K I Metals Reviews 

1,235
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

made 3 orders on line and missed off next day on the first one, the second one with next day was at the wrong length and one of the team called me to confirm the length which was appreciated as I hadn... See more

Rated 4 out of 5 stars

Product was 1/4“ cold drawn mild steel bar (3 x 2m). Exactly as ordered. Only problem was the packaging, which was in two parts and the courier tried to deliver only the packaging from one half witho... See more

Rated 5 out of 5 stars

I easily found what I was looking for on the website. The selection of products was good and the pricing very clear. Prices were comparable with alternative suppliers but, having been very happy with... See more

Rated 5 out of 5 stars

I bought two lengths of galvanised steel channel for use as gate posts. I wanted corrosion protected steel and Kimetals could supply it. Delivery was timely but I could have done with some notice on w... See more

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,235)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely slow and order incorrect.

Very slow to process my order of two lengths of 3mm galvanised angle iron. When it finally arrived they had sent two different thicknesses 3mm and 5mm. This was of no use to me for the job I was working on.

November 28, 2024
Unprompted review
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Rated 5 out of 5 stars

My first port of call next time.

I easily found what I was looking for on the website. The selection of products was good and the pricing very clear. Prices were comparable with alternative suppliers but, having been very happy with my previous purchase from K I Metals, I felt there was probably no benefit in trying out a different supplier. In keeping with my first purchase, just a few days' later, all of the ordered lengths arrived, well packaged and in good condition. Would definitely recommend.

October 29, 2024
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Rated 5 out of 5 stars

Clear website information

Clear website information. Backed up by excellent communication in customer service. Product delivered on time - all this with a competitive price.

October 21, 2024
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Rated 5 out of 5 stars

A perfect service

A perfect service, you enter the details of what you want, in my case round stock, tell them how long you want it, whatever diameter, pay and it turns up on your doorstep we'll packed a few days later. What more could you ask for?

September 23, 2024
Rated 1 out of 5 stars

Lacks organisation

Put the order in, 10 days later I chase it up and I’m told it would be being sent the next day, fast forward 24hrs, I get a phone call saying that they’d only galvanised one item and it would be another week, would not recommend this company.

September 22, 2024
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Rated 5 out of 5 stars

Easy and efficient

Ordered a bespoke galvanised steel bar to help repair a drain. Website was so easy to use, bar of correct specification, and order despatched efficiently and well packed.

September 17, 2024

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