Very good communication and customer service throughput this very stressful situation for me. Molly, Joshua & Richard , along with other call handlers put me at ease. Your support has been ex... See more
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With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.
Kindertons House, Marshfield Bank, CW2 8UY, Cheshire, United Kingdom
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Replied to 90% of negative reviews
Typically replies within 1 week
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The work on my car was excellent and the staff was very polite they keep in touch with me to let me know how the work was going. I would definitely recommend them.

Reply from Kindertons
The speed,prossionalism & continual updates throughout the whole process was first class.. excellent service!
Will 100% use these guys again! Thanks.

Reply from Kindertons
Very impressed with kindertons. Friendly/helpful/professional people interactions throughout the journey; clear directions at every stage. Loved the SMS updates that answered my questions before I had one!!

Reply from Kindertons
I found them very helpful and easy to deal with had no problems at all.

Reply from Kindertons
Peter was very efficient at taking down all the details of my claim, and explaining how the process would work.
He gave me confidence to let him and Kindertons take over my claim and Look forward to progress!

Reply from Kindertons
Very good communication and customer service throughput this very stressful situation for me. Molly, Joshua & Richard , along with other call handlers put me at ease.
Your support has been excellent and prompt assistance with car hire was fantastic! I was very happy with the car you provided me with too. Your delivery driver was very nice too.
Please continue to do what you do best ! Special thanks to Craig who collected the hired car today ! Very professional!
Highly recommended!!!

Reply from Kindertons
Good communication, had a van available the next day. Not quite the same as mine but near enough.

Reply from Kindertons
My review is based on the assistance of Jody, who has been absolutely brilliant in resolving my claim, which has been going on for 11 months. After speaking to others in the team and not getting anywhere, Jody called me back within hours with answers and moved my case forward; now the settlement is resolved. Highly recommend, and Kinderstons should recognise Jody as an asset to the team. Jody absolutely followed through with everything she advised me she was going to do. So very happy

Reply from Kindertons
Perfect car, immaculate condition friendly and helpful staff.

Reply from Kindertons
Special thanks to Kim she has been helping me throughout the whole process. Especially today when I needed help urgently

Reply from Kindertons
Very great customer service and overall the team up to bottom. The bottom line is very good people 👌

Reply from Kindertons

Reply from Kindertons
“Kindertons have been brilliant throughout my accident process. Shaun delivered the hire car on time and explained everything clearly. The team kept me updated, handled the paperwork smoothly, and made the whole situation much easier to manage. Really impressed with their service.”

Reply from Kindertons
Excellent service handled professionally would recommend.car hire service first class driver who delivered vehicle.Garage repair company first class kept us up to date on repairs

Reply from Kindertons
Jenny was amazing to talk to , very pleasant and patient
Am so happy

Reply from Kindertons
Speedy responses in all respects from beginning to end of insurance claim . Kept informed at every stage and really helpful when it came to finding the right courtesy car that would accommodate dogs - impressive - thank you for a very satisfactory outcome all round.

Reply from Kindertons
Very efficient service in all departments from initial phone call to delivery. Thanks

Reply from Kindertons
Absolutely incredible service level , full and regular updates from start to finish from their office and their contractors,

Reply from Kindertons
Good one no issues

Reply from Kindertons
Just got off the phone Peter Ralph’s, I can honestly say his professionalism was excellent.

Reply from Kindertons
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