Been trying to ring and no one picks up no idea why you've advertising pokemon cards and all sorts and not been able to take orders should be out of stock if thats the case, regardless ive got over... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
been trying to order for a few weeks but keeps saying we aren’t processing new orders as moving to new premises don’t know how long this will take very frustrating
Company replied
I tried to order some Pokemon cards but you opening your new website
Company replied
For anyone looking for Pókemon! This website still shows up in stock and on google but its defunct since 2022!! BEWARE
Company replied
Company details
Written by the company
Kids Dream is a family run business that started in 2016. The store offers a wide range of carefully selected toys and products that you won’t normally find on your local high street. All of those are meticulously sourced and rigorously tested, often by our own little helpers, before being added to the shop. Kids Dream is determined to only market those products that we would be happy to buy for our own family. As a result, by browsing through the website, you will be able to find a range of unique, competitively priced products that are guaranteed to bring more fun and joy to families. Kids Dream are moving forward to bringing in a wider range of Eco friendly recycled and sustainable products alongside learning and educational toys, and some Sensory products after having the experience of sensory needs with their own children and understand the importance of having a provider of quality products to help support a wide spectrum of parental needs, to engage and excite and capture the imagination of the children of a highly over stimulated modern world. Everyone likes something slightly different and unique right?... Kids Dream literally has something for everyone! Here at Kids Dream we take customer service very seriously and feedback is important to us. If you feel we have provided a good service and you are happy with your purchase please leave us a positive review. If you have any queries or suggestions please do not hesitate to contact us. We love to hear from our customers!
Contact info
Low Farm, Spring Lane, Folkingham, Sleaford, Lincolnshire, NG34 0SJ, NG34 0SJ, sleaford, United Kingdom
- 07539077142
- admin@kidsdream.co.uk
- kidsdream.co.uk
1.4
Bad
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star 💗 BEAUTIFUL granddaughter …
5 star 💗 BEAUTIFUL granddaughter loves it very happy thank you Jackie x
June 24, 2020
Unprompted review
Reply from Kids Dream
Hello Jacqueline
Thank you so much for taking the time to review your purchase from us at Kids Dream, this really means so much. We are so glad your little Granddaughter loves her new Doudou gift and hope she enjoys years of comfort from bunny cuddly.
Take care
Becki
Advertisement
Absolutely fantastic communication and…
Absolutely fantastic communication and fast delivery - items arrived beautifully wrapped. Thank you and we will be using you again :0)
June 22, 2020
Unprompted review
Reply from Kids Dream
Hello Louise
Thank you for writing such a lovely review, this means so much to us and we love happy customers ❤ We are so pleased you will return to shop with us again soon and look forward to your repeat custom. We hope the recipient loves their new toy.
Take care
Becki
Amaizing servis
June 20, 2020
Unprompted review
Reply from Kids Dream
Hello Gosia
Thank you so much for taking the time to review your purchase at Kids Dream, this means so much to us. We are so grateful to our wonderful customers writing such lovely comments ❤ We are thrilled you are so pleased with our service and hope you choose to shop with us again soon.
Take care
Becki
Lovely item pre-ordered and kept up to…
Lovely item pre-ordered and kept up to date with the delivery.
June 19, 2020
Unprompted review
Reply from Kids Dream
Hell Abby
Thank you so much for taking the time to review your purchase and service provided, this means so much to us and we are very grateful. We hope the recipient loves their new toy.
Take care
Becki
Wow, very happy
Wow, what can I say. Fantastic service. Very professional run company, easy order process. Beautiful wooden rainbow. One very happy soon to be nanny
June 19, 2020
Unprompted review
Reply from Kids Dream
Hello Kerry
First congratulations becoming a Nanny wonderful news. Thank you so much for writing such a lovely review, this means so much to us. ❤ We are so glad you are happy with your purchase and service provided at Kids Dream.
Take care
Becki
Advertisement
Fabulous
Fabulous. Super quick and beautifully wrapped at no extra cost. love!
June 17, 2020
Unprompted review
Reply from Kids Dream
Hello Nicole
We are so glad you are happy with your purchase and the service provided at Kids Dream. We really appreciate you taking the time to write such a lovely review as this means so much to us.
Take care
Becki
Came beautifully wrapped and delivery…
Came beautifully wrapped and delivery was a quick turnaround so happy
June 16, 2020
Unprompted review
Reply from Kids Dream
Hello Brooke
Thank you for taking the time to review your purchase and service at Kids Dream, this means so much to us as we love happy customers and enjoy adding a little personal touch to gifts we send. We are having great success with our new next day delivery service as it is so important we offer a speedy service too.
Take care
Becki
Kids concept
Package arrived very quickly and wrapped beautifully. It was very easy to order from the website! Can’t wait to give my son this lovely toolbox
June 16, 2020
Unprompted review
Reply from Kids Dream
Hello Gemma
Thank you so much for taking the time to review your purchase and service at Kids Dream, we love happy customers and your lovely feedback means so much to us. We hope your Son loves his new tool box and enjoys joining in with a bit of DIY 😀
Take care
Becki
Pink pastel rainbow abacus
I couldn’t be more happier with my first purchase. The delivery was so quick, I had regular emails keeping me up to date with my order and to top it of when I received it, it’s gift wrapped absolutely beautiful. Very please. Highly recommend and will be happy to order again
June 16, 2020
Unprompted review
Reply from Kids Dream
Hello Cloe
Thank you so much for taking the time to write such a lovely review, this means so much to us at Kids Dream as we always work hard to ensure our customers are happy with our service and purchases. We love adding a little personal touch when shopping at Kids Dream and we are so happy you are very pleased with this extra service . We will look forward to your repeat custom.
Take care
Becki
Advertisement
Excellent customer service
Excellent customer service. Quick and helpful replies to enquiries. Speedy delivery! Beautiful gift wrapping for my daughters birthday presents. Definitely recommend 😁
June 11, 2020
Unprompted review
Reply from Kids Dream
Hello Becca
We are so grateful for you taking the time to write such a lovely review, this really means so much. It is very important to us that we always offer the best possible service. So glad you like our little personal touch with our gift wrapping service. We really hope your little girl has a lovely birthday and enjoys her new toys.
Take care
Becki
Excellent service
Great communication via email every step of the way. Parcel came gift wrapped which was a lovely surprise.
June 9, 2020
Unprompted review
Reply from Kids Dream
Hello Catherine
Thank you so much for taking the time to write a lovely review, this means so much to us. We are so glad you are happy with our service and the added little personal touch when shopping at Kids Dream. We enjoy adding this little extra surprise for our wonderful customers.
Take care
Becki
Little Dutch toys
Absolutely lovely company, products are great and service is excellent will be ordering again. They really are 5*
June 4, 2020
Unprompted review
Reply from Kids Dream
Hello Katie
Thank you so much for taking the time to leave a lovely review, this means the world to us. It is very important our customers are happy with our service and purchases from Kids Dream. We are so glad that you will return to shop with us again soon and we will look forward to your repeat custom.
Take care
Becki
Good customer service and very quick…
Good customer service and very quick delivery
June 4, 2020
Unprompted review
Reply from Kids Dream
Hello Subhana
Thank you for taking the time to review your purchase and service, this means so much to us at Kids Dream. We hope the recipient enjoys their new toy.
Take care
Becki
Advertisement
Fabulous experience
Fabulous experience. My order was a pre order item and I received regular communication via email to keep me updated on the delivery. When I received my item it came wrapped in beautiful wrapping with a bow which I thought was a nice touch. Will definitely order from kids dream again.
May 30, 2020
Unprompted review
Reply from Kids Dream
Hello Amy
Thank you so much for taking the time to review your purchase and service at Kids Dream, this means the world. It is so important to us that we offer the best service possible for our wonderful customers. Enjoy your new Little Dutch toy and cannot wait to see it in the nursery. ❤
Take care
Becki
Excellent service
Excellent service. I loved the packaging and the product. Thank you. Xx
May 29, 2020
Unprompted review
Reply from Kids Dream
Hello MP
Thank you very much for taking the time to write a lovely review, this means so much to us and so important our wonderful customers are happy with our service and purchases. We enjoy adding a little personal touch at Kids Dream.
Take care
Becki
Great service with updates all the way…
Great service with updates all the way through
May 28, 2020
Unprompted review
Reply from Kids Dream
Hello Melanie
Thank you very much for taking the time to review your purchase at Kids Dream, we really appreciate this and also your understanding and patience too at this difficult time. We really hope you will choose to shop with us again soon.
Take care
Becki
Excellent service
Excellent service. The order took longer than expected but through no fault of Kids Dream, but due to the supplier. I was kept informed the whole time of the status of the order.
Excellent customer service. And the package was beautifully wrapped. It really is the small touches that make the difference. Will definitely be using kids dream again.
May 28, 2020
Unprompted review
Reply from Kids Dream
Hello Jess
You are wonderful being so supportive and understanding regarding the issues we have faced with Little Dutch toys which are in such demand right now. We really appreciate your kind words and taking the time to review your purchase and service provided, as we always try our best to ensure our customers are always happy. We love gift wrapping toys and really think the extra little personal touch is very important as a small business. We look forward to your repeat custom.
Take care
Becki
Advertisement
I am very happy with my experience with…
I am very happy with my experience with Kids Dream. The gift wrapping was beautiful (pink paper with a silky pink ribbon!) and the product I ordered in great condition on arrival. I really appreciated the frequent order updates too.
May 28, 2020
Unprompted review
Reply from Kids Dream
Hello Miss Walker
Thank you so very much for your kind words, we are so glad you are happy with your purchase and service provided, even though there has been long delays with Little Dutch stock and the huge demand for this toy range currently. We have worked very hard to ensure we are able to stock their toys as quickly as possible. We really enjoy gift wrapping toys for our wonderful customers and it really means so much to us that recipients of our toys enjoy this little personal touch when shopping at Kids Dream.
Take care
Becki
Ordered 2 toys for my little girl just…
Ordered 2 toys for my little girl just days before her birthday and during covid 19 And they both arrived very quickly the toys are beautiful and the staff were very helpful and kind And did there best to ensure they arrived on time I would definitely recommend them I will certainly use them again xx 😊
May 28, 2020
Unprompted review
Reply from Kids Dream
Hello Siobhan
Thank you so much for taking the time to review your purchase and service at Kids Dream, this means so much to us. We are so glad we managed to deliver both toys on time for your little girl's birthday as we do not like to let our customers down because offering great customer service is very important to us as a small business. We are thrilled you will return to shop with us again soon and hope your little girl enjoys her new Little Dutch toys.
Take care
Becki
Great service!
May 17, 2020
Unprompted review
Reply from Kids Dream
Hello Rosanna
Thank you so much for taking the time to leave us a positive review. This means so much to us at Kids Dream. Hopefully you will choose to shop with us again soon.
Take care
Becki
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.