Kids Dream Reviews 

152
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Been trying to ring and no one picks up no idea why you've advertising pokemon cards and all sorts and not been able to take orders should be out of stock if thats the case, regardless ive got over... See more

Company replied

Rated 1 out of 5 stars

been trying to order for a few weeks but keeps saying we aren’t processing new orders as moving to new premises don’t know how long this will take very frustrating

Company replied

Rated 1 out of 5 stars

I tried to order some Pokemon cards but you opening your new website

Company replied

Rated 1 out of 5 stars

For anyone looking for Pókemon! This website still shows up in stock and on google but its defunct since 2022!! BEWARE

Company replied

Company details

  1. Toy Store
  2. Children's Toys Store
  3. Gift Shop

Written by the company

Kids Dream is a family run business that started in 2016. The store offers a wide range of carefully selected toys and products that you won’t normally find on your local high street. All of those are meticulously sourced and rigorously tested, often by our own little helpers, before being added to the shop. Kids Dream is determined to only market those products that we would be happy to buy for our own family. As a result, by browsing through the website, you will be able to find a range of unique, competitively priced products that are guaranteed to bring more fun and joy to families. Kids Dream are moving forward to bringing in a wider range of Eco friendly recycled and sustainable products alongside learning and educational toys, and some Sensory products after having the experience of sensory needs with their own children and understand the importance of having a provider of quality products to help support a wide spectrum of parental needs, to engage and excite and capture the imagination of the children of a highly over stimulated modern world. Everyone likes something slightly different and unique right?... Kids Dream literally has something for everyone! Here at Kids Dream we take customer service very seriously and feedback is important to us. If you feel we have provided a good service and you are happy with your purchase please leave us a positive review. If you have any queries or suggestions please do not hesitate to contact us. We love to hear from our customers!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(152)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service and my purchase is…

Brilliant service and my purchase is perfect for my 1st grandaughter.

June 28, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello Emma, thank you so much for taking the time to leave such a lovely review, really glad you are happy with your purchase and service provided. Congratulations on the arrival of your first Grandchild. Kind regards Becki Kids Dream.

Advertisement
Rated 5 out of 5 stars

great service

great service. thank you!

June 20, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello and thank you so much for taking the time to leave a 5 star review. We are glad your item arrived in a timely manner and you are happy with our service. We love happy customers at Kids Dream. Many thanks Becki

Rated 5 out of 5 stars

Your items are working different from…

Your items are working different from the shops

June 19, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello thank you so much for taking the time to review your purchase from us at Kids Dream, it really means a lot to receive positive feedback from our customers. Kind regards Becki.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Would use again.

June 13, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello Julie, thank you so much for taking the time to write a lovely review, we are so pleased you are happy with our efficient service and your custom is very valuable to us. Have a lovely evening Becki Kids Dream.

Rated 5 out of 5 stars

Thank you so much for the blue chair…blue baby’s chair

Thank you so much for the blue chair with Archie my great grandson s name on It arrived when you said it would and it’s excellent. Thank you again

May 25, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to write such a lovely review it really means a lot to us receiving customer feedback, we are so pleased you are happy with your purchase and our service. Have a wonderful weekend Becki Kids Dream.

Advertisement
Rated 5 out of 5 stars

This is all very high spec at a very good price

This is all very high spec at a very reasonable price. If only every business was run as efficiently as this. It is such a pleasure doing business with them, so helpful and polite. This is always the first site I go to when looking for something for my Grandchildren.

May 6, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to leave feedback about your shopping experience at Kids Dream, we are very appreciative of your regular custom and it is so important to us that children love their toys from us too. Have a lovely day. Becki Kids Dream

Rated 5 out of 5 stars

Super kind and profesional team.

Super kind and profesional team.
I would completely recommend this company and I will repeat my experience too.

May 2, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello Irene, thank you so much for taking the time to write a lovely review, it really means a lot to us at Kids Dream to receive feedback about our service. We are pleased you have had a positive shopping experience with us and happy to share with others too. Have a lovely day Becki Kids Dream.

Rated 5 out of 5 stars

Full bodied giraffe

Wow, what can I say...no negatives whatsoever only positives :-) after my son bringing home Gerry the giraffe for a weekend he was upset that Gerry had to return to school on Monday so we quickly ordered our own giraffe which we named Gerry as well as the impact the schools one had on my son was amazing, he was calmer at home and he slept in his own bed lol all weekend with Gerry which was brilliant. Gerry arrived in time well packaged and the ribbon finish was just excellent. The communication couldn't of been any better either. We will be using this company again and highly recommend it to anyone :-)

May 1, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Wow indeed! Thank you so so much for taking the time to write such a lovely review, this means the world to us at Kids Dream. The best part of our job is hearing the positive impact and the joy our toys bring to little people. I hope your Son has many years of pleasure with his new, cuddly best friend. Mission accomplished! Have a lovely evening Becki Kids Dream.

Rated 5 out of 5 stars

Genuine seller

Quick delivery with no issues and was updated via email about my order. Will purchase from them again.

April 16, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello so sorry for our late response. Thank you so much for taking the time to write a lovely review, it really means a lot to us. We are pleased you are happy with our service Kind Regards Becki

Advertisement
Rated 5 out of 5 stars

Speedy & free delivery

Speedy & free delivery, really lovely wooden toy - daughter was really pleased with it!

March 27, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello thank you so much for taking the time to write a lovely review, really glad you are happy with our service and purchase. Lovely to know your Daughter is happy too. Many thanks Becki.

Rated 5 out of 5 stars

Excellent service and product

March 12, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello thank you so much for taking the time to write a lovely review, it really means a lot to us at Kids Dream. I am so glad it arrived so soon due to horrendous weather conditions, we have hoped there wouldn't be any delays. Kind Regards Becki

Rated 5 out of 5 stars

Lovely children’s umbrella which…

Lovely children’s umbrella which arrived very quickly. Would definitely buy from them again.

March 5, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to write a review, we really appreciate it, so glad you like your purchase. Kind regards Becki

Rated 5 out of 5 stars

Above and Beyond Customer Service

I ordered a gift which wasn’t a high order amount and there was a delay in posting that I was informed about. In the end they went to the extra expense of sending it special delivery to arrive in time which I was very relieved about. Many Companies would have let me down instead. They put a lot of effort in to making sure they met my expectations. The item itself was beautifully wrapped and extremely well packaged. I would definitely recommend this Company to anyone and will return myself.

February 16, 2019
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to write a lovely review, we really do always try our best to offer a fantastic service and to have our efforts noticed is amazing and really does mean a lot to us as a small business in a competitive market. Have a lovely weekend Becki 🙂

Advertisement
Rated 5 out of 5 stars

Saviours!!

I found this website while looking for a very specific toy. My daughter lost her little comfort toy and this was the only place that I could find it at a reasonable price. I had my reservations as I had never heard of the company before.
I communicated this to Becki who was absolutely amazing! She really put my mind at ease and getting the item so quickly has really made my daughter very happy! So thankyou very much for all your help and time. Excellent service and would 100% recommend to anyone.

December 20, 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Hello thank you so much for your kind words, I am blown away by such a lovely review. I can't thank you enough for taking the time today. We work really hard to ensure we always offer great customer service and reading things like this makes us realise how much our wonderful customers appreciated us. Very glad your Daughter has a replacement for the toy she lost. Happy Christmas Becki Kids Dream.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and quick delivery

December 9, 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to write a lovely review, this really means a lot to us. Happy Christmas Becki Kids Dream

Rated 5 out of 5 stars

Item is gorgeous

Item is gorgeous, great quality and very reasonably priced. Arrived really quick from when I ordered and lovely packaged. Thank you

October 29, 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to review your purchase, we love to receive such wonderful feedback it really means a lot to us. Becki Kids Dream

Rated 5 out of 5 stars

really excellent service!!!

October 28, 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to review our service, it really means a lot to us to receive such wonderful feedback Becki Kids Dream.

Advertisement
Rated 5 out of 5 stars

Brilliant

Brilliant! Product was really good and was delivered the following day. definitely be ordering again

October 16, 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to leave us such a lovely review, we are really pleased you are happy with your purchase and service provided. Becki Kids Dream

Rated 5 out of 5 stars

Excellent efficient service

Excellent efficient service, great communication and item arrived well wrapped and perfect. I would definitely recommend.

September 12, 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to leave such a wonderful review, it really means a lot to us at Kids Dream as we like to ensure our customers are happy. Becki Kids Dream

Rated 5 out of 5 stars

Excellent

Very caring and friendly communication. I definitely dare to recommend this company.

September 11, 2018
Unprompted review
Kids Dream logo

Reply from Kids Dream

Thank you so much for taking the time to leave such a lovely review, recommendations are definitely great we really appreciate that so much. Becki Kids Dream

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look