Been trying to ring and no one picks up no idea why you've advertising pokemon cards and all sorts and not been able to take orders should be out of stock if thats the case, regardless ive got over... See more
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See what reviewers are saying
been trying to order for a few weeks but keeps saying we aren’t processing new orders as moving to new premises don’t know how long this will take very frustrating
Company replied
I tried to order some Pokemon cards but you opening your new website
Company replied
For anyone looking for Pókemon! This website still shows up in stock and on google but its defunct since 2022!! BEWARE
Company replied
Company details
Written by the company
Kids Dream is a family run business that started in 2016. The store offers a wide range of carefully selected toys and products that you won’t normally find on your local high street. All of those are meticulously sourced and rigorously tested, often by our own little helpers, before being added to the shop. Kids Dream is determined to only market those products that we would be happy to buy for our own family. As a result, by browsing through the website, you will be able to find a range of unique, competitively priced products that are guaranteed to bring more fun and joy to families. Kids Dream are moving forward to bringing in a wider range of Eco friendly recycled and sustainable products alongside learning and educational toys, and some Sensory products after having the experience of sensory needs with their own children and understand the importance of having a provider of quality products to help support a wide spectrum of parental needs, to engage and excite and capture the imagination of the children of a highly over stimulated modern world. Everyone likes something slightly different and unique right?... Kids Dream literally has something for everyone! Here at Kids Dream we take customer service very seriously and feedback is important to us. If you feel we have provided a good service and you are happy with your purchase please leave us a positive review. If you have any queries or suggestions please do not hesitate to contact us. We love to hear from our customers!
Contact info
Low Farm, Spring Lane, Folkingham, Sleaford, Lincolnshire, NG34 0SJ, NG34 0SJ, sleaford, United Kingdom
- 07539077142
- admin@kidsdream.co.uk
- kidsdream.co.uk
1.4
Bad
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and matching service!
I had been looking for a particular taggy everywhere, and had almost given up when I found it here, and at a very reasonable price. Great product, which I knew anyway, but the service was amazing. Received in two days, with lots of updates about how the order was progressing. When it arrived, it was beautifully packaged in pink tissue with a ribbon bow. An unexpected, but lovely bonus! Highly recommended.
October 14, 2021
Reply from Kids Dream
Dear Amanda
Thank you so much for taking the time to write such a lovely review, this means so much. We are so pleased you are so happy with our service and purchase, as happy customers are so important to us as a business. We hope the recipient loves their new Taggies comforter. This range is so beautiful.
Take care
Becki
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Excellent
What a wonderful find. Called to get information and had a friendly and helpful response. Honest information and they were really helpful in dispatching my order as it was a time dependent gift. Follow up contact re delivery as well. Gift came wrapped beautifully and needed nothing doing to it and my daughter was thrilled with it.
Definitely would use again. It is lovely to support a small business too.
March 17, 2021
Reply from Kids Dream
Dear Shela
We are thrilled your daughter's birthday gift arrived on time. Thank you so much for taking the time to leave such an honest and beautifully written review, we really appreciate your time and feedback as happy customers are so important to us and of course happy little recipients too. We hope your daughter has many happy times with her new unicorn best friend.
Take care
Becki
Kids Dream
Wow! Brilliant Service from start to finish!
Wow! Fast delivery, super fast! Arrived in a little box, I opener it and the item was all packaged beautifully! Wrapped in pink tissue paper with a really pretty pink ribbon tied in a bow! The flamingo is absolutely beautiful! Very good quality and much bigger than I ever imagined! She now sits lovely attached to my keys! Let's hope no more lost car keys! Thank you so much! I definitely will be ordering again! 100% recommend. X
February 9, 2021
Reply from Kids Dream
Dear Angelica
We really appreciate you taking the time to write such a lovely review, this means so much to us at Kids Dream. Happy customers are so important and we are so glad you are happy with your purchase and service provided, even heavy snow in certain areas hasn't delayed our trusted Fedex delivery service.
Take care
Becki
Kids Dream
Lovely gift Thankyou
February 3, 2021
Reply from Kids Dream
Dear Katie
Thank you for taking the time to review your purchase from us at Kids Dream, this really means a lot to us and we are very glad you like your new Lilliputiens toy.
Take care
Becki
Kids Dream
Fantastic service
Fantastic service. Items arrived less than 48 hours after ordering. Beautifully wrapped. Will definitely be a company that I will use again and will be recommending to friends and family.
November 21, 2020
Reply from Kids Dream
Dear Christopher
Thank you so much for your kind words and spreading the word about our business, this really means a lot to us at Kids Dream. We love happy customers which is so important to us, we are are thrilled you are happy with our service and happy to recommend us to others.
Take care
Becki
Kids Dream.
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Great service but stock levels need…
Great service but stock levels need updating on the website. Ordered a gift that was showing in stock but wasn’t. However the shop did everything to get it to me ASAP with great communication
November 20, 2020
Reply from Kids Dream
Dear TK
Thank you for your valuable feedback, we really appreciate advice which enables us to continue improving our service. We agree stock levels and notifications to advice of items that are not available straight away, is something we need to work on but we are glad you are happy with our service as it is important to us having satisfied customers.
Take care
Becki
Kids Dream
Excellent service and beautifully…
Excellent service and beautifully wrapped. Many thanks
November 17, 2020
Reply from Kids Dream
Dear Ann
Thank you for choosing to shop with us and taking the time to review your purchase, this means so much to us. We love gift wrapping toys for our customers and so glad you like this extra little touch.
Take care
Becki
Kids Dream
Beautifully Wrapped
The item I ordered was received in good time. I was really pleased with how beautifully it was wrapped.
November 13, 2020
Reply from Kids Dream
Dear Katie
Thank you so much for taking the time to review your purchase, we love happy customers and so grateful to receive such wonderful feedback.
Take care
Becki
Kids Dream
Speedy delivery and helpful updates via…
Speedy delivery and helpful updates via email. The item is lovely.
November 12, 2020
Reply from Kids Dream
Dear Katarzyna
Thank you for taking the time to review your purchase at Kids Dream, this means so much to us and we are very glad you love your purchase. We hope the recipient loves their new toy just as much.
Take care
Becki
Kids Dream
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Great service
Quick and easy online order, arrived next day beautifully wrapped. Very happy.
November 8, 2020
Reply from Kids Dream
Dear Hannah
Thank you for choosing to shop with us and taking the time to review your purchase, we are so glad you are happy with our service. We really love gift wrapping toys and so glad to know it is so well received. Happy customers is so important to us as a small business.
Take care
Becki
Kids Dream.
So impressed by the service
So impressed by the service from kids dream! The delivery was so so quick and much to my delight they gifts were already wrapped beautifully. Will definitely be returning, thank you!
November 7, 2020
Reply from Kids Dream
Dear Rachael
Thank you so much for taking the time to write such a lovely review. We really appreciate all our customers and really want everyone who purchases from us to have the best possible shopping experience. We really hope the recipient loves their new toy and we look forward to your repeat custom.
Take care
Becki
Kids Dream
The packaging alone is worth 5 stars!
November 5, 2020
Reply from Kids Dream
Dear Hazel
Thank you so much for taking the time to review your purchase from us at Kids Dream, we really appreciate this and so glad you love our gift wrapping service as we really enjoy adding a little extra for customes as you all mean so much to us.
Take care
Becki
Kids Dream
Fantastic
Great service, very helpful lady and everything I ordered arrived in excellent condition and packed beautifully, I will definitely be using again..
October 13, 2020
Reply from Kids Dream
Dear Ramona
Thank you so much for taking the time to write such a lovely review, this means so much to us and it is very important as a small business we have happy customers. We hope the recipient loves their new toy.
We will look forward to your repeat custom soon.
Take care
Becki
Kids Dream
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Amazing toys and very fast delivery.
September 27, 2020
Unprompted review
Reply from Kids Dream
Dear Mary-Anne Ferguson
Thank you very much for taking the time to review your shopping experience at Kids Dream, this means a lot to us, we are so glad you like your purchase and we hope the recipient loves their new Little Dutch car track too.
Kind regards
Becki
Kids Dream
Great customer service
Great customer service. Will definitely use again
September 22, 2020
Unprompted review
Reply from Kids Dream
Hello Julie
Thank you for choosing to shop with us at Kids Dream and taking the time to leave positive feedback, this means the world to us. We hope the recipient loves their new toy.
Take care
Becki
Kids Dream.
Fantastic quality and service!
I received my item with very efficient next-day delivery, arrived beautifully gift wrapped too at no extra cost. Sellers have fantastic communication and can not recommend enough! Very pleased, thankyou :)
July 12, 2020
Unprompted review
Reply from Kids Dream
Hello Amelia
We are so glad you are happy with your purchase and service provided, we love adding a personal little touch when shopping at Kids Dream, our customers are very important and we like to always make sure we offer the best service possible. Thank you so much for taking the time to write such a lovely review, this really means the world to us.
Take care
Becki
Excellent service
Excellent service, delivery updates along the way, and arrived 2days after ordering despite the current challenges. Will be using you again very soon, Thank you!
July 9, 2020
Unprompted review
Reply from Kids Dream
Hello Lbyatt
Thank you so much for taking the time to review your purchase at Kids Dream, this means so much to us as we work really hard to ensure customers are always happy with our service. We hope the recipient loves their new toy and we will look forward to your repeat custom.
Take care
Becki
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I was a little dubious buying from a…
I was a little dubious buying from a site I had never heard of before but I needn't have worried, the service was great, super speedy free delivery and a beautifully gift wrapped purchase. 1 very happy customer, thank you and I look forward to buying from you again.
July 8, 2020
Unprompted review
Reply from Kids Dream
Hello Charlotte
We are so glad you have chosen to shop with us and that our service did not disappoint, our customers are very important to us and we love offering the best service possible. Thank you so much for taking the time to write such a lovely review as this means the world to us. We look forward to your repeat custom.
Take care
Becki
Amazing
Amazing!
Next day delivery!
Gift wrapped 100% returning and sharing with friends X
June 30, 2020
Unprompted review
Reply from Kids Dream
Hello Chloe
Thank you so much for taking the time to review your purchase at Kids Dream and your lovely words, really does mean so much to us and very important our customers are always happy with our service. We love adding a personal little touch and glad you like our gift wrapping. We will look forward to your repeat custom.
Take care
Becki
Absolutely superb customer service
Absolutely superb customer service. I cannot believe how quickly my order was processed and arrived, particularly in the current times. I received frequent emails updating me of my order status and was very impressed with the company and customer service-I will be ordering from you again. Thank you.
June 26, 2020
Unprompted review
Reply from Kids Dream
Hello Charlotte
Wonderful news, thank you so much for taking the time to write such a lovely review as this means to the world to us at Kids Dream. We love to receive feedback to know our customers are happy with our service and purchases as you are all very important to us.
We are so happy you will return to shop with us and look forward to your repeat custom.
Take care
Becki
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