Kindlytoys Reviews 

394
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the products make fantastic gifts, describing them as beautifully crafted and wonderful learning tools that children genuinely enjoy playing with. People also appreciate the simple purchasing process, noting that items frequently arrive quickly and coordinate well with special celebrations. Some reviewers were not happy with significant delivery delays, reporting that packages took too long or sometimes failed to arrive at all despite ordering early. Others additionally mentioned receiving incorrect items, noting frustration when products arrived damaged or featured peeling paint and unexpected differences.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions.... See more

Order

Clients share ambiguous opinions on order experiences, balancing frustration with some positive encounters.... See more

Quality

Users describe ambiguous interactions with quality, as opinions are highly divided. Many customers praise the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, experiencing contrasting wait times and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... See more

Rated 3 out of 5 stars

Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either

Rated 3 out of 5 stars

I really wish you had not changed the size of your product; I understand that material costs have gone up, however I would have understood and paid more, now the one I bought in the past looks awkward... See more

Rated 5 out of 5 stars

I was a bit skeptical ordering my nephew’s name puzzle from here but this was an amazing gift, really high quality and vibrant colors! Loved it!


Company details

  1. #22 of 23 best companies in Children's Toys Store

Written by the company

We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.


Contact info

3.2

Average

TrustScore 3 out of 5

394 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.2

All reviews

(394)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

My item was “lost during shipping” even…

My item was “lost during shipping” even though it never updated to saying it shipped or provided any tracking. When I requested a replacement I was told they no longer make them, kind of glad cause it seems they’re ripping off the design of a business elsewhere. Pretty sure I was never getting my item and they just wanted to cover their ass and have a reason for the refund beyond that they had a product listed for sale that they couldn’t even supply.

April 5, 2024
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Rated 4 out of 5 stars

My Mother’s Day gift

My Mother’s Day gift sign is absolutely beautiful. I do believe that my mother will absolutely love it however, upon opening the package, I noticed that the bottom of the sign that slides into the holder to hold it up was bent and broken so I had to glue it.

April 25, 2024
Unprompted review
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Rated 1 out of 5 stars

Mickey Mouse ear headband holder

I ordered the Mickey Mouse ear headband wall holder and when it was delivered, the frame was broken into pieces. We tried to fix it but it wouldn’t stay together so we could not use it. I contacted the support team multiple times and have yet to receive any contact back. Very disappointing.

March 14, 2024
Unprompted review
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Rated 4 out of 5 stars

I love the product

I love the product. It would be nice if there will be an email confirmation stating that the company receives the order of the customer, just as stated on the website.

February 6, 2024
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Rated 1 out of 5 stars

Payed and didn’t receive

I ordered a personalized puzzle board for my grand daughter’s bday . I have not received updates on my order and they don’t respond to my emails. Payment has gone through so they’ve received my money yet I have nothing to show for my purchase. I think 2 months is plenty of time for them to respond. Extremely frustrated and will not purchase items from them again.

January 23, 2024
Unprompted review

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