Kier Group plc Reviews 

After the mess Western Power Distribution left our front garden in, (through no fault of our own) and the blatant lies of ‘making good’, we were contacted by Colin Fensome of Kier, he apologised for the mess it was left in, and said he would have it sorted asap. The following day 2 men arrived in a lorry (Lavin’s of Bedford) and initially believed they had cleared it up ok, and removed the rubbish and rubble, though later realised the soil was more sand than soil, they didn’t speak English (or pretended not to, I believe) so we had to call Colin again. Fortunately we had 2 decent workmen from Kam of Northampton this time! Snowy and his colleague did an excellent job, re-turfed it, and whilst digging the garden prior to the re-turf, discovered the Lavin’s 2 had not removed the rubbish and rubble but buried it. Satisfied the job is now properly complete, but should have done it properly in the first place!!

Appalling behaviour from its staff working at Torbay Hospital... rude to patients and staff.. Intimidating.. smoking on site.. a disgrace.. those staff do not deserve there jobs

I truly cannot fault this company. I recently had my place rewired and a few things weren't how I wanted them. All it took was one call and I had an electrician out within two days. He sorted everything out for me. He was professional and patient. Answered all my questions. I would highly recommend them

Kier, the very name makes me want to vomit. Took 8 attempts to fix an emersion heater, replaced all parts, flooded my hallway,(repaired at my expense), still doesn,t work properly. Fitted new bath and taps, within 2 months the cold tap pipe is leaking under the bath. Came to remove rubbish left by a moving neighbour and they removed all personal belongings from 5 flats storage lockers, no compensation. Like other reviews, you wait in and they don,t show. Over the last 2 and a half years I think they have cost me about £1500- £1800 in lost overtime, holiday and possessions.

Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. And all they can say is, can’t get anyone to do the job!! A danger zone that was taped off my one of there employees and still not repaired 6/7 months later, absolute shocking service and staff

Worked for em on a job in Plymouth
Never again pompous site managers treating employees like serfs ..well one got killed a young labourer and Kier pinned it on Tele op ..but just Google kier deaths on site ..AVOID

I see a lot of ppl complaining about kier.
They employ prisoners from hmp wayland
Promising the moon, but loft unsatisfactory work ethics instead. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Ppl of ethnic origin get blackballed or a victim racial filtering.

Had to get kier out to fix a problem with my front door. The lady I spoke to on the phone was fantastic, and joiner turned up when I was told he would. Can't fault them!!

Driver of the van cut me up coming out of a junction which was my right of way which I had a child in my car and because I beeped the driver in turn swore at me. Not a good look for the company and the drivers should be more careful and had more road sense

An absolute disgrace to say it politely. Managers failing to meet deadlines and to return calls. Just today I was promised a call back by the end of the day (5pm) but it didn’t materialise!

Fitzalan school, Cardiff.What a disgusting place with very rude management only seemed interested in brownie points with directors who were visiting the site, on site mood while working was miserable at best, not good at all! h+s safety glasses were a must but a potential fall hazard was acceptable with their double standards, avoid like the plague. Glad to finish here and move on.

Worked for this company for many years when they were part of sheffield council. Typical big company really. Inept upper management working on an "old boys network" basis. Appalling treatment of staff, clients and customers. Bullying is common practice as is disability descrimination. Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. 🍆💦
🤣

I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. They make it compulsory to wear bleary vision goggles and its snowing I cant wear a woolly hat under hard hat! They are rude and arrogant staff are werid people I QUIT! the worst people I ever worked for now there disputing my hours

Minus 5.
They send 2 boys to run a cable from a box to my house. The box is blocked by cars, they leave and say the job is done. How do appalling companies like Kier get contracts with other companies like Virgin Media? They’re bad and make everyone look bad with their incompetence!

They call themselves builders? Our drainage is so bad they have had to redo so much of it and the road we have just finally a year late had laid has got to be dug up to have a new drain laid. So many issues with everybody’s homes it’s unbelievable. Customer service is awful and they don’t accept responsibility . I wouldn’t ever buy again.

I was driving along Manston Road this evening 1815ish and had the pleasure of one of your racers (WR20 NWN, Now parked on Ulster road) well within a car length of the back of my vehicle for the entire journey while it is chucking it down. I was picking up my wife, with the kids in the back. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. Will try put the boot cam on youtube for your enjoyment. Chris

I've already left one post here like 5 months ago.
They are absolutely pathetic. You will leave review about how useless, arrogance and helpless they are and then someone will be in touch with you in next day, promising that they'll fix everything. The problem is... THEY WON'T!
Yesterday I've received an email with list of jobs which they should do in our house. Every single job was marked as COMPLETED?!?!?! No one never done anything with it. Bunch of lying people who's behaviour you can compare with salesman from street trying to cheat you with fake insurance or something.

!!! PLEASE READ IT! DO NOT BUY HOUSE FROM KIER !!!

P.S

To all managers:
I will call you and email you as long as you won't finish all jobs in our house. If you can't do it right first time you must spend some time to fix it later. SIMPLE AS THAT.

If you don't want to help us you can expect another review soon.

I have been working for them for more than 2 years. I was doing overtime because I covered colleagues who went on holidays with the condition to give me off in summer, then they changed the managers, supervisor and did not recognise it. I had pictures from the logbook and I had proof of it. The contractor manager RICHARD PACE agreed that I will get the time off in summer. I completed the holiday form, the manager said yes and after 2 weeks I returned from holiday I received a DISCIPLINARY INVESTIGATION that I had also proved why they accused me and I was harassed on meetings where the union rep was on their side fatter 5 months I had to quit the investigation because too much stress and nobody listens.

Last year I verbally reported to RICHARD PACE that the supervisor insulted and aggressive behaviour and I said that I want to leave and he said ”T please don’t leave let me fix it” but after a week or so the supervisor came back from holiday and the next day they moved me from where I was working for 2 years and gave me double workload in the same period of time. I said that was too much and I need help, after 2 days I was violently attacked by the supervisor I wrote a report and I decided to leave. I was called by the manager to come back because I was involved in the investigation and I must stay till the investigation finishes. They suspended the supervisor.
I went but after I have realised that I couldn’t sleep more than 3/4hours/night and I feel tired plus they gave overloaded work.
After one month I have got back pain, headache and so much stress because of the way they were investigating. I went to the GP gave me to adjust the workloads but also ignored that too, the doctor gave not fit for work. Occupation Health meeting which sent them a report but instead of taking actions they changed the OH company. From the beginning, my unison rep Paulette R vas manipulated by kier manager R P and HR investigator also was manipulated so I was walking on eggshells. Now after 6 months I am suffering from back pain, insomnia, headache, stress and depression and overall severe financial problems. I have a personal injury claim that KIER has not responded since October 2019 no admit, not denied. This company has physically, financially emotionally abused me not only Richard Pace.
I suggest never work for this company as they never care about employees, customers or clients!

I have been working for them for more than 2 years. I was doing overtime because I covered colleagues who went on holidays with the condition to give me off in summer, then they changed the managers, supervisor and did not recognise it. I had pictures from the log book and I had proof of it. The contractor manager RICHARD PACE agreed that I will get the time off in summer. I completed the holiday form, the manager said yes and after 2 weeks I returned from holiday I received a DISCIPLINARY INVESTIGATION that I had also proof why they accused me and I was harassed on meetings where the union rep was on their side fatter 5 months I had to quit the investigation because too much stress and nobody listen.

Last year I verbally reported to RICHARD PACE that the supervisor insulted and aggressive behaviour and I said that I want to leave and he said ”T please don’t leave let me fix it” but after a week or so the supervisor came back from holiday and the next day they moved me from where I was working for 2 years and gave me double workload in the same period of time. I said that was too much and I need help, after 2 days I was violent attacked by the supervisor I wrote a report and I decided to leave. I was called by the manager to come back because I was involved in the investigation and I must stay till the investigation finishes. They suspended the supervisor.
I went but after I have realised that I couldn’t sleep more than 3/4hours/night and I feel tired plus they gave overloaded work.
After one months I have got back pain, headache and so much stress because the way they were investigating. I went to the GP gave me to adjust the workloads but also ignored that too, the doctor gave not fit for work.O Health meeting which sent them a report but instead of taking actions they changed the OH company. From the beginning my unison rep Paulette R vas manipulated by kier manager R P and HR investigator also was manipulated so I was Walking on eggshells. Now after 6 months I am suffering from back pain, insomnia, headache, stress and depression and overall severe financial problems. I have a personal injury claim that KIER have not responded since October 2019 no admit, not denied. This company has a NPDisorder not only Richard Pace
I suggest never work for this company as they never care about employees, customers or clients!

As a supplier , Pembroke school contact us for service and we supplied and invoiced. 75 days later they are still making excuses as to why they cannot pay the invoice
can't pay by debit or credit card
can't pay by paypal or send a cheque
after 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.
We did that and added late payment interest
Then they claimed our bank details could not be verified! And we had to send them proof !
And during that 70 days - not one apology !
DO NOT SUPPLY - they are most unprofessional!