who I'm calling!!