Very unhappy with my purchase. I bought 2 toys. The boxes were both damaged and they both didn’t have instructions. The Balance Astronaut game was written in Chinese. (The spinning part). What do I d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The name implies it's an Australian company but I was shocked when tracking showed international flight details. It took 10days to receive so not a lengthy delivery time despite (hence the 2 star ra... See more
Company replied
Ordered from this company as it was an "Australian" company. The package took 6 weeks to be delivered which took me by surprise, it then made sense when receiving a shipping notification from China.... See more
Company replied
Recieved items today, 4 weeks to arrive, these were to be xmas gifts, what a load of cheap nasty rubbish was delivered! The packages where badly packed, all boxes were torn or broken, the flying fair... See more
Company replied
1.5
Bad
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 month
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I am really pleased with my order
I am really pleased with my order. Everything was delivered intact and the products seemed to be of high quality. Also, the customer support was quick to respond when I had a minor query.
May 19, 2026
Unprompted review
Reply from Kidsaustralia
Hello Dat Vu,
Thank you for your wonderful feedback. We’re delighted to hear that you’re pleased with your order and that everything arrived safely and in great condition.
We’re also glad our customer support team was able to assist you quickly with your query. Providing a positive experience from ordering through to delivery and support is very important to us.
Thank you for your support, and we hope you enjoy your products.
Best regards
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I’m happy with the purchase
I’m happy with the purchase. Order to delivery was smooth and quality is good.
May 21, 2026
Unprompted review
Reply from Kidsaustralia
Hello Luke,
Thank you for sharing your feedback. We’re happy to hear that you had a smooth experience from placing your order through to delivery and that you’re satisfied with the quality of your purchase.
We appreciate your support and are pleased to know your order met your expectations. Thank you for choosing us, and we hope you enjoy your products.
Best regards
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