Kindlytoys Reviews 

394
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the products make fantastic gifts, describing them as beautifully crafted and wonderful learning tools that children genuinely enjoy playing with. People also appreciate the simple purchasing process, noting that items frequently arrive quickly and coordinate well with special celebrations. Some reviewers were not happy with significant delivery delays, reporting that packages took too long or sometimes failed to arrive at all despite ordering early. Others additionally mentioned receiving incorrect items, noting frustration when products arrived damaged or featured peeling paint and unexpected differences.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of differing... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide range of differing opinions.... See more

Quality

People report mixed and ambiguous experiences regarding product quality. On one hand, some reviewers praise... See more

Delivery service

Users describe ambiguous interactions with delivery_service, as consumer opinions are sharply divided. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... See more

Rated 3 out of 5 stars

Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either

Rated 3 out of 5 stars

I really wish you had not changed the size of your product; I understand that material costs have gone up, however I would have understood and paid more, now the one I bought in the past looks awkward... See more

Rated 5 out of 5 stars

I was a bit skeptical ordering my nephew’s name puzzle from here but this was an amazing gift, really high quality and vibrant colors! Loved it!


Company details

  1. #22 of 23 best companies in Children's Toys Store

Written by the company

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.


Contact info

3.2

Average

TrustScore 3 out of 5

394 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.2

All reviews

(394)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

Incorrect ornament and ignored requests to correct

I ordered a Christmas ornament from this company. It came in and all looked great until I realized they had our family name incorrect. We emailed them and they requested a picture but after we sent it, they quit responding to my requests!! It's not a lot of money but it is the fact that you should take care of your customers. Do not recommend this company.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

I do not recommend anyone consider partnering, working with, or purchasing from this startup!

This is a small Vietnamese startup, using the name 'kalotoys' for the domestic market and 'kindlytoys' for the international market. I signed up for kindlytoys' affiliate program. They accepted me as an affiliate, and I started promoting kindlytoys. However, I received no support or responses to my inquiries from kindlytoys, despite sending numerous emails requesting assistance over several months. They did not reply at all. This left a terrible impression—an extremely negative experience with kalotoys-kindlytoys, a Vietnamese startup. I do not recommend anyone consider partnering, working with, or purchasing from this startup! Avoid it!

November 13, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed in attention to detail

There was an apparent issue with shipping which I was told about and had no issue waiting, but when the product arrived I had a couple that were suppose to have the dog or cat icons and they came as gingerbread men. Disappointing that my order was not paid attention to.

October 7, 2024
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Rated 1 out of 5 stars

Not a safe toy

Purchased a Busy Board and a screw is missing from the velcro activity. Have sent a couple emails with no response. The board and it's attached objects are very thin and could easily break-off and become a choking hazard. Would not allow a child to play without adult supervision. The board is cute, but would not recommend.

October 24, 2024
Unprompted review
Rated 2 out of 5 stars

I ordered two ornaments

I ordered two ornaments - one for my daughter born in 2021 and another for my daughter born this year. The ornament for my daughter born this year did not have her birth year and when I reached out to the company to see how to remedy this situation, I did not receive a reply.

October 6, 2024
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Rated 4 out of 5 stars

Stickers showing tasks too tiny for limited eyesight

I was pleased with the construction of the task board, but the stickers' emblems either need to be much larger or in large print words for the tasks to help with an elderly person with limited eyesight.
Hubby was very pleased to have his name and the dog and cat on his board.

September 3, 2024
Rated 3 out of 5 stars

Wooden Piggy Bank

I ordered a wooden piggy bank for my son. The wood broke while i was trying to assemble it. As cute as they are, they seem to be cheaply made. Would not purchase again.

October 29, 2024
Unprompted review
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Rated 4 out of 5 stars

One of the stands did not fit

One of the stands did not fit. Holes we're not measured correctly. Holes at top too big. Not appropriate for younger children. May put coins in their mouth

May 19, 2024
Rated 2 out of 5 stars

Cute product but cheaply made

Cute product but cheaply made. First time playing with it my son broke off the abacus. I would never let him play unattended but those beads certainly could be be a choking hazard if i hadn't seen it happen.

June 3, 2024
Rated 5 out of 5 stars

Wooden piggy bank with name and date of birth

when I received the bank you had to put it together very easy and the bank was really cute . It is also pretty big for a piggy bank . I think the turn around could have been faster from order to shipping took around 14 days .

May 13, 2024

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