Had a great Caravan Introduction today from Talha, he was really helpful and informative. Nothing was too much trouble. Would recommend. Thanks a lot!
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Purchased my first caravan through Kimberley Caravans and they made the whole process simple and enjoyable. From the moment I placed a deposit, Matt and the rest of the team were kind,... See more
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... See more
Company replied
The experience with the service team was not good it took 7 months to sort a decal under warranty and I have to fit it my self or pay them I will not take my caravan to them again
Company details
Written by the company
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Contact info
Eastwood Road, NG16 2HX, Kimberley, England, United Kingdom
- 0115 9382401
4.7
Excellent
587 reviews
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This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Great experience
Darrell was very helpful, nothing was too much trouble. Great experience from start to finish.
July 24, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thanks so much for the lovely feedback Louise. We're delighted to hear Darrell made such a positive impression and that everything went smoothly from start to finish. Hope we get to welcome you back soon.
Many Thanks,
The Kimberley Team
Brilliant service will definitely…
Brilliant service will definitely recommend
July 25, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thank you for the brilliant review. We’re so pleased to hear you had a great experience and really appreciate the recommendation. Hope to see you again in the future.
Many Thanks,
The Kimberley Team
Always very helpful and understanding…
Always very helpful and understanding from sales to service
July 11, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Dean and Julie, we really appreciate your kind words. It’s great to know you felt supported right the way through from sales to service. Looking forward to seeing you both again soon.
Many Thanks,
The Kimberley Team
Good experience
It was a fairly good experience dealing with Kimberley caravans
July 23, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Roger, glad to hear it was a fairly good experience dealing with us. If there's ever anything we can do to make it even better next time, just let us know. Hope to see you again soon.
Many Thanks,
The Kimberley Team
Great service and experience
Great service and experience
Slight lack of knowledge on our second hand motor and we had to sort out a faulty radio as they had no knowledge on the unit
July 15, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Andy for the lovely feedback about the service and experience. We're sorry we couldn't help more with the radio and really appreciate you sorting that. Hope you're enjoying the motorhome and we look forward to welcoming you back soon.
Many Thanks,
The Kimberley Team
never owned a campervan before so I…
never owned a campervan before so I knew nothing at all about the process. I found kimberley Nottingham branch on line I saw a van I really liked the look off. I rang and spoke to a chap called Matt he talked me through the process and how it all works i must be honest he made the process easy to understand. the whole system was made easy . big thank you to kimberley for there patience and understanding big thank you to Matt and andy customer support
June 6, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thanks so much for sharing your experience – taking that first step into campervan ownership can feel like a lot, so it’s great to hear Matt and Andy made it easy and clear from the start. We’ll see you again soon!
Many Thanks,
The Kimberley Team
We purchased a new motor home at the…
We purchased a new motor home at the very best price and staff at Kimberley were very professional, helpful and efficient.Especially Richard. Thank you.
July 18, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
John, thanks so much – great to hear you got a great deal and felt well looked after throughout. Richard will be chuffed with the mention! We’ll see you again soon.
Many Thanks,
The Kimberley Team
Selling my motorhome
From very first contact with Jason Astley at Kimberley to his driver Jack picking up my motorhome everything went as smooth as possible and i had great customer service and communication along the way. I will be looking to buy my caravan through them...
July 12, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
David, thanks so much for the lovely feedback – Jason and Jack will be really pleased to hear it. Great to know everything felt smooth and well communicated. We’ll look forward to helping you find that caravan when the time comes!
Many Thanks,
The Kimberley Team
ng purchased several new and used…
Having purchased several new and used caravans over 30+ years I found once again the sales staff (Richard) in this case very good, friendly and helpful without being pushy, on collection day the caravan was excellent in presentation and Richard was great in showing all the caravans equipment,
July 10, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Anthony, thanks for taking the time to share this – it means a lot coming from someone with so much experience over the years. Richard will be really pleased to hear your kind words. We’ll see you again soon.
Many Thanks,
The Kimberley Team
The staff have been fantastic all the…
The staff have been fantastic all the way through our journey. They were very knowledgeable and helpful putting us at ease and answering all our questions no matter how trivial. They were patient and understanding when we having difficulty with our car delaying collection.
July 6, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Denise, thanks so much for sharing – it’s lovely to hear the team made everything feel easy and supported you, even with the car delays. We’re glad you felt in good hands throughout. We’ll see you again soon.
Many Thanks,
The Kimberley Team
Brilliant service from Richard and the…
Brilliant service from Richard and the whole team. Richard knows his caravans!! We never felt rushed, tried the layout of many caravans which is a must. Great handover from Richard and he even fitted our Nemesis Ultra wheel lock. You won’t go wrong with Kimberley Caravan Centre
July 4, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
James, thanks so much for the kind words – Richard will be delighted to hear this. Great to know you had time to find the perfect layout and that everything felt relaxed and thorough. We’ll see you again soon.
Many Thanks,
The Kimberley Team
Had quite a few caravans from Kimberly…
Had quite a few caravans from Kimberly Nottingham branch over the years , always had good service. My latest caravan was picked up a few days ago , everything from initial sale to taking delivery went smoothly. On this occasion, I was somewhat incapacitated due to an arm injury. No problem, they kindly picked me up on collection day , towed my old caravan to Kimberly, did good hand over , then drove my new caravan home . Great service, thanks
June 24, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
That’s fantastic to hear Phil – thanks so much for sharing. We’re really glad the team could step in and make things easy for you, especially with your arm injury. It means a lot knowing you’ve trusted us over the years. We’ll see you again soon.
Many Thanks,
The Kimberley Team
Very good service but just looking for…
Very good service but just looking for the wheel brace and jack which was not pointed out on handover is there one ?
June 24, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thanks for your feedback – glad to hear the service was good overall. I’ve passed your question to our aftersales team, and they’ll be in touch shortly to confirm about the wheel brace and jack for you.
Many Thanks,
The Kimberley Team
Staff very helpful
Staff very helpful, checked and sorted my problem. No hanging around and was soon on my way
June 24, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Mr Smith, great to hear the team got you sorted quickly and without any hassle. That’s just how we like things to be. We’ll see you again soon.
Many Thanks,
The Kimberley Team
Darrel
Darrel, was very helpful, finding the right caravan for us. Kept us informed while caravan was being prepared , handover went smoothly.Thank you.
June 24, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Charles, thanks for the kind words – Darrel will be glad to know he made the process easy and kept you in the loop. Great to hear the handover was smooth too. We’ll see you again soon.
Many Thanks,
The Kimberley Team
From the start of looking of looking…
From the start of looking of looking for a caravan we had friendly service without any pressure to find the caravan that suits us.
June 23, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Jonathan, great to hear you felt no pressure and had friendly support while finding the right caravan. That’s exactly how it should be. We’ll see you again soon.
Many Thanks,
The Kimberley Team
Friendly service
Friendly service, we delt with Matthew, great sales rep, very helpful, answered all our questions with good knowledge of of the caravans that they selling.
June 11, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thanks for the lovely feedback – Matthew will be really pleased to hear it. Great to know you felt well informed and in good hands. We’ll see you again soon.
Many Thanks,
The Kimberley Team
Good bunch of lads
June 19, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Brian – the lads will be pleased to hear that! Always good to know the team made a solid impression. See you again soon.
Many Thanks,
The Kimberley Team
First Class service
The service that you receive from Kimberley is second to none from the Sales side to the collect of the new caravan and the detailed explanation of the workings of the new caravan was a truly wonderful eperience
June 11, 2025
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Thank you so much, Martin – it’s brilliant to hear the whole journey, from sale to collection, felt so seamless and well explained. We’re really glad it was such a positive experience for you. We’ll see you again soon.
Many Thanks,
The Kimberley Team
Comprehensive and informative
Everything was comprehensively explained and demonstrated, nothing left out, didn't feel rushed or skimmed over. Very easy to understand and informative.
June 17, 2025
Unprompted review
Reply from Kimberley - The Caravan & Motorhome People - Nottingham
Bob, great to hear everything was explained so clearly and at your pace – that’s exactly how a handover should feel. We’ll see you again soon.
Many Thanks,
The Kimberley Team
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