We purchased three glass pendant lights and three glass ceiling lights. Kikilighting offers beautiful lighting, with a lot of different colours at very attractive prices. Their after-sales service is... See more
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Company details
Contact info
548200, zhongshan, China
- +8617682162085
- support@kikilighting.com
- kikilighting.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 2% of negative reviews
Typically replies within 24 hours
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Good quality
we ordered two beautiful lamps here.
we ordered two beautiful lamps here.
the entire process, support and communication was absolutely Perfect. We recommend
Kikilighting is highly recommended!
The lamp purchased is of wonderful design and excellent quality. The value for money is great. The customer support and service is exemplary. Highly recommended!
I strongly recommend Kikilightning for…
I strongly recommend Kikilightning for the quality and diversity of its lamps but especially for the quality of its customer service. I am very thankful and I have a strong recognition for Akasha’s reactivity, professionalism, dedication, implication and kindness.
I ordered a big quantity of lamps to be shipped to Argentina, a very complicated country for imports. Akasha found all the necessary solutions to overcome all the obstacles and enable me to receive all the lamps I ordered in perfect condition. It was a long and challenging process but Akasha gave me full support until I received all my order
Nice contact and a great product!
Nice contact and a great product!
The lamp looks just like the original and the quality is very good. We can not hang them yet, but I am very excited already.
I had some questions about the cord and shipment and was answered everytime within 24 hrs. Thank you Halsey!
Everything good
The lamp is exactly how it looks on the pictures. I love it, make my room so much more modern! It was really easy to stay in contact with the company, because I had a question before I order the lamp. Can really recommand the shop!!

Reply from Kikilighting
Good quality product
Good quality product! Very good and responsive customer service!
good experience
Good and quick communication and support for various questions from delivery status to components of the lamp. The lamp was very well packaged and looks great. Would recommend!
Vertigo lamps and excelent customer support
In November, I ordered 2 Vertigo lamps (80cm and 120m) from KikiLighting. Since it was my first international purchase online, I was very afraid that it would not go well. Fortunately, KikiLighting is a very serious and reliable site. Although the lamps were sold out, the customer support provided by AKASHA was excellent and the lamps arrived before Christmas as I had requested. AKASHA was indefatigable dealing with my buyer anxiety, she responded to all my emails very quickly. If you are thinking of buying lamps, I strongly advise you to do so from KikiLighting!
Vertigo lamps came very well packaged, came with all the necessary parts (some even in duplicate) and were very easy to install.
I am very satisfied and will recommend this company to all my friends and family!
Very good web page with clear product…
Very good web page with clear product description. Fast delivery and super friendly after sales service answering immediataley. In Total: 5 stars
Beautiful lamp and great communication…
Beautiful lamp and great communication when I had a question around the delivery of the lamp. Very happy with purchase!
Lamp is great
The Lamp is really great. The customer service was always very fast, helpful and friendly. We would definitely order at Kikilighting again.
We bought 2 lights
We bought 2 lights, they emailed us mentioning that they hadn't enough product on eu warehouse so they refund us the shipping value. It took a bit more to received the order once it came from China but they where always chatting with us and updating
Really good product and help
Perfect Taccia lamp
I ordered a taccia lamp and it's exact as the original, looks awesome on my living room. I received my order in a few days as mentioned on the website, and it came super well packaged and with light. Any question I got they replied quick to my emails. I'm really happy with Kikilighting it's my second purchase from them.
Good customer service
As the lamp arrived, I realized, that it is not the original lamp by Artemide. Kiki lightning is selling copies for a lower price. As I wanted to have the original lamp, they found a very generous solution to reimburse me. Customer service was helpful, reliable and very friendly.
positive experience
I am totally happy with the lamp.
Even if the lamp is a reproduction - it is of great quality and looks like an original one.
The customer service is really good - very fast and very friendly. I raised a question re delivery and got an answer the next day.
I can recommend kiki-lighting.
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