Really nice kimono, however it was a bit small for me, so I tried to return it. There was an issue with international postage, so the company initially offered me a free exchange, but as they didn’t o... See more
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It's so colorful and beautiful I…
It's so colorful and beautiful I expected it to be cheaply made, but to my surprise it was made of good quality material I'm very happy with it. I will be purchasing another one in the near future.
The quality is ok nice and cool to wear…
The quality is ok nice and cool to wear in this hot weather!
Don't shop here
This company claim that you can make a return. When I received my order the tag was off the kimono loose in the bag and it was in a dreadful creased state. I filled in a returns email and was told to avoid the hassle of returning they would give me a store credit (no store near me) or a 50% refund. I finally agreed to take the 50% but was then asked to send photos of it which I did. 3 weeks later and I'm still waiting on a response. Dreadful service and poor quality material and workmanship.
Do not buy
Do not buy. Returns process is a scam , they package items together and even if you open the outer packaging they will not accept return. Awful customer service and terrible fabric .
Beautiful Kimono
Beautiful Kimono , responsible and serious seller. Thank you !!
A great website with highly comendable…
A great website with highly comendable quality service, customer care & great assorted diffrent styles of beautiful kimonos. A great, quick delivery service & customer care was extremely excellent with communication & updates on the wareabouts of product. A great company that goes above & beyond with excellence.. 🙌🏽🥰♥️♥️
The kimono i purchased is much better…
The kimono i purchased is much better in person than it appeared on the website. The flowing fabric and vivid deep colors make people turn heads. I was even asked if its a part of an ethnic costume. I definitely want to try other kimonos listed on their site. And I would like to mention the helpful customer service . They reply immediately to any email and resolve any issue.
Great kimono and great service love the…
Great kimono and great service love the feel and the colours
Don't buy from this place
Don't buy from this place, it's barely above a scam. I ordered a kimono jacket and changed my mind - unworn, unopened inner packaging, just the outer (because I had to open it to know what it was) and they are refusing me a refund. The tone of my emails with customer service in retrospect is very clearly doing everything they can to find a way to justify not refunding me even though I checked the policy.
Kimono is lovely
Kimono is lovely, good fabric and really well made! Delivery was a little slow but it was worth the wait.
So stunning 🌟
excellent customer service!
excellent customer service and love to colorful cute kimonos!
Scam company
I ordered a kimono but colour was not as described, fit was poor & it was badly creased due to poor packaging. When I requested a refund, I was told they would not accept my return because the packaging had been opened & item tried on. They also said tag needed to be attached, but tag was loose in the bag when it arrived. I disputed this & was then told I could return item but would have to pay for fully tracked postage myself.
This is a scam company which is best avoided. The item did not match their description & their returns policy is abysmal.
Absolutely beautiful
Absolutely beautiful. Perfect Boho piece. I get so many compliments, you can’t tell me nothing when I wear it 🤎
Beautiful fabric and colors
Beautiful fabric and colors, looks great on by itself or with jeans or dress up
Kimono bought for husband and he’s very…
Kimono bought for husband and he’s very pleased. Nice fabric and pattern. Only gave 4 stars as delivery took a while
Birthday gift
I bought a kimono as a present. It's a beautiful soft fabric and lovely subtle colours. Good quality and good value!
It took quite a while to reach me (dispatched from Japan?). When I enquired about delivery I got a generic response that was probably AI generated. A direct answer would have been preferable
Premium Feel Without the Premium Price Tag
I ordered my robe and was concerned with the length of time it was taking to arrive. I reached out to customer service and I received a response veey quickly with a shipping update.
The robe I ordered is beautiful and comfortable. I do wish it had pockets but that has not kept me from wearing it daily!
Awful quality awful customer service
Awful quality. These are made of polyester and spandex not cotton rayon as advertised.
I asked for a refund. They refused because I had opened the package. Returns are not free if you opened the parcel. It makes no sense.
Absolutely awful customer service, and cheap shiny clothes. I would give zero stars if I could.
Love my kimono
Love my kimono! Will definitely be ordering from here again 🖤
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