Killer Candy Reviews 84

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product quality, finding items to be exactly as described and well-packaged, often with bubble wrap and sturdy boxes. Reviewers frequently praise the good selection and pricing, along with quick delivery, even during busy periods like Christmas. Several people express satisfaction with the service and indicate a willingness to order again. However, a significant number of customers report issues with orders not arriving, often being told they were lost in transit, and experiencing difficulties with communication and obtaining refunds. Some reviewers also mention a lack of tracking information and unfulfilled promises of resending orders or processing refunds in a timely manner. There are also isolated complaints about product quality, such as items being out of date or tasting unusual.See more

Reviews shaping this summary

Ordered liquorice before Christmas and still not received it. However they have now come back to me and are delivering my order personally as I live quite close to their headquarters. You can't do bet... See more

Company replied

Brilliant service. The item was absolutely perfect, arrived quickly and just as described. The packaging was great too, lots of bubble wrap and a strong outer box. I would definitely order from this s... See more

Company replied

Great sweets delivered within 3 hours of ordering on a FB advert. We ordered the 1 kg Pick n Mix pouches and are very happy with the quality of them. Will definitely order again 😀

Company replied

Order was lost in transit, company refunded the original item and offered free box of sweets to compensate. Small family run business

Company replied