Ordered liquorice before Christmas and still not received it. However they have now come back to me and are delivering my order personally as I live quite close to their headquarters. You can't do bet... See more
Company replied
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Killer Candy supply a huge range of sweets and candies. Our selection of British Sweets is huge, from retro favourites to TikTok trending and everything in between you’ll find it on our website. Killer Candy also stock a great range of candies from overseas, such as a great American range and treats from Japan and the Far East. Stuck for a gift? Check out Killer Candy’s amazing gift ranges, which include the famous Skull Jars.
3 Connaught House, Riverside Business Park, LL32 8UB, Conwy, United Kingdom
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Reply from Killer Candy
Quick response with emails, lovely presentation and very well packaged.
Thank you

Reply from Killer Candy
No way of knowing how delivery is done order on plenty of time for Xmas and chased and find out 29/12 if it actually turns up- avoid
After a week of communicating with this company their service is ridiculous! A week of emails and no solution that is based on customer needs!
Avoid this company at all costs

Reply from Killer Candy
I have been searching for thr liquorice pipes for a while and was happy to find them for a good price at killer candy. The service from killer candy was fast and efficient. Very happy with the whole experience.

Reply from Killer Candy
Order came very quickly even immediately prior to Christmas. Well priced and delivered exactly as stated

Reply from Killer Candy
Ordered 2 weeks ago - marked as dispatched, never received, told was 'lost in transit' and order was on the way via Evri on Friday, Monday no and nothing has turned up and not responding to emails
Good choice of products, good price and fast delivery , thank you.. would order again !

Reply from Killer Candy
Unsure why such bad reviews, ordered the sweets and received the sweets a few days later. No issues and my kids are going to love the sweets for Xmas!

Reply from Killer Candy
Brilliant service. The item was absolutely perfect, arrived quickly and just as described. The packaging was great too, lots of bubble wrap and a strong outer box. I would definitely order from this shop again. Thank you very much.

Reply from Killer Candy
DO NOT USE! Terrible customer service. Never received my orders - ordered with them twice. They refuse to provide courier tracking info. DO NOT USE!
Although customer service was very responsive I have not received my order. Three times I have been told the item has been dispatched and three times the order has never materialised. I was initially told the items were to be delivered by Evri, twice the box was never delivered and apparently went missing! I was then told the replacement would be sent with Royal Mail with proof of posting, it never arrived! Avoid buying from this company, you'll be paying for fresh air!!

Reply from Killer Candy
Order no 1674. Despite being told that my order had been refunded on 4th June due to non delivery I have still not received my refund. They have had my money since early May. Avoid this company as they will just rip you off
Great sweets delivered within 3 hours of ordering on a FB advert.
We ordered the 1 kg Pick n Mix pouches and are very happy with the quality of them.
Will definitely order again 😀

Reply from Killer Candy
I would avoid this business like the plague !!! Item never arrived , was told it was lost in transit which seems to happen a lot to this company judging by the reviews . Was told they would send out more but nothing arrived and now not answering my email . I shall be reporting you because I actually was very patient and said I would wait for more to be sent out . How silly was I 😡

Reply from Killer Candy

Reply from Killer Candy
Quick delivery and amazing sweeties… I will definitely order again

Reply from Killer Candy
Omg do not waste your money.
After over two weeks no order received,they have stopped replying to emails regarding my order,they should be reported to trading standards on the 7th they said that they had issued me a full refund,10 days later still no refund received!!

Reply from Killer Candy
Not sure why they have so many bad reviews, my order was super quick, spot on, and a great price.

Reply from Killer Candy
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