Can't fault the product, that's why I have six of them. But the delivery time could be slightly better, small complaint, but I think all complaints are relevant. As an example, i received a motorcycle... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I bought an impact wrench from kielder 5 years ago. After 5 years of abuse it stopped working, after a courteous phone they arranged to collect it for service. Literally recieved a band new tool back... See more
Company replied
I have been using the Cordless Kielder products in the workshop for a few years now. These tools are very user friendly, not too big yet very powerful. When the 15% discount promotion email arrived,... See more
Company replied
If your looking for quality items from hand tools to cordless power tools then kielder is your best option for fair priced items of top quality that will give you years of good service. I have sta... See more
Company replied
Company details
Written by the company
Kielder: Cordless Power Tools & Equipment, inspired by the demands of motorsport! The origins of our products are simple; developed from the hands-on knowledge that you only get in the workshop, garage or service park, rather than a boardroom! Just like you we want well-specified, reliable tools that feel good and get the job done - whatever the task in hand.
Contact info
Unit C2, Beighton Link, Old Colliery Way, S20 1DJ, Sheffield, United Kingdom
- 0114 242 3794
- tools@kielder.co
- kielder.co
4.8
Excellent
440 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent overall!
Excellent service, contacted me and informed me of in issue with the order right away which was resolved quickly. Brilliant quality tools for the price point, cannot recommend enough!
June 20, 2024
Reply from Kielder
Thank you for your order and for taking the time to review Kielder, we really appreciate it and pleased to hear you like the tools.
Advertisement
Reply from Kielder
Great to hear this and thank you for taking the time to review Kielder, we really appreciate it.
Reply from Kielder
Great to hear this and thank you for taking the time to review Kielder, we really appreciate it.
Light show
I’ve only just got it so it’s a bit early to say . It seems robust,it’s annoying the way you have to go through the whole sequence to switch it off. Apart from that, it’s nice and bright. Good magnetic base .
June 9, 2024
Reply from Kielder
Great to hear this and thank you for taking the time to review Kielder, we really appreciate it.
I got my mid 1/2 inch gun from sgs and…
I got my mid 1/2 inch gun from sgs and ive got to say im shockingly impressed with the abuse that ive thrown at it in a garage enviroment. The tool is just quality for the price. Ive got to point out pls pls pls bring out protection boots for the impact wrenches in the product line it would help protect the tool. Update a day later it doesn't work anymore awaiting a reply from the warranty team.
June 14, 2024
Unprompted review
Reply from Kielder
Great to hear this and thank you for taking the time to review Kielder, we really appreciate it. Noted on the product suggestion too - thanks again!
Advertisement
Reply from Kielder
Great to hear this and thank you for taking the time to review Kielder, we really appreciate it.
Very good service products well made…
Very good service products well made and reliable good value
June 8, 2024
Reply from Kielder
Great to hear this and thank you for taking the time to review Kielder, we really appreciate it.
GrGrineder eat tools does exactly what they…
Great tools does exactly what they should brilliant product. I have 2 know and will perchance. More as I need them
HIGHLY recommend
June 6, 2024
Reply from Kielder
Great to hear this and thank you for taking the time to review Kielder, we really appreciate it.
Reply from Kielder
That's fantastic to hear and thank you for your order and review. Much appreciated!
Advertisement
Reply from Kielder
That's what we like to hear. Thanks for taking the time to review Kielder - much appreciated.
Reply from Kielder
Fantastic to hear that and thank you for taking the time to review Kielder, we really appreciate it.
18v charger…
Seem to be getting through 18v chargers at quite a rate at the moment… 3 in the last month ! Now whether they were cheap copies god only knows… they certainly LOOKED the same but I guess that means nothing these days ! Decided to try genuine this time and as it turns out they’re only a couple of quid dearer than the suspect ones I’ve been buying ! Happy days ! Let’s hope this one lasts a bit longer !
May 16, 2024
Reply from Kielder
Thank you for taking the time to review Kielder. Much appreciated.
Reply from Kielder
Thank you for your order for taking the time to review Kielder, much appreciated.
Advertisement
PDQ service
Excellent service. My battery charger pack up. I went to the Kielder website, was surprised how reasonable the price for a replacement was (under £25) postage was free and it turned up 3 days later. My drill, impact driver and angle grinder work faultlessly after years of hard use. I would not look anywhere else for cordless power tools. Thanks Keilder
April 23, 2024
Reply from Kielder
Great to hear this and thank you for taking the time to review Kielder, we really appreciate it.
Reply from Kielder
Thank you for your order and for taking the time to write a review, we really appreciate it.
Great delivery time and fair prices for…
Great delivery time and fair prices for thing that you need to do work on your own car
April 10, 2024
Reply from Kielder
Great to hear and thank you for taking the time review Kielder, it is very much appreciated.
Great tools
Great product I have a range of the tools now for rallying and can not fault the products
March 28, 2024
Reply from Kielder
Great to hear and thank you for taking the time review Kielder, it is very much appreciated.
Advertisement
surprised at the build quality and…
surprised at the build quality and power of the cordless KWT-085-02 TYPE18 18v 1/2" High Torque Impact, amazing for the price
April 2, 2024
Reply from Kielder
Great to hear and thank you for taking the time review Kielder, it is very much appreciated.
Professional help with slight…
friendly professional help with slight service issues very good after care , i have 8 Kielder power tools all work very well and with service care available makes them the best in my view
March 13, 2024
Reply from Kielder
Great to hear and thank you for taking the time review Kielder, it is very much appreciated.
Reply from Kielder
Thank you for your order and for taking the time to review Kielder, it's very much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.