Strong sturdy key safe. Easy to follow installation instructions. One gripe is that if this is being used for guests and others, the instructions for changing the code are displayed when the key... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Key safe dispatched quickly and arrived well packaged, with clear instructions for mounting, setting up and use. Took very little time to install and is working without issue. Seems sturdy enough to... See more
Company replied
Easy to order, fast delivery, great Communications. Bit sceptical about the price having hot a key box from Aldi for £15. As soon as I picked up the box to open it, I knew this was far superior. Very... See more
Company replied
Got this weather cover replacement as our other got broken. Our parcel got lost but key safe sent another free of vharge. Good service from key safe and Happy with our new weather cover, reasonably p... See more
Company replied
Company details
Written by the company
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Written by the company
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Contact info
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, United Kingdom
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Heavy, well constructed and secure.
Knowing the quality from a previous purchase, I ordered my second C500 keysafe and it was delivered the next day. Clear instructions, helpful online video .. and it was fitted easily and swiftly. And then easy to contact my local Ambulance Trust and have the code we have set recorded with them.
March 20, 2026
Reply from The Key Safe Company
Thanks for such a fantastic review, Peter! 😄
We’re delighted to hear you came back for a second C500 Pro — that’s a real vote of confidence! It’s great that everything from delivery to installation went smoothly, and that the instructions and video helped make things nice and straightforward.
Brilliant to hear you’ve also registered your code with your local Ambulance Trust — that extra step really helps make the most of your key safe in an emergency.
Sounds like everything is solidly set up and working just as it should — secure, simple, and ready when needed! 🔑✨
Thanks again for taking the time to share your experience.
Reply from The Key Safe Company
Thanks for the great review, Michael! 😄
We’re really pleased to hear you were happy with the service and that your Ark Tamo arrived nice and quickly — just how it should be! 🚚🔑
Fast, reliable, and ready to go… sounds like everything’s locked in perfectly!
Thanks again for taking the time to share your experience.
Very helpful aftercare
I was in difficulty resetting a code after my code was compromised. Suzy was incredibly patient and helpful.
March 23, 2026
Unprompted review
Reply from The Key Safe Company
Thanks so much for your lovely review, Julia! 😊
We’re really glad we could help get everything sorted for you and put your mind at ease. It’s great to hear the guidance and instructions made resetting your code straightforward in the end.
And a personal thank you for your kind words — Suzy will be smiling reading this! 😄
You’re now all set with a more secure setup, so everything should be safely back under lock and key 🔑✨
Thanks again for taking the time to share your experience!
Speedy delivery with good instructions
Speedy delivery with good instructions. Also watched the YouTube videos which helped enormously with set up. Thankyou.
March 9, 2026
Reply from The Key Safe Company
Thanks so much for your lovely review, Christine! 😄
We’re delighted to hear your C500 Pro arrived quickly and that the installation video made setting it up a breeze — much easier than wading through the manual, right? 🎥🔑
It’s great to know everything went smoothly and that you found the process helpful. Thanks again for taking the time to share your experience and for the 5 stars!
Very efficient and extremely helpful
Very efficient and extremely helpful. An extremely high level of service
March 17, 2026
Reply from The Key Safe Company
Thanks so much for the brilliant review, David! 😄
We’re thrilled to hear you felt the service was efficient and helpful — that’s exactly what we aim for from start to finish. It’s fantastic to know the installation and ordering process hit the mark for you! 👏🔑
Thanks again for taking the time to share your experience and for the 5 stars — it really means a lot.
Very informative helpful staff on the…
Very informative helpful staff on the end of the phone. All sorted and ordered effectively. Delivery was very quick and fitting by a great friendly guy. Brilliant service all round.
March 17, 2026
Reply from The Key Safe Company
Thanks for the fantastic review, Heather! 😄
We’re so pleased to hear Natalia was able to help you over the phone and get everything sorted efficiently — she’ll be thrilled to hear your kind words. And a big kudos to the installer too — it sounds like the fitting went smoothly and with a friendly touch! 👏🔧
We love hearing when everything comes together so well, from order to delivery to installation. Thanks again for taking the time to share your experience and for the 5 stars! 🔑✨
Very helpful and efficient staff
Very helpful and efficient staff. Quick to order so a good procedure.
March 17, 2026
Reply from The Key Safe Company
Thanks so much for your lovely review, Joan! 😄
We’re delighted to hear that Jamie was able to help you so efficiently — he’ll be pleased to know you felt well looked after. It’s great to hear the ordering process was quick and straightforward too!
We hope your P500 Pro is proving just as reliable and secure as our service. 🔑
Thanks again for taking the time to share your experience!
Easy to install
Easy to install. Wish you had supplied a drill, the ones I had were worn. Otherwise no problems were encountered.
March 17, 2026
Reply from The Key Safe Company
Thanks for the great review, Roger!
We’re really pleased to hear your P500 Pro was easy to install and that everything went smoothly overall. Sorry to hear your drill bits were a bit past their best — that can definitely make the job trickier than it needs to be!
We do offer fitting packs that include the correct drill bits, but we appreciate these aren’t always spotted at the time of purchase.
Glad you got everything sorted in the end and are now securely set up — all’s well that installs well! 🔧🔑
Thanks again for taking the time to share your feedback.
Very professional and expert installer
Very professional and expert installer. Communicated clearly and did a great job - solid installation.
February 18, 2026
Reply from The Key Safe Company
Thanks for the brilliant review, Curig! 😊
We’re delighted to hear you had such a positive experience with the installation. Clear communication and a solid, professional job are exactly what we aim for, so it’s great to know our installer delivered on both. We'll be sure to pass your words along.
Sounds like your key safe is now firmly secured and ready for action — job done properly and locked in place! 🔧🔑
Thanks again for taking the time to share your experience.
Reply from The Key Safe Company
Thanks for the great review, Ian!
We’re really pleased to hear your C500 Pro arrived quickly and that you’re happy with the quality — that’s exactly what we like to deliver. It’s always nice when speed and substance go hand in hand! 🚚🔑
Thanks again for your support and for taking the time to share your experience.
Reply from The Key Safe Company
Thanks for the great review, Michael! 😄
We’re really pleased to hear you were happy with the service and that everything moved along nice and quickly. Fast responses and speedy delivery are exactly what we aim for, so it’s great to know we delivered on both fronts.
We hope your new Ark Tamo key safe is already doing a cracking job keeping things secure — nice and safe and sound! 🔑
Thanks again for the 5 stars, we really appreciate you taking the time to share your experience.
This is the 2nd Supra C500 Key Safe…
This is the 2nd Supra C500 Key Safe that I've bought so I know it was a quality item. First time purchase from the Key Safe Company though and very pleased with the service. Good price, super fast delivery and well packaged. Recommended!
March 9, 2026
Reply from The Key Safe Company
Thank you for the wonderful review, Richard! 😊
It’s great to hear that you already knew the C500 Pro was a quality key safe — coming back for a second one is a brilliant vote of confidence in the product. We’re especially pleased that your first experience with us hit the mark too, from the competitive price to the speedy delivery and careful packaging.
Sounds like everything arrived safe, secure, and ready for action — which is exactly what we like to hear! 🔑
Thanks again for the recommendation and for taking the time to share your experience.
Excellent service
Excellent service! Ordering was easy. Free postage via DPD and arrived the next day! Easy to follow instructions for setting the code
March 12, 2026
Reply from The Key Safe Company
Thanks for the brilliant review, Sarah! 😄
We’re delighted to hear everything went smoothly — from the easy ordering to the delivery with DPD being quicker than expected. It’s also great to know the instructions made setting up your C500 Pro nice and straightforward.
We like to think getting started with your key safe should be quick and simple, so you can get things securely sorted without any head-scratching! 🔑
Thanks again for the 5 stars and for taking the time to share your experience — it’s much appreciated.
Great product
Great product. Definitely not the cheapest out there, but money well spent.
The quality is evident
February 16, 2026
Reply from The Key Safe Company
Thanks for taking the time to share your thoughts, Mark — we really appreciate it!
You’re absolutely right, we’re not always the cheapest option out there, but we do put a lot of effort into making sure our key safes are built to last and feel solid from the moment you take them out of the box. It’s great to hear the quality of your Ark Tamo key safe stood out straight away.
Sometimes spending a little more upfront really does pay off in the long run — you could say it’s a safe investment! 🔑😄
Thanks again for the 5 stars and for choosing us.
Very efficient and knowledgeable
The item ordered was delivered very quickly. The professional installer telephoned me to ensure the item had been delivered, and made an appointment for the following day. He was running late and rang to let me know. He fitted the item very quickly and efficiently ensuring I knew how it worked.
March 10, 2026
Reply from The Key Safe Company
Thanks so much for the fantastic review, Peter! 😊
We’re really pleased to hear everything went smoothly from speedy delivery to the professional installation. It’s great that our installer kept you in the loop and made sure you were fully set up and confident using your new Ark Tamo Pro — that’s exactly the experience we aim for.
It sounds like everything was fitted in a flash and explained clearly, which is always the key to a great installation! 🔑
Thanks again for taking the time to share your experience, and we hope your new key safe serves you brilliantly for many years to come.
High quality product
High quality product. Speedy, professional installation from friendly and helpful installer
March 10, 2026
Reply from The Key Safe Company
Thanks for taking the time to share your feedback. We're really pleased to hear that you’re happy with the quality of the product and that the installation was carried out quickly and professionally. It’s great to know our installer made the experience a friendly and helpful one.
Many thanks,
The Keysafe Team
Reply from The Key Safe Company
Thank you for your review. We're pleased to hear that your order arrived on time and that you’re happy with the product. It’s great to know that you found it reliable and robust.
Many thanks,
The Keysafe Team
Reply from The Key Safe Company
Thank you for your kind feedback. We're delighted to hear that you found our service prompt, courteous, and efficient. Providing a smooth and positive experience for our customers is very important to us, so it's great to know we met your expectations.
Many thanks,
The Keysafe Team
prompt delivery and speedy pleasant…
prompt delivery and speedy pleasant gentleman to instal
March 9, 2026
Reply from The Key Safe Company
Thank you for your review. We're pleased to hear that your delivery was prompt and that the installation was carried out quickly by a pleasant member of our team. It's great to know you had a positive experience.
Many thanks,
The Keysafe Team
Great company to deal with.
Great company to deal with - first class telephone service with great advice - very efficient and rapid delivery - great product and easy to install code - brilliant product
March 9, 2026
Reply from The Key Safe Company
Thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with our team and found our telephone service helpful and informative. It's great to know the delivery was efficient and that you’re pleased with the product and how easy it was to set the code. We really appreciate your kind comments.
Many thanks,
The Keysafe Team
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